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Kingdom Management
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1.7 6 Complaints
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Kingdom Management Complaints 6

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4:57 pm EDT
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Kingdom Management Neighbors 912 churchhill lane st Augustine fl 32092

Neighbor has cars all over the street. Renting rooms. The cars are blocking the neighbors mail box and has a trailer parked in the grass on the side of the house in the front yard. All the blinds stay open 24/7 and somebody is smoking something in the back yard that requires a torch. Lots of activity going on

912 Churchhill Lane St. Augustine FL.

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6:12 pm EST
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1. Theft of property 2. No follow up with regards to structural issues 3. Have been harassed by them in the form of bogus liens 4. The hoa board president and one of my neighbors have been harassing me by calling authorities with bogus noise complaints at various times through out the day when I don't even have my tv on 5. Bogus tow issues on my truck for...

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7:41 pm EST

Kingdom Management Property management/hoa

My experience with Kingdom Management is nothing short of a living hell. We lived in Florida years ago when my husband was stationed in Jacksonville.in all my experience with HOA management companies in Florida and the various states in which we lived, I can confidently state that Kingdom Management is the most absurdly unprofessional.

Issues with Kingdom Management began a few months after they were hired as the newest management company. Our HOA checks would be returned due to Kingdom Management's frequent address changes. Our payments were set to autopay through our credit union so, we would update the information, and a check would be reissued, and months later, the process would repeat. The "guess the new location game" was exasperating; moreover, we were unsure if the payment was made until sometime later. To circumvent further issues, I began to make online payments through the Kingdom Management site via BB&T.
In early 2019, I received a letter from a law firm on behalf of Kingdom Management to collect any unpaid balance. A lien was placed on my property, and I was thoroughly confused. Apparently, Kingdom Management failed to send the end of the year annual invoice and then referred me to a collection company for a bill I never received, which cost me thousands.
We have never received consistent invoices from Kingdom Management. The online bill pay is a very basic site, where a user clicks a box to indicate Jan-Dec fee, which opens another box to impute a payment amount. After a payment method is entered, and submit the transaction is complete. There is nothing displayed on the screen to indicate a monthly fee, nor balances.
Around April 2019, in typical nonsensical fashion, Kingdom Management sending one sporadic invoice for a bill paid monthly. I noticed that some payments were not reflected on the account. The HOA assesses monthly fees and annual fees; both accounts are managed through Kingdom Management and paid through BB&T. I took the fault for this - thinking I inadvertently made the monthly payment to the incorrect account, I contacted Kingdom Management. I was told the account would be reviewed, and any residual payments would be applied to the correct account.
A few months ago, we were victims of identity theft - which made a mess of everything, Our accounts were compromised, and it caused a delay in payments for all of my bills until things were sorted. I began to increase our monthly HOA payments by about $40 a month, which I felt would be sufficient until I could make an additional balloon payment for the residual amount. While I realize financial issues are not the concern of Kingdom management, it's essential to recognize that payments were being made to the account.
Since the 2018 incident, I make certain to remind the Kingdom Management employee for whom I speak the importance of communication since I live out-of-state. I had a false sense of confidence in Kingdom Management for a fleeting second because, although I was not receiving regular invoices, I was receiving letters from Kingdom Management regarding bylaw violations.in fact, on three occasions spanning January - September 2019, Kingdom Management contacted me via USPS - reaffirming that they knew how to contact me - but was selective as to when contact was made. The first notice: stated the tenant was smoking in non-designated areas - for which I do not know to be true or untrue. The second notice sent because a desk chair was left on the porch (while said tenant was vacating the property). The third notice denoted plants were left in a common area - however, the blame was wrongfully placed since the house was vacant at the time.
During 2019- I had contacted the Kingdom Management office, on a few occasions. Furthermore, my property manager also contacted the Kingdom management office on multiple occasions and provided her contact information to them as well. During these exchanges with Kingdom Management, there was never a mention of my account balance or payments. At any point, Kingdom Management could have mentioned my account, sent a notice regarding my account, or made some contact with me regarding my account, and while I received three warnings about violations, not once was I notified about my account status.
Imagine my shock and horror when opening my mail today only to discover that Kingdom management referred our account to a collection attorney. The questionable underhanded business antics of Kingdom Management strikes again! I received not one, but three letters from the hired attorney henchmen.
The first letter specified that my payments are not "timely," and I have 45 days to arrange payments before a lien will be placed on my property.
The second notice was to inform me that state laws prohibit the collection of rent until the fee is satisfied.
The third letter, which was to inform me that my December payment was received and applied to balance, but they will continue with the proceedings. The real sucker punch came with the realization that my HOA fees are essentially put towards retaining the attorney's services, so I am paying to threaten legal action against myself.
Furthermore, it is increasingly unnerving to consider Kingdom Management sent three letters regarding bylaw disputes but never bothered to notify me about taking action due to timely payments Kingdom Management's handling of this situation was purposeful and deliberate. Had the timeliness of my payments been broached at any point, this could have been handled differently.
The asinine exploits by Kingdom Management can only be deduced as questionable business practices. For years I have enduring Kingdom Management's incompetence and indolent conduct, and yet they could not extend some notification. Ironically, the amount that I will have to pay that the end of this miserable ordeal, will be greater than my HOA payments for the entire year while still paying HOA fees to perpetuate this idiotic cycle of abuse.
A community HOA protects and enforces rules that residence view as the status quo. When the HOA power is used irresponsibly, it creates a dangerous environment. It is not an easy topic to discuss or admit publically. Beyond the hair-trigger response of sending someone to collections, this threatens my family and the family that is renting my property, which is reprehensible, and unnecessary.
Consider my experience as a cautionary tale for those who are considering this company to hire. If there are lingering doubts as to my experience, I would suggest visiting the BBB site; I am not the only person who has endured maltreatment at the hands of Kingdom Management. The BBB site list multiple reviews that parallel my experiences with Kingdom Management. I will be adding my experience to the list, in hopes that others may avoid the nightmare for which I am living.

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Is Kingdom Management Legit?

Kingdom Management earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kingdom Management to be a trustworthy company. Although there's a 16% resolution rate for customer complaints, which deserves attention, Kingdom Management is known for their high standards and safety. If you're thinking about dealing with Kingdom Management, it's wise to check how they handle complaints.

Kingdom Management has claimed the domain name for kingdommanagement.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Kingdommanagement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kingdommanagement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Kingdommanagement.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Kingdom Management has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Kingdom Management, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Kingdom Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Kingdom Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
R
1:53 pm EDT

Kingdom Management Hoa management

I called in and had a conversation about the pool keys and spoke with a diana. She was the rudest person I have dealt with in ages. She spoke over continuously. I have been a condo owner for several weeks and they promised me pool keys the following week when I went in to their offices. I have called several times and they keep telling me they are switching to a new system. I demand keys because I am paying for this amenity and they tell me they can sell me one for $25 but it may stop working tomorrow. This is very poor management. They are rude and don't know what they are doing. I will get on the hoa board and get this company fired if it's the last thing I do. It won't be the first time i've done this.

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5:05 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Kingdom Management Steal property

I have lived in my home for 11 years now and 3 years ago I lost my job and they said I could make payments instead of one lump sum. Well here we are 3 years later and now I have an auction date set for OCT. I have paid them in full and they hired an Attorney Crabtree law offices. I went to court when they put the lien on my house and I told the Attorney I had proof of payments and he said bring them by the office and show me and it will all go away. Well it didn't and last week I got a notice for a public auction. They gloat on their website http://kingdommanagement.com/ about how much money they make well pretty sure it's because they steal people's houses. Kingdom Management needs to be shut down. I do believe that they need a class action law suit.

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W girl
US
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Dec 27, 2016 3:16 pm EST

They did the same thing to me. My family is military, and we were not in the area when they changed management companies. They didn't have the right address, refused to find our correct address, and then said I had no recourse to fight them due to incorrect address on my statements. Then they sued me for 'back association dues' plus legal collection fees of $1800. We had to borrow the money from kids college funds, to cover the lien. Crabtree is a little punk who thinks he's found his golden goose with this management company. He is a heartless, cowardly little boy who, I believe, is the owner of this company, and making not only legal fees on all the poor, souls he is fraudulently suing, but also collecting properties, via the letter of the law that says, 'if you are in default with your homeowners dues, they have the right to place a lien on your property and foreclose on it, within a year!' (Mind you, in most cases they are getting a property for a few hundred or a few thousand dollars! Great way to steal from those who don't have much and can't fight back)...I pray this company and crabtree get what they have dished out... they so deserve to both be ruined...they are fraudulent and need to have a class action law suit filed against them for illegal activity. Its awful and it needs to stop!

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3:05 pm EDT
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Kingdom Management Unfair billing practices

Kingdom Management is the property management for my neighborhood and I was not aware of when it changed to them. My homeowner association dues for 2010 had been scheduled to be paid to the old property management company. I do not live at the property and only became aware of the property management change when I was forwarded a letter from Kingdom management stating that the account was delinquent and had 2 weeks to pay before it was sent to collections. The date when I received the letter was July 23 2010. I immediately contacted Kingdom Management and told them I needed to make the payment; they directed me to their website where I was redirected to the BB&T bank website to make the payment online. I made the payment and informed Kingdom Management of the payment made and my address change. In mid-December 2010, I received the bill for the 2011 association dues. I sent a check from my Bank of America account which was deposited by Kingdom Management and cleared my account on 12/23/2010 check 485 for $60.00. This amount covered the 2011 dues in full paid several weeks in advance of the due date. March 2, 2011 received a letter from a collection office stating that the account had been turned over to them and they requested a $368 payment. On the same day I contacted the collection company and asked for a statement and explanation, instead and while I was waiting for an account statement they recorded a lien against my property and sent me a new bill for $ 817.17. This while I was waiting on them to clarify the supposed delinquency; this practice was highly unprofessional and unfair. I contacted Kingdom management to request a statement to see when my payments had posted and why they claim I am delinquent. I was refused a statement and was told they would not speak to me and I had to deal whit collections. Collections refuse to provide a statement and want to charge me $800 in fees for a $70 bill which was paid and accepted by Kingdom Management.

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T. Rob
Jacksonville, US
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May 18, 2024 10:16 am EDT

We did not receive the HOA documents at closing. KM was helpful in providing documents but also walk us through information about the community.

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Julie Buchanan
Jacksonville, US
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May 18, 2024 8:40 pm EDT
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Every time I have had to interact with this company it is a great experience. They are very helpful and professional over the phone.

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Donna A Bartell
US
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Nov 04, 2023 12:00 pm EDT
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I highly recommend Kingdom Management. We love working with the staff. Their professional integrity and service are bar none.

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Chris012010
US
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Mar 20, 2023 8:07 pm EDT
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How do we get a call back from anyone with kingdom management? Call March 2nd 1:23pm, still no follow up. Today is March 14th 12:46pm.

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Chuck wilson
Ponte Vedra Beach, Florida, US
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Nov 22, 2020 8:31 pm EST

Kindom management and Sherri jarnu (however you pronounce it ) engage in unfair and disgusting business practices...bogus liens and theft of personal property are only a minute complaint... there are many others! It’s gross to be a homeowner at unit 2012 in Seahawk condos in Ponte. Vedra... my name is Angel Junker by the way and I totally welcome Sherri to discuss how her treatment of us borders abuse! Her staff ignore my pleas for message relays and Sherri has yet to contact me... the hoa president of the board is also a complete [censored]! He has tried to have me arrested and many other tactics of harassment! When they tried to arrest me, he was laughing and smiling with officers as I was sitting in the back of a patrol car in handcuffs taken in front of my son... it was evil and very scary to see someone’s pleasure of someone else’s plight... a true fascist! Had not seen my son in a month and he does this to me within the first day of having my son back... they have installed security cameras and have built a wall on my back porch (the only one built out of the 166 units that exist here! They have tried to tow my truck and have called animal control on my 4lb chihuahua... multiple calls to authorities have been made about noise complaints (15 since July) when it was well before 10 pm sound ordinance and most of the calls never had my stereo or tv on! My next door neighbor is also involved...between the three of them, they are trying to decrease my quality of living? Why would someone waste their time with this? They are all vindictive and must have alleged brain damage!

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HH2
US
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Dec 01, 2019 3:25 pm EST

My best advice to anyone that has Kingdom management is this, DO NOT BECOME DELINQUENT ON YOUR DUES. They will send your account to collections/attorney and will not accept a settlement offer to become current. You will end up paying TWICE as much as owed with no hesitation to foreclose. My family endured numerous hardships within one year which put us in a major financial bind. We are now having to pay a heartbreaking amount of money in order to keep our house.

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Carlene Washington
US
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Jan 07, 2019 7:15 pm EST

After terminating our contract with Kingdom Management, we were so disappointed with their lack of commitment. We asked for deadlines to have projects requested completed. Their response we don't have deadline. What?! I had never heard of such. No deadline means we will drag it out and they did. Melissa Mintz represented our community. If I give her a request, I never knew if it was getting done or not. It was done slowly or possibly not at all. Requested a aerator and later found out she requested a fountain; which cost more. She was not truthful and leading to believe my request was handled. They didn't return items that belonged to us. After contract ended they refused to respond to our requests. All I can say is beware they are unprofessional and i'm glad we got rid of them. There is so much that has to be cleaned up. We're tired of paying vendors and/or companies that are eagerly to be paid and slack when it comes to service. We are terminating vendors that are for the money only.

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LindaJAX
Jacksonville, US
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Nov 27, 2021 10:23 am EST
Replying to comment of Carlene Washington

Carlene,

Which property management company does your neighborhood now use? Our community is looking to ditch KM.

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Harsh Dangaria
US
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Dec 21, 2017 12:52 pm EST

Sherrie Jarnu with Kingdom Management is charging for fines placed on me without appropriately notifying me. She told me 2 months ago that the fine will be voided as I was not notified of violations which resulted in fines. Yet, she continues to impose the fine on me. Also, I have received violations for issues not pertaining to my property (e.g. I was given violation for fence needing repair, when the property doesn't even have a fence). When I try to reach her, she is not reachable. Her office does not reply back to my emails, and when called her office refuses to get to talk/email her directly. I am not the only one with such issues, a simple google search will reveal the numerous complaints about her and her company. This person and her company do not serve the interests of home owners, impose fines inappropriately, and they need to be inspected and shut down.

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JackDW
US
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Jul 14, 2017 2:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

As a 15-year resident of Hawkins Cove, paying my ever-increasing annual dues to Kingdom Management, I have been threatened with legal actions because I built a small paver stone patio & planter next to my driveway where the grass wouldn't grow under the tree. Every one of the past 10 years I have had to re-sod the same area, spending about $80, then watching it turn to weeds and sand by summer's end. I actually submitted plans to the ARB and waited about three weeks before starting. The weather was turning hot and humid and I needed to finish the project. I used professional construction techniques from a Home Depot book, and the project received good reviews from my neighbors. I wanted a project to be proud of and that would add value to my home. As soon as it was done, the threatening letters from Kingdom Management started up. I have gone through the entire community and noted dozens of similar planters and driveway side creations made of border stones, mulch and crushed rock. Because I used paver stones I am being harassed and threatened. The pavers are not cemented, but held in place by gravity and a few removable screws. I am a 20-year military veteran, I have paid my mortgage, taxes and HOA fees on time, and I volunteered as webmaster to create and maintain a nice informative website for Hawkins Cove for more than eight years. As soon as Kingdom Management took over, they "appropriated" the website and used their hired help (at HOA cost) to manage it. I have many neighbors who are "P.O."'d by this company's heavy-handed and unequal treatment of residents.
I didn't vote for this group to run our neighborhood, and when the opportunity presents itself, I will vote to have them removed.

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Ssstraykat
US
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Mar 16, 2017 6:41 pm EDT
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Kingdom Management took over our property shortly before we moved North and started renting it. Since we left we have been threatened twice for trash cans being left out and are now being threatened because our yard needs sodding. I have spoken to several of my neighbors and hear that our yard is fine and that most of our neighbors are unhappy with Kingdom Management. I have called Kingdom Management twice and left messages, and still have not received a call back. We pay our HOA fee every year and according to the neighbors our tenants are fine. The general consensus is that Kingdom Management is taking advantage of us because they know we live out of town! I have properties in other states also being managed by companies and do not receive threatening letters from those HOA's. I think the problem here is Kingdom Management is using strong arm tactics to take advantage of those who are not around to defend themselves. I am leaving one more message tomorrow then talking to a lawyer. I have no use for bullies, in business or otherwise, and am glad I found this board! I almost forgot the best part! They broke through the cul-de-sac at the end of our street and built rentable affordable housing! Who knows who our neighbors are now but we must have fresh sod! And I also heard from one of my neighbors that he complained so much at meeting about Kingdom Management that they no longer invite him to the meetings, that sounds illegal!

Overview of Kingdom Management complaint handling

Kingdom Management reviews first appeared on Complaints Board on May 23, 2011. The latest review Neighbors 912 churchhill lane st Augustine fl 32092 was posted on Jun 14, 2022. The latest complaint Steal property was resolved on Sep 10, 2012. Kingdom Management has an average consumer rating of 2 stars from 6 reviews. Kingdom Management has resolved 1 complaints.
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  1. Kingdom Management Contacts

  2. Kingdom Management phone numbers
    +1 (904) 646-2626
    +1 (904) 646-2626
    Click up if you have successfully reached Kingdom Management by calling +1 (904) 646-2626 phone number 0 0 users reported that they have successfully reached Kingdom Management by calling +1 (904) 646-2626 phone number Click down if you have unsuccessfully reached Kingdom Management by calling +1 (904) 646-2626 phone number 0 0 users reported that they have UNsuccessfully reached Kingdom Management by calling +1 (904) 646-2626 phone number
  3. Kingdom Management emails
  4. Kingdom Management address
    12192 Beach Blvd, Jacksonville, Florida, 32246, United States
  5. Kingdom Management social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Kingdom Management is ranked 41 among 83 companies in the Administration and Services category

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