Menu
ADVERTISIMENT
Home Medical Negligence and Deficiency Apria Healthcare Group wrong information
C
Author of the complaint
8:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My father was sent home with a portable oxygen bottle from the hospital. Two days after he was home, an oxygen concentrator and another oxygen cylinder was delivered to his home.
The delivery person told my father not to take the portable oxygen cylinder out of his home, that it was to be used only if his power was out.
Anyone with a similar experience? Trying to understand why a delivery person would tell a patient something different than what was on the doctor order that was faxed to the company.

ADVERTISIMENT
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Apria Healthcare Group complaints & reviews

Apria Healthcare Group - Beware!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - customer service/service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Apria Healthcare Group - billing issues
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
Add a comment
W
Apr 24, 2011 9:15 pm EDT

Norm Payson(CEO Apria HealthCare) has previously been Chief Executive Officer of two publicly traded health plans, Oxford Health Plans as the "turnaround CEO" [protected]) and Healthsource, Inc. as co-founder and CEO [protected]). Prior to Healthsource, Dr. Payson was Chief Executive Officer and Medical Director of a 120-doctor physician group practice. He became the "darling of the HMO's" by dropping sick customers that that were using the insurance, raising premiums of the healthy customers, and denying coverage to new customers with preexisting conditions. With more profits and fewer customers, he was able to reduce administrative staff. Sure enough, the company became Profitable! These practices will soon be considered illegle in the new government Health Care Program. It takes a certain type of personality to do this kind of dirty work. Those people are called "Sociopaths", and are usually found as characteristic of criminals.
Norman's annual income while at Oxford was $75M and $115, 375, 414 when he excersised stock options. Now he make far more than that. His total worth is estimated to be over $1B.
Is this a Great Country or What?

G
Apr 03, 2011 7:49 am EDT

Yes! Would appreciate a moment of your time to discuss this..
please contact me @ guyregister@live.com
My father too was a patient of Apria and was given info from the driver...my father is no longer with us, he passed away July 3, '09
We believe in large part that Apria is to blame (oxygen was not coming out of the machine and they did not deliver any canisters in time)... Thank you for any discussion.. GWR

ADVERTISIMENT

Learn how the rating is calculated

184 complaints
36 resolved 148 unresolved

Apria Healthcare Group contacts

(added by reviewer)
Phone number
Address
26220 Enterprise Court Lake Forest, California United States
Website
Category
ADVERTISIMENT