American Education Services [AES]student loan

They acquired my loan from MEFA. In doing so took down the wrong birth date. From there on they have been unable to answer questions, unable to fix the situation despite my providing the required information and proof via phone and letter. They keep calling my retired father when they have my phone number. I'm a grown woman and they won't give me information as to why they are calling my father and not me, WHILE taking the payments from my bank account. I ask for a manager and get and escalation rep instead. All this is stemming from a mistake that THEY made in the first place. I'll will tell anyone who will listen not to do business with them.

Jul 09, 2019

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