AN & Associates’s earns a 1.1-star rating from 2 reviews and 195 complaints, showing that the majority of clients are dissatisfied with services.
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spring jacket warm
on 4/22/18 I ordered the spring warm jacket and received such but it was too small, I requested a refund and was told I could do so my returning the jacket to you and to sent a copy of the usps tracking code. I have sent multiple emails asking if you received both the package and the tracking information and received no credit or response. here is the information you may need to help you
my name is Leslie Doyle - 6 Morgan Ave Newbury, Ma 01951, order placed 4/22/18 and returned via usps 5/11/18 tracking number 9505 5104 0266 8131 0340 38. I paid for this jacket on Pay Pal and want a credit issued to Pay Pal invoice number: c3406649196610.1 transaction number:6960433an832944y
wireless chargers
I would like to return and get my money back and I bought 4 of them you can contact me [protected] don't like these chargers and want to return them to your company and I am contacting my credit card company, so I can get my refund on this product and get this taking care of if you would like to send me the information that would be deeply appreciated my name is Martina. Thanks
flashdrive
I ordered a flash drive for my Android phone through mobstub on Facebook. The flash drive does not work. I have followed all instructions that were sent as well as a video. The first indication I had that it was faulty was there was no red light that turned on as shown in the video. I would like to know how to return this flash drive and the process of receiving a refund.
perfect groom vacuum - product not received after 2 months
On March 15, 2018 I ordered a Perfect Groom Vacuum for $46.94. It is now May 19, 2018 and I still have not received the product (except for the attachment piece). Transaction ID: 2HJ114640X060521S Invoice ID: c2501130190908.1
How completely unprofessional to take this long to send out a product you have received money for. Can't seem to trust anyone anymore. Want complete refund or the rest of the product delivered now.
item ordered is nothing like the information provided
Ordered wooden figures, mail & female made out of wood with moveable joints
The Male was to be 12 inches tall and female 10 inches. I received the package 2 weeks later. No information regarding the 'order' that was enclosed
I paid $70.00 for a 2 inch tall 'persons' made of plastic and plastic parts which included a saber knife pistol, and some things that I do not know what they are. A booklet is enclosed that says SHFiguards and is not written in English. I attempted to call but mailbox is 'unavailable'. Sent from 3200 North America Drive. West Seneca NY. What should I do?
android flash drive
Ordered an Android flash drive via MobStub to download pictures off my phone. It arrived with return address An &Associates, there was no invoice, no instruction for use and no company contact. I think part of it my be missing as internet instructions for use indicated that it should be plugged in. I can't tell if its working and have no idea how to download my puctures. And with no paperwork I can't return it for a refund
I also purchased a flashdrive from mobstub for Android phones. It does not plug into my phone. It doesn't fit! I am trying to register a complaint as well
flash drive
The item advertised was an 8 GB flash drive. It was advertised as fitting an iPhone and doesn't! No one to call and no paperwork. You can find a Chris Zeller at An - Associates but all I saw were complaints and excuses on his part. It appears to be a scam. I believe the advertising is going thru Facebook. There appears to be no recourse as there is no reliable info as to where the merchandise or responsible parties are located? Will follow up with a complaint to state Attorney General.
magnetic phone cable
I ordered 3...1 back in Aug for 9.99 plus 4.95 shipping and handling, which I never received and then I ordered 2 in November, 19.95 plus 4.95 x 2. I received the 2 magnetic phone cables and they don't work on my Galaxy8 phone, which was advertised it would. Have tried to email them and call them but I get no answer, or call back at a later time, busy...I have even tried to sell them but no luck. They look like junk. I dont know what else to do, but i will never order from tbem again...AMAZON OR EBAY!
wifi endoscope
I ordered a WIFI endoscope online from your ad on Facebook and specifically asked for the model compatible with my iPhone 6S. What was sent was for an Android phone, this item is now useless to me. How do I return it and have the proper endoscope iPhone compatible shipped to me? I would like to think that this was just an error in shipping so will wait to read what you have to say as to how to ship my item back and have the proper item shipped to me. I will wait to see how this slight error is handled by your company.
Many thanks
David Bourgeois
Box 2 Site 14 RR # 2
Okotoks, AB
T1S1A2
product never delivered.
On January 23, 2018, I ordered to iPhone cordless chargers for a total amount of $36.94. I never received the product even though it states that it was delivered. I checked with my post office and they have no packages for me I called the number provided for and associates and it doesn't matter what time of the day I call I get the same message which is the office is closed at this time please call during regular business hours which are 8 AM to 5 PM Monday through Friday Eastern standard time. I called that number pretty much every hour on the hourFor a day. And I get the same message that it's not during regular business hours. I then put in a claim to the Better Business Bureau. They told me to deal directly with the seller which I can't because I can't get a hold of them. The BBB has given them an F Rating because of all the complaints. I would like a complete refund as soon as possible. Please review and advise at your earliest convenience. Liking you and advance for your assistance in this matter.
On December 13th, 2018 I ordered Electric Heated Gloves. The cost in CAD is $74.77 went through my bank account on Dec 17 2018. To date I have not received them. The Invoice # c5328836100155.1. Please contact me on delivery date.
Rita Hickey
1-158 Broadway Avenue
Orangeville, ON
L9W 2K3
In October I bought and paid through Paypal for VHS-to-Digital File Converter Express × 1... and payment of $33.95 USD was made...I have been very patient but am now a bit pd off Since then I have visited My PO Box 151, Zip Code 14207 BUffalo N.Y. on frequent Occasions (actually early this morning Dec 11th and still NO UNIT) I would like you answer before DEcember 13th 2018 ...the account #31653
Joseph Somers
17 Lyons Ave
Welland, Ontario
L3B 1L8
[protected]
I ordered a Pest Repeller, the advertisement showed a package of two. I only received one of them for the price I paid. When I reached out to them, inquiring about the second one, thinking maybe they got seperated in mailing, the only email response I received was the tracking number, and said they included in the email a copy of the invoice. Twice they responded this way, never really addressing my question and never sending the invoice as stated. I called several times, during their business hours, and always got the same answer, they were closed and call back during their normal business hours 8 AM to 5 PM Monday through Friday Eastern standard time. Every time I called it was between these hours.
I think FB needs to be more selective as to whom they allow to sell from their site. There are a lot of BAD reviews I have come across on this company.
two fantacy wireless phone chargers
I ordered two Fantasy wireless I- phone chargers from AN & Associates in December 2017. I was sent no paperwork or invoice with the order. I don't even have a e-maillot address fir them. I cannot get them to work because this company failed to include a major part that helps the charger to work. This is the receiving card. I want a total refund of $30.00.
How can anyone contact this lying crap company? I wish I read all the awful reviews before placing any order! I pitched a blue rose watch and received some junk that doesn't even work, I am beyond angry! I wrote them 9 time's and they never ever respond! I appreciate the person who put up the police info, I damn well am going to file a complaint and call my creditor and have my payment of $ 40.00 stoped! I will not only take advantage of the police info but have my creditor investigate them... Never ever buy from these scammers! I will never buy again unless I read all reviews. I am also reporting the to the BBB...someone has to bust this place and stop their stealing of hard working people! D. Brown CT
I ordered from Pretty Little Sale on Pinterest. Come to find out they have several names, Pretty Little Sale, Swipe Up Deals, Original Deals and now An &Associates. All with the same address and same scam policies. 3200 North America Drive, West Seneca, NY 14224. PayPal will not stand with the customers and seems to stand behind this guy. Found him on Facebook incase you want to see the guy that is ripping you off. They sent me a small package with a letter that says the order was lost in the mail then sent PayPal a note saying I received my package. Pretty sly. Ripped me off. But I'm not finished.
I need to return a package of t shirts I purchased from you. May I please get a packaging slip.
Sincerely,
Darryl Englander
322 E. Columbia Street
Mason, MI 48854
darryl.englander@bankerslife.com
[protected]
Original deals send me 6 pair of compression socks That I didn't order how can I send them back. they have a address on the package can I use it . and get a refund.
https://www.wspolice.com/index.php?lang=en
In case the link above is "protected" please look up the West Seneca Police Department online. They have an anonymous tip line number on their homepage. I ignored the anonymous thing and left my name and number just now, but haven't heard back. Enough complaints and perhaps they will do something under the RICO laws, or at the very least run them out of town. Sure, they'll set up somewhere else, but if we all work together we can make it really expensive for them to continue bilking people like this. Right now, they are in a small biz complex and several businesses use the same address, so I'm not sure if they are all the same company, or if there is an office share thing happening. It's not a UPS Store location; I checked.
Anywhoo, call the cops and leave them a message. Maybe it will help run these crooks outta town on a rail.
Do not EVER do business with this company. I received a damaged item. I contacted the company, which at that time offered a replacement if I would send them pictures of the damage. I did this. It was an umbrella and the handle broke off my hand as I was removing it from the box. Now that I sent pictures of the damaged, unusable item, they are not offering a replacement are want me to pay the cost of shipping the item back to them and they will issue a refund, not including the return shipping costs. What a joke this company is. I will be escalating this transaction to Pay Pal for resolution.
Hello.I ordered a BT Hands free Car Charger.I was unable to make this work in my c ar.The advertisement said that that i would be able to attach the devise to the cars cigerette lighter and through bluetooth, send a phone call to m
y cars audio system.When i did insert the charger to my cars cigerette lighter, it was supposed to send the call to a station which i cannot get on my cars audio system.According to the instructions, the devise automatically pairs the signal to the car.Anyway, the box did not come with a line in cable.
I recieved the product that I ordered but the usb line that has the camera on it will not connect to my phone I need to know where I need to send this back to for a refund.
I received a duplicate order of the 'knitting lamps". The first one was ordered October 31 but was not received until January. I want to return this second order and receive credit on my credit card. Where do I send this package and will the credit be put on my card? Thank you.
Kay McKinney
7316 Lesley Ave.
Indianapolis, IN 46250
I ordered what was called a "Warm Jacket". Well first of all it took so long to come. When it finally arrived, it wasn't warm at all and it was way to small. I am 5'1" tall and 105 lbs. I ordered a small it was so tight on me. So it doesn't run true to size. Also, there was no packing slip or any information about returning it. I have been trying to return it. I have sent emails to the email that sent me the order confirmation and then after several emails back and forth they asked me for the website I ordered it from. Are you kidding me? Don't they know. They sold it too me. Anyway, they gave me another email address and after several emails back and forth, they finally answered my question about how to return it. They gave me the following address: Attn: Best Deals - For Refund/Replacement (Order #...), SHIPPING DEPARTMENT, 3200 North America Drive, West Seneca, NY 14224 US. I'm not sure I want to return it though. I'm really afraid that once I ship it back, they won't credit my card. I may just donate the coat to a homeless shelter. Not sure what to do. Any suggestions?
i-easy drive
The I-Easy Drive that I purchased from AN & Associates is not compatible with my iPhone or iPad. I would like to return it for a refund but there is no information for returns and no paperwork to refer to. I have tried to reach this business via Google with no success. I checked this company with the BBB and it appears I'm not alone seeking refunds or exchanges. Why are companies like this allowed to operate? Am I duped?
Nick Mangene
[protected]@gmail.com
non-receipt of goods, given a fake tracking number
I ordered a pair of Original Furroshi Wrapper shoes on 11 July 2017. Paid by PayPal $56.94 including postage.
To date (08.26.17) they have not been received, & when I emailed the company I was given a tracking number which has not been recognised by the Royal Mail, so I can only conclude that it is fake.
Transaction ID : 66K69907GD331771X
Invoice ID : c14901733704.1
I want the shoes, or a refund, by 1 September 2017
From Mississaugua Ontario BBB (they have lots of complaints and a score of F)
Business Details:
This is a multi-location business.Need to find a different location?
Headquarters
2740 Slough St, Mississauga, ON L4T 1G3
BBB File Opened: 16/10/2014
Years in Business: 6
Business Started: 3/9/2013
Business Incorporated: 3/9/2013 in ON
Type of Entity: Corporation
Alternate Business Name
Cellrizon
My Brush Set
Epacificmall.com
Contact Information
Principal
Mr. Amar Gandhi, Director
Additional Contact Information
Phone Numbers
[protected]
[protected]
ordered an S. H. Figure art figure, it came missing pieces.
These scumbags have been feeding me replacement promises since November 2018
Crooks..ordered gloves didn't receive.No response from them either..SCAMMERS
I ordered 2 grand daughter bracelets on 1-5-19.Paid with paypal and money came out of my account immediately. Have yet to receive the items. I will be harrasing them endlessly until I receive a full refund!
I purchased heated gloves in November and have not received them and they don't respond
ordered heated gloves.. told me they would be received within two weeks before Christmas.. than received email order is going to be late... when I tried to cancel order they just kept sending me emails but never responded to my emails about canceling order.. in short you will never receive your order !
Heated Socks ordered through online shop, when paid through PayPal this company suddenly showed up as PayPal account holder.
Tracking number was not a valid one, Socks never delivered, PayPal claim now in process.
I ordered a VHS to Digital cord (through an Instagram ad) on 10/28/18. It's been over 6 weeks since their forewarned "3-4 week processing/shipping time". After doing some digging I'm finding out this company is a sham. I will be filing a complaint/dispute with PayPal.
B U Y E R B E W A R E !
I ordered support socks over three weeks ago and they have not shipped yet. After attempts to reach this company and finding nothing but complaints I believe I have probably lost my $38.94. I would like to cancel my order and buy them elsewhere.
They are the worst company ever. I ordered the laser lights to use this Christmas. It finally arrived but did not work. I have been going through hell to get a refund and they keep sending me the same email over and over again. Do not buy anything from the company! They advertise on FB all the time and spend our money on that!
high-pressure ionic filtration shower head
On 4/4/2017, I ordered the above product from your company. I would like to return it as it does not work with my current plumbing. I would like to return it but there is no return shipping label to tell me where to return it. I cannot use this product and would like to return it for a full refund. This purchase was paid to your company (AN Commerce) through Pay Pal.The cost was $19.99
I received a shower head on Sept 27 that I previously ordered. It has NO directions and Written material how to use.
How do I return and get a return of the $59.00 I paid.
Thank you
Leo Finklestein
2152 Burke Meadows Rd Apt 104
Winston Salem NC 27103
Please look in to the shower head!
item received is not the item which was ordered
I ordered 3 magnetic phone cables from an Ad on Facebook in January. The address on the page has a contact address of 3200 North America Drive, West Seneca NY, 14224 - [protected]@magnetic phone cable.com.
I received an email on Feb 9, 2017 at 12:M advising my order was on the way.
Upon receiving the package, enclosed was a generic white USB cable which can be bought at any Seven-11 store, not the magnetic cables advertised and ordered x 3. The package had a label with a return address of AN & Associates, 2740 Slough Street, Mississauga L4T 1G3.
I have sent an email to the [protected]@magnetic address requesting a full refund ($34.92 USD) and where I can return the cable to as well as a complaint to the company in Mississauga requesting the same and an offer to return the cable in person.
When I queried AN & Associates a number of BBB complaints came up so I am filing one with regards to this particular instance as well.
I googled two addresses in the US - 3200 North American Drive, West Seneca NY and 1711 Cudaback Ave, Niagara Falls NY. The first address appears to be a vacant field or lot and the latter is actually a company located at 1683 Cudaback called CBI which is a mailbox rental service that I am assuming is for online orders to the US and Canada (both flags adorn the sign on the building). Not impressed.
Thank you - Shannon Noel
Original Magnetic Phone Cable
ORDER #CABLE18807
Your order is on the way
Your order is on the way to you. Track your shipment to see the delivery status.
View your order
or Visit our store
Items in this shipment
Original Magnetic Cable for iPhone and Android Devices × 1
iPhone / Silver
Original Magnetic Cable for iPhone and Android Devices × 1
Android / Rose Gold
Original Magnetic Cable for iPhone and Android Devices × 1
Android / Gold
If you have any questions, reply to this email or contact us at [protected]@magnetphonecable.com
Absolutely love my order! The fabric is super soft and feels amazing on the skin. The fit is flattering and true to size, and I’ve already gotten so many compliments. Shipping was fast, and the overall experience was seamless. Will definitely be ordering again!
April 26,2025, Invoice #2017838ch00147891.
Price $29.99 +tax total $34.98. Return requested.
merchant #39413066el0887726.
Jeans purchased 11/27/2023 not Judy blue that I ordered and extremely short! Need to return. I have contacted chat line with no help! 65F40470H880592 Order number
Junky cheaply made piece of crap! See photos below!
I have not received this unit i bought. can you help? Order number is 4FD525923A725635N ordered on Friday January 24 @ 10:06am. Shipped to Jerry Brousseau and paid with Pay Pal. Total: $24.94 to An & Associates Co, Inc. Mini DYI belt sander not received yet.
My name is Franco Rivola, from Ravenna - Italy, I placed my order on January 22th 2020, you company AN &Associates charged my paypal $ 23, 95 which you collected in full. At the time I did not receive the goods ordered.
Thieves are not only in Italy !
[censored] AN & Associates
Ordered on 29th jan 2020
No word about delivery no notification of order, what is going on?..
Please reply to ereirac@tiscali.co.uk at earliest please.
Invoice Id c12503132668001.1
Bed brought for my pet who has some problems settling down and sleeping, so bed needed as soon as possible.
I have not got my order jan. 23 2020 this no. I call has been disconnected [protected]
Hello,
My name is Joseph Garcia.
I received the wrong item. I did not get the mini polisher. Instead I received 9HR MR FIX.
PLEASE HELP,
Joseph Garcia
Joeyjade888@hotmail.com
[protected]
I ordered the skin tag and acne patch on January 4th 2020 and never received a confirmation email or tracking number this is definitely a scam! Do not nuy from this company. I want my money back! The links on pintirests are scam.
I cant believe this company is still in business.
About AN & Associates
Overview of AN & Associates complaint handling
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AN & Associates Contacts
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AN & Associates phone numbers+1 (905) 448-8729+1 (905) 448-8729Click up if you have successfully reached AN & Associates by calling +1 (905) 448-8729 phone number 0 0 users reported that they have successfully reached AN & Associates by calling +1 (905) 448-8729 phone number Click down if you have unsuccessfully reached AN & Associates by calling +1 (905) 448-8729 phone number 0 0 users reported that they have UNsuccessfully reached AN & Associates by calling +1 (905) 448-8729 phone number+1 (800) 400-0388+1 (800) 400-0388Click up if you have successfully reached AN & Associates by calling +1 (800) 400-0388 phone number 0 0 users reported that they have successfully reached AN & Associates by calling +1 (800) 400-0388 phone number Click down if you have unsuccessfully reached AN & Associates by calling +1 (800) 400-0388 phone number 0 0 users reported that they have UNsuccessfully reached AN & Associates by calling +1 (800) 400-0388 phone number
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AN & Associates emailsinfo@an-associates.com100%Confidence score: 100%Supportamargandhi@an-associates.com100%Confidence score: 100%Support
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AN & Associates address2740 Slough St., Mississauga, Ontario, L4T1G3, Canada
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AN & Associates social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all AN & Associates contacts
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