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2.0 8 Reviews

Certkingdom Complaints Summary

2 Resolved
6 Unresolved
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Certkingdom reviews & complaints 8

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ComplaintsBoard
S
1:31 am EDT

Certkingdom cancellation of subscription/access blocked before the expiry

I had purchased lifetime membership and exactly after one year they have blocked my access and not responding to any emails. When I asked them why they have stopped my membership they wrote the below:

Download Temporary Blocked By Risk Department,

Our risk department has monitored high volume of exam products downloads = 46 exams per month = more the 350 exams since you purchase, that's why your access to stuff has been temporarily blocked. As per our policy; you can download exams only for Study / Training for your students and for preparation purposes only. If you have downloaded exams as per policy; kindly provide a list of exams you have booked by your students or by you or taken through prometric or pearson vue. We will compare your list with your downloads and if found it's ok; your access will be restored.

When I checked in the account I had not done so many downloads. I told them they have not done the calculation correctly and since then I have been chasing. They are not responding to my emails. Clearly they have scammed me.

Please do not buy anything on this website as you will simply waste your money.

Desired outcome: I want my subscription to be re-enabled for the desired time for which I have paid that is 3years from the date of purchase and also the download limit of 50 exams per month as it was promised during the purchase

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2:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Certkingdom Fraud and Scam

CertKingdom is fraud and scamming money. I have purchased a lifetime unlimited account and after 2 years they block my access upon asking I was told to pay more in order to access the account because your account is expired. I have send couple of emails but invain.

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ComplaintsBoard
K
7:54 am EST

Certkingdom Lifetime access isn't lifetime acces.

Lifetime access isn't lifetime acces.

See mail of Certkingdom
Dear member,

Your Certkingdom Unlimited Access Pack is expired, the membership is valid for 3 years,

reason - the lifespan certification is valid for 3 years after that you need to renew your certification.

link to terms & conditions with 1 small item:
(a) After purchasing Unlimited Life Time Membership unlimited membership you will have access to all exam and training tools available at certkingdom.com. 3 years from the date of purchase — So, you pay a lot of money and you cannot use it life time log but 3 years log. If you look at there website then they advertise with Lifetime Long.

I feel misled. My advise, don't buy the membership.

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Svetlana k
, US
Jul 27, 2022 3:31 am EDT

I had purchased lifetime membership and exactly after one year they have blocked my access and not responding to any emails. When I asked them why they have stopped my membership they wrote the below:

Download Temporary Blocked By Risk Department,

Our risk department has monitored high volume of exam products downloads = 46 exams per month = more the 350 exams since you purchase, that's why your access to stuff has been temporarily blocked. As per our policy; you can download exams only for Study / Training for your students and for preparation purposes only. If you have downloaded exams as per policy; kindly provide a list of exams you have booked by your students or by you or taken through prometric or pearson vue. We will compare your list with your downloads and if found it's ok; your access will be restored.

When I checked in the account I had not done so many downloads. I told them they have not done the calculation correctly and since then I have been chasing. They are not responding to my emails. Clearly they have scammed me.

Please do not buy anything on this website as you will simply waste your money.

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A
Admin Certkingdom
, US
Nov 20, 2020 12:05 pm EST

Hello

The member bought the 3 years membership details listed below

Valid for 3 years not life time

First: Kees
Last: Hofman
Email Address: kahofman@gmail.com
State/Province:
Zip/Postal Code: 8607EN
Country: Netherlands
Offer Name: 30% Discount Offer
Redemption Code: 45K2D47H2T

ComplaintsBoard
G
12:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Certkingdom has left an official reply on this complaint.

Certkingdom Scam fake unlimited lifetime

I have been a member since 2011 and have my original welcoming email, however they have not recognized me as lifetime and have changed their policy to scam more money off of people. I can provide you the chats and emails from talking with them.

They always come back with discounts and not honoring their commitments. Please take them down.

They are scammers

Please allow me to post my original email from 2011 conveying that I was a lifetime member.

Buyers beware do not purchase from certkingdom

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lindsypaul
, US
Oct 26, 2020 6:04 am EDT

We do not provided services to FAKE / Fraud Credit Card, your account was deactivated upon Charge-Back filed

ComplaintsBoard
S
7:20 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Certkingdom has left an official reply on this complaint.

Certkingdom cheater website, it scams after taking life time membership they change policy and ask for money again

This Website is a big scam, i have purchased a lifetime membership from them in july 2017, and they blocked me after 2 years saying they have changed the policy. When i contacted their support team, they ask to repurchase it again.

and what is the guarantee that after purchasing they can again block the membership?

so don't waste money. there are many other good websites who are offering lifetime membership for cheaper than this cerkingdom.com people

certkingdom.com cheats, fraud website.

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lindsypaul
, US
Oct 26, 2020 5:00 am EDT

You were committing credit card fraud. We do not provide services to users who commit credit card fraud. The actual owner of the credit card used would have been able to request a refund via the chargeback process after speaking with their bank. Fraud is not allowed under our terms of service, thanks.

ComplaintsBoard
M
12:32 pm EDT

Certkingdom Unlimited Lifetime

If you are going to purchase, from certkingdom...Be aware that their life time membership is not life time.
When I purchased my life time membership in 2016 it was $50, with the guarantee that I would have access to all certifications. I just logged in trying to access but they are asking me to pay again, this time the fees are extremely higher, $50per month, $99 3months, $299 12months and here we go $599 unlimited life time?

So I contacted them, and low and behold I was told it was not an Unlimited Life Time Access but a 3 year access, which now has expired are you F****** Kidding me... Their new Unlimited Life Time Access is $599, maybe 2, 3 years down the road their terms and conditions will change, and you will be just as disappointed as I am now so BUYER BEWARE!

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R
12:45 pm EST

Certkingdom test

They are not going to support or refund your expenses, they will waste your time.
I don't care that their answers are wrong to some tests (around 20%) I bought the test to just prepare myself. The issue is they are very outdated on some test, and for their excuse, they say Cisco uses different questions in different regions like this is my first time doing a Cisco test!
Just be aware of your risk.

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BobbyR
, US
Aug 12, 2019 9:20 am EDT

The website is a SCAM, I became a member in 2015 where the membership was Unlimited Life Time Access and they only had one type of membership. They cancelled my membership and are now asking me to pay again. They changed their business model where now they have 1/3/12/Unlimited so cancelled mine and are now saying lifetime membership was only for 3 years. The testimonial section they have is bias as well, as they only post positive feedback instead of letting customers post to it themselves

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sheri rotm
, US
May 08, 2019 9:28 am EDT

I recently purchased Microsoft cloud exam and it seems to be some of the provided questions answer are not true. I have sent an email and contact in support page but have not received anything yet from them.

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Maria Clark
, US
Nov 22, 2018 7:55 am EST

Thank you for your review, but i found them very good providing the exam exact Q&A, also free offline and online testing engine included in the package, at least they are providing very cheap as compare to any other providers, they provided me the android app also that work perfectly

thank to the team of certkingdom.com

ComplaintsBoard
R
7:28 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Certkingdom - They didn't provide support or refund

I have registered on Certkingdom. I have paid money for the program, which contained links and videos for the training. I could see them, but when I have already paid for it, I couldn’t open the program. I called to the technical support and they said that it was problems with this specific program. They offered me to get the same eBook, but I already had one. I asked to return money back and they still haven’t done it.

Read full review of Certkingdom and 9 comments
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