Amazing Vouchers
Reviews and Complaints

I want to unsubscribe as well and they said that im bound for 12 months, or I must pay them a fee of R585 to cancel,

I was not told that the amazing vouchers was mandatory 12 mths membership, I did not want this in the first place but the agent nagged for days and stupidly against all my better judgement I send them my banking details only when I wanted to cancel 2 days later was I told that I was bound for 12 mths before I can cancel. I have never even looked at what vouchers I can use because I dont want them but they really dont care about that, they are just happy to take your money and keep you bound by something that was done underhanded there must be some protection for the customer here?

THIS IS SRIOUSLY BECOMING AN ISSUE FOR ME, AS I HAVE BEEN UNABLE TO CANCELL MY MEMBERSHIP FOR ABOUT 3MONTHS..
I have spoke to someone at amazing vouchers, pleading with them to cancell as a member to no success till today. I am struggling financially & this thing has added to my strain. I am seriously disapointed by the non compliant i've been receiving from these guys & am considering taking legal action against amazing vouchers..

Please cancel my membership as soon as possible..

Amazing Vouchers strictly follows the rules as per the Consumer Protection Act and we regularly consult a legal expert to ensure that we always remain 100% compliant with the laws governing our industry. Our product is a lifestyle membership, offering incentives at a nominal monthly fee. All our calls are audited, and as per the CPA, the member is read a declaration, stating the terms of their membership, to which they agree to.

We only enter individuals into the membership program who a) want the product, and b) give consent for us to debit their account with the membership fee.

In return, they have access to over 10, 000 vouchers of free offerings, countrywide, supplied by over 6.700 partners, and may choose any 30 of these free offerings every month (as well as all discount and added valued offerings on our website). Members subscribed to the Amazing Vacations product, receive 30 vouchers of freebies every month and are eligible for holiday accommodation with their family worth R10, 000 at the anniversary of their membership, redeemable at any Amazing Apartment of their choice, countrywide. (www.amazingvacations.co.za).

We have thousands of happy members, who redeem vouchers daily and benefit greatly from this product. Likewise, we have many testimonials containing positive feedback from happy members.

Should you have any queries, please get in touch with our Customer Service Department on [protected]. For more information about our product, please visit www.amazingvouchers.com.

Disagree

hi Kgomotso. how long have you been trying? all these stories here have me thinking that i made a huge mistake by taking this amazing vouchers contract!

Hi i'm kgomotso, i want to know how long does it take for one to terminate this contract with amzing vouchers.please help

Dear All,

I sent in an e-mail earlier dated, 20th September 2011 requesting them to cancel my membership. An Admin Assistant, Farzaana George in Cape Town responded - she notified me to phone the Customer Service department for alternative cancellation options. I phoned them today and put in my request with the assigned Consultant. She told me that when the first Consultant phoned me a few months ago, a Declaration was given over to me via the phone. She continued and mentioned that a cancellation fee of R600 must be paid into their account whereby I told them that it was absurd "How can I be paying that amount when I did not even use any of the vouchers stipulated on the website as it was not even in my proximity!". The vouchers are either 10%, 20% or a ridiculous R5.00 off for an expensive item and you get a 50% discount for a luxury boat trip... in other words you still pay instead of obtaining a freebie! I have been paying for the past ± 6 months and I have not used any of those vouchers as it is of no interest to me. This is a scam, it is unethical for this company to rip off a lot of people, PLEASE PUT AN END TO IT as more victims will fall into their web.

Please help me cancel this membership as I am a single mother and I do not receive any Child Maintenance for my 13 year old daughter, her father is unemployed. It would be highly appreciated!

Name: Yvette Gordon
Contact nr: [protected]
Membership nr: AVM-GORD-65

Hi, I would also like to cancel,

I have been paying every month, but when you want to go shop for vouchers you never get any.

Please contact me: [protected]

I also have the same problem with the amazing voucher I should say they are the scams because I entered a Rimmel competiion online the following day tey phoned me and told me that I have won the cosmetics hamper, the next they asked was my bank account cos they have to deduct and access fee so that I will receive my hamper, I didn't have my bank account with me, the next day they called I gave never read any contract with me, in after a month they call me than that lady that called me did explain everything and I wanted to cancel the contract she told me I can't, I was told u rather take the vacation vouher f which I did not like as well and they now deducting 300 in my account I am not happy about that cos I never sign any contract with u guys u r just frauding us, can u please cancel the contract because I don't want it .

Dear Ms. Nakedi,

When you joined Amazing Vouchers, the sales agent explained to you that you were joining as a 12 month member. She also explained that you would have a 5 day cooling off period in which to cancel should you not be totally satisfied with our product.

You have never logged onto our website, or downloaded any of our vouchers so you don't know anything about our product. A product that you enthusiastically agreed to buy.

We will be contacting you shortly to discuss your membership with you.

Regards,
Amazing Vouchers

I want to cancel my contract with them, i don't even use the vouchers
they are offering but they keep on deducting money from my account.
it's a hassle to cancel it but when they called me it was no hassle.REALLY PEOPLE MUST BE CAREFUL WITH THIS PEOPLE CAUSE THEY TAKING PEOPLE MONEY

my name is busisiwe klaas i am a victim of amazing voucher i never use their sim card or vouchers but the diduct my money am noit working i get 350 grand amazing voucher take it all i need help plz

I want y money back they steal from us poese as x dii naaiers kry fok x hul op x reeds werklooshoe te poes moet x 600betaal asjul dii eerste keer 150rdebit mk ma stier my nii my 150r nii dn mk jul my premuim laag vi 100r nadat x se x soeke wee dii ding nio x mosii fokken vouchers gekoop nii maag j suffer oor onz geld wnt ul neem onse kinders se brod geld naaiers slegte poese j sl nog op jul koppe loopx toor jul self x soek my veld sleg konte

Can you please cancel my contract because I can't even dispute my debit order I don't even know how this voucher is working thank you

I need to cancel this contract is useless to me because i can't even use their voucher

It's true they are fraud, I want to cancel but I cannot find them when I call, I already send a email but still they deducted my money from my bank account I want my money back

i'm little bit concerned about amazing voucher the way they treat their customers badly I am the victim even right now, they say I must pay the money although I didn't used the vouchers I haven't join yet I've asked them why should I do that although I didn't use the vouchers, they've sent the vouchers for me after I've said I want to cancel it, it's a long story

Hi I'm Thantaswa I want amazing voucher to bring back my money I received membership number and password with sms nothing bt end of the month they buzy deduct my money to my bank plz cancel I'm working hard for my kids my name is Thantaswa Mandoyi my ID n [protected] my number is [protected] Thank you

I am going to phone Wendy Knowler and put this up on Hello Peter.

I am going to phone Wendy knowler and put this up on hello peter because you people are scam artists and your website is nonsense.

We have to get together and protest at their kid schools. Also at their wives hairdressers and also have a camera ready when they visit their girlfriends or prostitutes.
Go to ; stopamazingvouchersnow@gmail.com

Omw! I am not alone! I have cancelled my subsscription more than once but they are still deducting money from my account. I too am a single mother and I can use that money for my child.

I feel that you people are just scamming poor people who fall for your jokes and I will make sure this goes to the news papers. this has been going on for far too long. either you sort this problem or I will make sure we are refunded. I have been paying for more than 2 years and I only used this crap once! sort this # out!

Once people make lots of money (directors of Amazing vouchers) their values and morals go out the window and for sure they will not let the goose that lay the golden egg go.
You have to go to the bank every month and get your payment reversed which costs R30 at ABSA. We have to get the directors personally and I suggest all the clients get together and throw doggy poo at their kids once a week.

can you belive them i just phond again to cancell and now they wnat to offer me a free holidaty for the mont that i payed and dit not use

I two had fallen into this trap I was told they will deliver a kit to me with all my vouchers and stuff witch never happened and now 12 months later im still paying r195.00
For something im not using and I tried to phone to cancel but nothing happens

Hi,

I've got a simmilar promblem i've trid to cancel with amazing vouchers only to be told you have to give a 3 months time cancelation period . ive only joined a week ago meaning i must now pay for something i dont have nor want.

The lady just said either pay r585 once off cancellation or wait three months.
please help !

Ilsa

Dear Carina,

If you have problems printing your vouchers, please contact our Customer Service Department on [protected] and we will gladly assist you.

Amazing Vouchers is a lifestyle membership, offering incentives at a nominal monthly fee and we pride ourselves in the great product, both members and partners benefit from. We have thousands of happy members, who redeem vouchers daily and many testimonials containing positive feedback.

We only enter individuals into the membership program who want the product, give consent for us to debit their account with the membership fee, and agree to the membership terms. If you are a member, you would have been taken through this process, which is 100% compliant with the Consumer Protection Act and the laws governing our industry. All information is available on our website www.amazingvouchers.com.

You have access to over 10, 000 vouchers of free offerings, countrywide, supplied by over 6, 700 partners, and may choose any 30 of these free offerings every month (as well as all discount and added valued offerings on our website). Members subscribed to the Amazing Vacations product, receive 30 vouchers of freebies every month and are eligible for holiday accommodation with their family worth R10, 000 at the anniversary of their membership, redeemable at any Amazing Apartment of their choice, countrywide. (www.amazingvacations.co.za).

Please get in touch with us, so we may assist you.

Regards,
Angela Marr - Client Services Manager

I am also a member of this scam & have tried to cancel my contract as well. You are right, this is definately a scam!

This is definately a scam!

Amazing voucers is a waste of money and they have still not cancelled mine even though they have been trying to take from my account for over 2 years. I have never used any vouchers.

Well to start off with, my contracts finished and they still deducted 2 months after the last money was deducted!
Now i have requested the money to be paid back into my sccount, but it has been more than a month and they cant give me a date when it will be paid back ...

Theyre sore losers, nothing but weeklings, crying cause you dont want to give them any satisfaction anymore!

HI AAN WIE OOK AL
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BAIE DANKIE TRACEY (JOHANNA BOSHOFF)

I've been trying to cancel mine since August 2009. But they keep on taking my money. I haven't even used a voucher. yes i printed one, becuase you have to to be able to get the contact details of the company. but when i phoned to make the appointment, The number did not exist. So after more than a year they have been deducting R195, R295 and this morning R305 from my account every month, sometimes even twice a month.

And when you complain about it they have all kinds of excuses!

STOP TAKING MY MONEY TOO!

Need to cancel my contract

The consultant phone me numerous times to sell these amazing vouchers to me I thought it was good idea she said that I will get my login details within 2days it is 6days later no login details I phone them to cancel the consultant say he is not working in cancellation department he will forward my request and someone will phone me up to now no one phone me how do I go about to cancel this ### please

I TO HAVE GONE THROUGH THIS WITH THEM I DONT KNOW WHAT TO DO ANYMORE.IF ANYONE CAN HELP PLEASE INFORM ME ASWELL.FED UP!

MY NAME IS PALESA RATLHOGO A V HAS BEEN DEDUCTING MY MONEY SINCE LAST YEAR, I HAVENT USED ANY OF THEIR VOUCHERS BECAUSE I COULDT ACCESS THEM WANT TO STOP

My name is Amanda Xuza

I subsrcibed to Amazing Vouchers last year. The consultent pitched a wrong idea about the product and it's not fair because i feel like i was tricked into this. I would like to unsubscribe because i cannot afford this and i have never even used those vouchers nor even know what my account number is. So i really don't understand how you could deduct money from me when i have never even used your vouchers.

I need this cancelled before i take further steps.

Kind regards
Amanda

what u should do is cancel the debit order from your bank
I had the same problem..I want everyone to know that this AV is a scam
and its a nightmare to cancel the contract
dont be fool by the friendly consaltant..that is all gone when u phone to cancel
they dont inform u about the 3 or 12month cancellation fee
you will only be inform once you cancel

Hi,

I am not worried - I am fed-up. I have also tried getting rid of them without any success.

Reading through these comments, I was thinking maybe there is one way out of this: If you ever stumble upon those "partners" that are not partnering anymore and refuse to provide the advertised service, I would take their details, ask for a response in writing, and take legal action against A V.

My reasoning being that it clearly amounts to fraud - they as an advertising facility should ensure the validity of their offers at all times. So, if a "partner" cancels their association with A V, then A V should retract all the "partner"s vouchers on their website.

hi GUYS PLEASE ADVICE ON WHAT TO DO WITH THE AMAZING VOUCHERS PEOPLE. SHOULD I JUST CHANGE ACCOUNT NUMBERS?

TO ANNIE

Hi i am also in the same situation and i dnt know what to do. you said you have changed your account number, does it work and wont they list you with the creditors if you dnt pay up?

To Annie and Sohna...Ive just joined AV today after receiving a call from a consultant. At first I was very hesitant to give my personal banking details but they assured me its a great deal and everything was legitimate. But after reading all the complaints and horror stories from everyone I am starting to get really scared as I do not have R195 to WASTE every month since I am working on contract. I was also told that I can cancel at any time no problem but now I am not to sure. Annie if I close my acoount and open a different one will that stop them from deducting any money? That was what I was going to do if I reaslised this is just a scam. Please advise me urgently. Thank You

Worried V.J.M

I cant even use my voucher but they keep deducting money from my account

I am a member at amazing vouchers when they wanted me to join the agent called me 10 times almost everyday. I agreed to join then I went through some financial problem i called the company to cancel and the are telling about the cancelliation fee which i was not told about it. The lady who was helping me said it was read to me in the term and condition, which when i remember when they read the term and condition the guy was reading so fast that I could not hear him he even said i should not worry about it i will receive a contract and if i need my recording i can just request it if i need them. I ask for the recording they dont wanna give me. Im forced to pay R600 cancelliation fee which i have never used any of their vouches and i was never told about it. Its been 2 months trying to cancell my memebership and everytime when i call the agent that helps me is always suprise when i say i have been trying to cancell my membership and which they never updated their system.

Hi I'm Thantaswa amazing voucher their promisses did n't comes true but keep on deducting my money I tried to call them &email them bt still keep on take my money I'm afraid even now they gonna deduct they did n't wait plz help me

Hi,

In 2009 i joined a company called amazing vouchers, they made alot of promises and offering discounts on beauty and traveling .After two months i realised this was a scam, cause they offer vouchers for places that are far from you and at ridiculous items. Ive been trying to get them to cancell but everytiome i call them they avoid the request and end up advertising their products and finishing my airtime, ive tried to cancell their debit order at the bank, but it keeps coming back. Can u please help!

Let me begin by saying that this is a (1) man show, and we all know what that means "nothing will ever be resolved"! After searching the web for more information on Pulsd, the only customer service rep (Mareza) is also the CEO and founder of this sham; meanwhile (5) team members are listed on their website. After expressing my concerns about my voucher her response was nothing but snippy, vague & unpleasant but not before I gave her a piece of my mind: needless to say I received my refund

Me: I am requesting a refund on my voucher, apparently every time i went to this place they were packed and was not taking reservations, at this time this is becoming way to difficult to redeem this voucher. I am requesting a refund immediately back to my credit card
thank you
Jane Doe

Pulsd: Hi Jane Doe, Thanks for the note. This voucher expired over a month ago. You purchased it 5 months ago. We've sold 1, 000s of vouchers to S*#@%$& and not once experienced someone having difficulty in booking.
If you would like to use the voucher, we may be able to extend it as a one time courtesy but can't refund you.
Mareza

Me: Hi MAreza, I dont appreciate being questioned about a voucher I purchased from your company when I tried to utilize it. I cannot speak for your other customers I can only speak on my own behalf about my experience. If you feel like your giving me a courtesy by extending a voucher I was unable to redeem then the only conclusion I can see is I will no longer purchase from your website & will not recommend anyone else to do so as well. I am really disappointed in the way your company treats your customers

Pulsd: Hi Jane Doe, Thanks for the note. There are many other resources you can use and I encourage you to do so. 1, 000s vouchers sold, zero complaints - plus, don't forget, you contacted us nearly 2 MONTHS after the voucher expired.
Mareza

Me: Mareza, I would appreciate a supervisor to contact me in reference to your customer service skills along with the way you tried to resolve my issue as a customer. If i do not hear from anyone I will have no choice but top contact your corporate office, my credit card company as well as BBB. Please confirm your corporate office's contact info listed below:

Pulsd: Jane Doe, I don't want to deal with you. You are a dishonest person who contacts me 2 MONTHS after a voucher expires with lies.
I PayPal'd you the $29. Now, just go away. Don't use our website again.
Mareza

Me: Mareza, After looking up your company it seems like you are the only employee, CEO and founder, besides the Team you have listed on your website. If that's the case, then most likely that means my issue would not be addressed accordingly and resolved. Can you please confirm your contact info so I know where to direct my complaint. After thoroughly searching I see you have several addresses listed in different parts on the US, Brooklyn, NY, New York, NY, Palo Alto, California and Washington. I wanted to handle this matter in a more amicable way but it does not seem like i have much of a choice. Understand, I will not pay for something I did not receive or utilize. To render payment is to receive of service or merchandise, I did not receive either.

Pulsd: Jane Doe, Nothing about you is amicable. You are a disaster. We're a team of 5 and do millions in revenue - which more than covers people like you (the 1 in 1, 000s) who choose to rip us off.
Enjoy the karma and one final - goodbye
Mareza

Me: Mareza, Excuse me, who do you think you are? You definitely have authority issues maybe that's why your, your only employee. As for dishonest, the only person guilty of dishonesty here is you and your one man show website. You should go find a honest living and stop stealing from the customers that are putting food on your table; or maybe you should sharpen up on your customer service skills or hire someone more qualified. Your unprofessional ism and tardiness only describes your character and the "company" I'm dealing with. You don't have to worry about me or anyone in relations with me ever purchasing from you or the 1 man show front your running. You are a prime example of a FAILING BUSINESS! Good luck & god bless
Jane Doe ;)

I agree, they did the same thing to me. They are asking for a proof that I'm no longer working, why should I show a proof when they registered me they didn't ask for it?

Please, help people to cancel they contract if they are not happy with our service. I am one of them i report my problem long be to cancel my membership but nothing their did nothing. thats why people said you are robbing them. please stop taking money from my account. if people are not following the proccured to cancel they membership, its good to tell them how to do it. not just eat for people.
the bible said knock and it will be open for you. if some-one want money must work for it.

I joined only last week thinking that this would be the best for my tight budget. But reading all these posts, I am cancelling it now! Thank you for opening my eyes. This means a lot. I am changing my banking details and will make sure they get nothing from me.

It's now 2011 and the bloodsuckers are still at it. Maybe their votes are more powerful because the state has done nothing about them. Will check with the police and an attorney.

Hi

Is there any one who can be able to assist as I have the same experience with these criminals, they just dont stop to deduct money even id you sent email and your contract is a year as mine expired long ago but still they deduct . Somebody Please Help! We need to stand up together and invite Deborah Fraze Special assignment @etv to expose these crooks.

you know what I just received a call as well and I was so convinced I was going to give her my banking details because i asked her to call back in a while, as my instinct just told me to check them out first. so thanx alot to everyone for letting the rest of us out there know. You guys should really do something about amazing vouchers, they cannot scam people out of their money and dont deliver waht they promised, they should be exposed, and they cannot refuse to terminate their poor service, a good company keeps the consumer happy. Something must be done to stop more people from becoming victims

An agent of amazing vouchers has been calling me and telling me to join amazing vouchers, i was about to give them my banking detail sotha R195 can be deducted. Thank God i decided to check whether amazing vouchers is not a scam. I NEARLY BECAME ONE OF THEIR VICTIM.

I also have the same problem. If you get out of this contract please let me know how. I am in a flat spin. I was under the understanding that I could terminate the contract any time! Now when I try to end this contract they tell me that I cant.

I have the same problem with this and I must say it is the biggest rip-off ever, Good Luck Nadia and please let us know if you manage to get out of this, two years is long time to be paying R195 for nothing

X is jammer mar x sien nie meer kans vr die dinge vn julle nie x ht nog nie eers vn julle diens gebruik gemak nie want x ht nog niks vouchers ontvang nie

Please help me cancel my contract because I am paying for a service that I am not using, thank you

I joined amazing vouchers and the agreement was that they will deduct R150 from my account, to my surprise R220 was deducted from my account when I never even made use of their so called vouchers..And please give me my money back...I didn't even get a SMS or an E-mail nothing..

I wanna cancell my account on you guy coz i dont have the sim card and the voucher even ..and you keep deducting money wheres i do t even use your airtyme.please councelle my account im not interested. Thank you

They refuse to cancel the subscription and fraudulently debiting my account now there are failed debitr order bank fee on my account everyday for the unauthorized debit and they refuse to refund for the bank charges its been happening for 2 years and they refuse to remove it

I have been pro Amazing Vouchers after reading all the bad things said about them I thought it was going to be impossible to cancel but they were very freindly and helpful speak to Michelle she assisted me. Goodluck.