America's Spa-Martspa cover

T Dec 06, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

Ordered a cover from this company on 9/22/18, at the time I was informed delivery would be 6-10 weeks as they were a custom facility.
On October 29th they told me 3-4 weeks.
On November 25 after I emailed them again I was told it was shipping on Thursday December 6th. On Friday December 7th I email again asking if it did in fact ship and could I have a shipping number, No Response
I emailed through Paypal on Monday Dec 3rd again asking for a shipping number or confirmation that my cover shipped, again No Response. I wrote through the company web site on Wednesday December 5th again if my cover shipped again No Response.
After waiting now 12 weeks I really would like my cover that I paid $457.00 for.
I guess my next step is to elevate to a formal dispute with Paypal.
All I want is what I paid for 12 weeks ago

Responses

  • Je
    Jesus Crist Feb 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I just ordered also, going to cancel and get paypal refund. Company is scam.

    -1 Votes

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