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4.3 166 Reviews
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AlumniClass.com complaints 32

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7:34 am EST
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AlumniClass.com pending charge

I found a charge to my debit card for $30.00 that I did not authorize! I cancelled that charge and now have applied for a new card. This is a fraud... The charge was applied to my card on 29 january 2018. I have no idea how you even got my card number! Fraud fraud fraud I do not know who you are, delete me from any information you have about me!

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2:23 pm EST
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AlumniClass.com wrong state on order

Ordered polo shirt and cap for a friend of mine. Order reference #KVGXKQ. i When placing the order I put the wrong state.
The destination state is Maryland. Please change the state from Forida to Maryland and advise. I have called the [protected] several times and alwaus got a voice mail message. I know this site is for compliants, but did not have an alternaative. Thanks.

Ronald Covington
[protected]@aol.com

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1:05 pm EDT
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AlumniClass.com service

My bank account statement for September 2017 shows an auto-pay deduction for Alumni class.com on 21 Sept17. I never authorized or gave permission for this payment. As a matter of fact, this was suppose to be a free site. I would like my money back. The site lists a number: [protected] and a contact of Sylvia. Just a recorded message but never a call back.

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11:51 am EDT

AlumniClass.com double charges to my checking account in same day

Two $20.00 charges for one account in same day, Sept 23, 2017
Refund my $20.00 to my checking account. Your company has hounded me to renew my membership. This is the way you reward me for my renewal is a double charge. I think that might be illegal. Makes me wonder if I really want to belong to this group.
My membership name is Maudene Bledsoe (maiden name).

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5:50 pm EDT

AlumniClass.com fraud & unauthorized charge

I contacted this web-site in Spring 2016, looking for information on my 50th High School reunion. They provided no information at all regarding my request. I ended up missing my reunion which I found out was held in August of 2016. NOW, I just received a $20. charge on my credit card for a Membership renewal fee which I did not authorize. I called the number listed and was referred to "[protected]@alumniclass.com which I cannot access online. FRAUD - shut this down!

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7:22 am EST
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AlumniClass.com unauthorized credit card charges

November 28, 2016
Unauthorized charge to my credit card when I specifically informed this company over the years that I am not a member. Every year I have to inform them to expunge my charge from the account. Here we go again, another $20 charge.
What will it take to remove this annual nuisance $20 charge?
Please refund the $20 that was charged to my credit card account

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10:50 am EST

AlumniClass.com they keep charging me money, 1/15/16,$20 and I only meant to pay once, last year.

I tried joining them last year to get info on an upcoming reunion at a HS where I was going to a reunion. They charged me $20 at that time (last year) and didn't tell me anything useful, just kept advertising merchandise. I don't want to give them any more money, but they charged me again this year.

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MRSharp
, US
Feb 22, 2016 10:45 am EST

Just experienced save issue, but over 3-month period. Most likely will not get $7.50 3-month charge back. BUT I cancelled my debit card, so they will NOT be able to access/withdraw that again. Luckily for me there were no other expected acct withdrawals, just AlumniClass. If you have other creditors, it will be more inconvenient for you. Good luck.

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R
3:39 pm EDT

AlumniClass.com high school alumni service provider

My husband enrolled and paid a fee in October 2014 to get in contact with other classmates. The service was not much help to him, because not many classmates were enrolled.
Before the year was up, early September 2015, our bank account was charged $20 for another year of membership.
He tried to reset his password, to get into the site to cancel his membership, but the site did not recognize the e-mail that was the email he registered with. We had an email they sent to confirm his membership. Crazy, unprofessional, site. Do not use this service.

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6:25 pm EDT
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AlumniClass.com clever scam

This company emails you pretending to be from the alumni group at your school. The email will have your alumni association name in the FROM field, will have your school colors and even your school mascot. They will offer you a great deal - for a limited time a lifetime membership for $20. The moment I entered my payment info another page comes up and I see a tiny disclaimer that they are not affiliated with any school or alumni group. SERIOUSLY? I cancelled my membership immediately - it lasted all of 5 minutes, if that. I requested a refund and was told they do not give refunds for any reason. Tried to dispute with CC company but that cute little disclaimer is their out. Beware of this one. I'm only out $20 but it burns me that it went to these crooks. They use two different addresses. The second one is 125 S. Cowley, Spokane, WA 99202.

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RJW1776
, US
Aug 21, 2020 1:15 pm EDT
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After submitting a credit card payment and getting access, I realized that this site is of no use and is a come-on. I immediately submitted a message asking for cancellation or refund the of the payment of $75 for "lifetime membership". Sylvia sent an email response that the payment is non-refundable and referenced Terms of Use. This position is unacceptable and does not value customer satisfaction, which indicates this site is more fraudulent than an honest business. It has no affiliation with a school and adds no value versus available alumni pages on facebook and linkedin. Recommend the attorney general look into the company's business practices.

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hGm666
, US
Jun 15, 2018 1:48 pm EDT
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same for me - $75 out.
hoping my credit card company comes through

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BVFD Auxiliary
, US
Jun 09, 2017 12:49 pm EDT

I suffered the same only I was sucked in for the $50 membership and didn't see disclaimer until after I paid. I immediately canceled the account and requested a refund. As with you my request was promptly denied. TOTAL SCAM!

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4:00 pm EDT
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I searched their free site and clicked on yearbooks and found that they required a paid membership. I paid the $10 and then found that nothing was entered for anything I selected. I e-mailed the company twice for a refund and was told it was non-refundable and that the alumni are responsible for putting the information on the site. Ok, great, shouldn't it...

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1:15 pm EST
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There is no content on their site for the I selected and you cannot see this until you have paid the nominal fee of $10. After asking politely for a refund, I was refused and went on to do a bit more research only to find out that many others have the same complaint. IT IS A SCAM!! Don't sign up for this!

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6:16 pm EDT

AlumniClass.com paid for nothing.

I was looking for former classmates and found AlumniClass.com. They don't allow you to see anything before paying a one time fee of $10. I paid the $10 and there were only 3 people from my class on the site. THREE. I tried to get a refund, but according to their "terms of use" they absolve themselves from everything and do not make refunds. This place is a scam. They responded to my complaint in a timely manner (via email), but they hide behind their "terms of use" to justify not doing what is right. Buyer beware is an understatement when talking about these scammers.

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Marlacahill
, US
Nov 12, 2018 6:51 am EST

They sent me an email saying the were associated with Western High Alumni which I later found out they were not. I would like the $15 taken off my charge card. I have spoken to my actual alumni organization are this other is in no way affiliated with them.

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Pat Cahow
, US
Oct 03, 2018 6:05 am EDT

I paid for a Lifetime Menbership on June 20, 2018 and it am trying to see some other classmates listed but the names are blurred. So I can not see them -this takes me to another window asking me if I want to pay for a membership .

Pat
transaction ID qaq721b3
Wed, June 20, 2018
Kennewick HS Alumni

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SandraParker
, US
Sep 01, 2018 6:55 am EDT
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Please refund the $40.00 to my credit card. I called my Bank and they said I could keep getting charges to my card without my authorization. This is sad. I really couldn't afford to do this and am 75 years old.

About AlumniClass.com

AlumniClass.com is an online platform designed to serve as a hub for high school alumni seeking to reconnect with their classmates and keep informed about upcoming reunions and school-related activities. The website caters to alumni from schools across the United States, providing a space where former students can find and communicate with peers from their graduating class.

The services offered by AlumniClass.com include the creation of personalized alumni profiles, access to a directory of past classmates, and the ability to post and share announcements about events such as class reunions, school gatherings, and alumni games. Users can also purchase memorabilia through the site, including yearbooks and merchandise that celebrates their school spirit.

In addition to these features, AlumniClass.com allows users to share photos, memories, and updates about their lives post-graduation. The platform aims to facilitate a sense of community and nostalgia among users, offering a digital space for reminiscing about shared experiences from their high school years.

The website operates on a membership model, with options for both free and paid subscriptions. Paid memberships typically offer additional functionalities and benefits, such as ad-free browsing and enhanced communication features.

AlumniClass.com is intended for individual alumni, reunion organizers, and anyone interested in maintaining connections with their high school community. It provides a centralized location for alumni engagement and aims to simplify the process of organizing and attending reunion events.

AlumniClass.com Customer Reviews Overview

AlumniClass.com is an online platform designed to reconnect alumni from high schools across the United States. It offers a space for former classmates to find each other, share memories, and keep updated on reunions and alumni events. The service provides tools for alumni to create personal profiles, post yearbook photos, and exchange messages. Additionally, the website facilitates the purchase of school merchandise and allows for the planning and promotion of class reunions. It aims to serve as a comprehensive hub for high school alumni networking and event organization.
How to file a complaint about AlumniClass.com?

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1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have experienced with AlumniClass.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with AlumniClass.com. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from AlumniClass.com.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint against AlumniClass.com on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Follow these steps carefully to effectively file a complaint against AlumniClass.com on ComplaintsBoard.com.

Overview of AlumniClass.com complaint handling

AlumniClass.com reviews first appeared on Complaints Board on Oct 27, 2008. The latest review Reconnect with Your High School Memories was posted on Mar 7, 2024. The latest complaint online alumnus website scam was resolved on Aug 13, 2009. AlumniClass.com has an average consumer rating of 1 stars from 166 reviews. AlumniClass.com has resolved 2 complaints.
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  1. AlumniClass.com contacts

  2. AlumniClass.com phone numbers
    +1 (509) 340-2505
    +1 (509) 340-2505
    Click up if you have successfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number 0 0 users reported that they have successfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number Click up if you have UNsuccessfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number 0 0 users reported that they have UNsuccessfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number
    +1 (509) 413-1753
    +1 (509) 413-1753
    Click up if you have successfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number 0 0 users reported that they have successfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number Click up if you have UNsuccessfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number 0 0 users reported that they have UNsuccessfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number
  3. AlumniClass.com emails
  4. AlumniClass.com headquarters
    10019 E Knox Ave., Spokane Valley, Washington, 99206, United States
  5. AlumniClass.com social media
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