Amaroso Boutique’s earns a 1.0-star rating from 3 reviews and 0 complaints, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Horrible service, poor sizing guides
Horrible service. Purchased a few dresses and had to return a few as they did not fit me. Advised I would have to pay $8.95 shipping label for them to be returned as they did not fit me. I advised that their size chart on their website is incorrect and therefore would need like a store credit or refund. They are uncooperatively advising that I will have to pay $8.95 for a return of faulty items, otherwise they will discard my items after 30 days. I advised and showed them consumer laws and they still, don’t care.
Don’t do this to yourself! Go elsewhere.
Recommendation: Do not do this to yourself.
Horrible store, even worse return policy.
I'm usually a size 12, I looked at their size chart. And went with a 12. Purchased 3 dresses. They were all different sizes, nothing fit properly. I told customer service and their excuse was because they are from different supply stores they can't guarantee that the sizes are the same as their chart provided. They refused to take back 2 as they were 50% or more off sale and only was goinf to give store credit for 1 dress which i dont want. They are trying to force me to keep dresses that dont fit.
I have taken this further to a lodged a dispute with fair trading as they are breaching ACCC guidelines.
Recommendation: Do not purchase from this store u less you are the same size and shape as the model they use and give description for.
Crap and even worse customer service
I ordered a dress off amaroso for Melbourne cup, when it arrived I was utterly disappointed. It was shein quality and just didn’t look anything at all like the pictures on the website. When I kindly asked for a refund Samantha an employee just sent a gift card. I didn’t want to make a fuss so I placed another order, another dress arrived that was again poor quality and nothing like the photos online. I have now asked 4 times for a refund and am getting no responses. DO NOT ORDER FROM THEM.
They claim to be all about customer service but I’m $140 out of pocket that’s including the postage I’ve had to pay
Is Amaroso Boutique Legit?
Amaroso Boutique earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Amaroso.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Amaroso.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
-
Amaroso Boutique Contacts
-
Amaroso Boutique emailscontact@amaroso.com.au99%Confidence score: 99%Support
-
Amaroso Boutique social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!