AlumniClass.com’s earns a 1.2-star rating from 0 reviews and 32 complaints, showing that the majority of class reunion organizers and attendees are dissatisfied with networking and reconnecting experience.
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pending charge
I found a charge to my debit card for $30.00 that I did not authorize! I cancelled that charge and now have applied for a new card. This is a fraud... The charge was applied to my card on 29 january 2018. I have no idea how you even got my card number! Fraud fraud fraud I do not know who you are, delete me from any information you have about me!
wrong state on order
Ordered polo shirt and cap for a friend of mine. Order reference #KVGXKQ. i When placing the order I put the wrong state.
The destination state is Maryland. Please change the state from Forida to Maryland and advise. I have called the [protected] several times and alwaus got a voice mail message. I know this site is for compliants, but did not have an alternaative. Thanks.
Ronald Covington
[protected]@aol.com
service
My bank account statement for September 2017 shows an auto-pay deduction for Alumni class.com on 21 Sept17. I never authorized or gave permission for this payment. As a matter of fact, this was suppose to be a free site. I would like my money back. The site lists a number: [protected] and a contact of Sylvia. Just a recorded message but never a call back.
double charges to my checking account in same day
Two $20.00 charges for one account in same day, Sept 23, 2017
Refund my $20.00 to my checking account. Your company has hounded me to renew my membership. This is the way you reward me for my renewal is a double charge. I think that might be illegal. Makes me wonder if I really want to belong to this group.
My membership name is Maudene Bledsoe (maiden name).
fraud & unauthorized charge
I contacted this web-site in Spring 2016, looking for information on my 50th High School reunion. They provided no information at all regarding my request. I ended up missing my reunion which I found out was held in August of 2016. NOW, I just received a $20. charge on my credit card for a Membership renewal fee which I did not authorize. I called the number listed and was referred to "[protected]@alumniclass.com which I cannot access online. FRAUD - shut this down!
unauthorized credit card charges
November 28, 2016
Unauthorized charge to my credit card when I specifically informed this company over the years that I am not a member. Every year I have to inform them to expunge my charge from the account. Here we go again, another $20 charge.
What will it take to remove this annual nuisance $20 charge?
Please refund the $20 that was charged to my credit card account
they keep charging me money, 1/15/16,$20 and I only meant to pay once, last year.
I tried joining them last year to get info on an upcoming reunion at a HS where I was going to a reunion. They charged me $20 at that time (last year) and didn't tell me anything useful, just kept advertising merchandise. I don't want to give them any more money, but they charged me again this year.
Just experienced save issue, but over 3-month period. Most likely will not get $7.50 3-month charge back. BUT I cancelled my debit card, so they will NOT be able to access/withdraw that again. Luckily for me there were no other expected acct withdrawals, just AlumniClass. If you have other creditors, it will be more inconvenient for you. Good luck.
high school alumni service provider
My husband enrolled and paid a fee in October 2014 to get in contact with other classmates. The service was not much help to him, because not many classmates were enrolled.
Before the year was up, early September 2015, our bank account was charged $20 for another year of membership.
He tried to reset his password, to get into the site to cancel his membership, but the site did not recognize the e-mail that was the email he registered with. We had an email they sent to confirm his membership. Crazy, unprofessional, site. Do not use this service.
clever scam
This company emails you pretending to be from the alumni group at your school. The email will have your alumni association name in the FROM field, will have your school colors and even your school mascot. They will offer you a great deal - for a limited time a lifetime membership for $20. The moment I entered my payment info another page comes up and I see a tiny disclaimer that they are not affiliated with any school or alumni group. SERIOUSLY? I cancelled my membership immediately - it lasted all of 5 minutes, if that. I requested a refund and was told they do not give refunds for any reason. Tried to dispute with CC company but that cute little disclaimer is their out. Beware of this one. I'm only out $20 but it burns me that it went to these crooks. They use two different addresses. The second one is 125 S. Cowley, Spokane, WA 99202.
After submitting a credit card payment and getting access, I realized that this site is of no use and is a come-on. I immediately submitted a message asking for cancellation or refund the of the payment of $75 for "lifetime membership". Sylvia sent an email response that the payment is non-refundable and referenced Terms of Use. This position is unacceptable and does not value customer satisfaction, which indicates this site is more fraudulent than an honest business. It has no affiliation with a school and adds no value versus available alumni pages on facebook and linkedin. Recommend the attorney general look into the company's business practices.
same for me - $75 out.
hoping my credit card company comes through
I suffered the same only I was sucked in for the $50 membership and didn't see disclaimer until after I paid. I immediately canceled the account and requested a refund. As with you my request was promptly denied. TOTAL SCAM!
online alumnus website scam
I searched their free site and clicked on yearbooks and found that they required a paid membership. I paid the $10 and then found that nothing was entered for anything I selected. I e-mailed the company twice for a refund and was told it was non-refundable and that the alumni are responsible for putting the information on the site. Ok, great, shouldn't it have said that up front, and not in tiny terms of agreement language? Couple of days later I complained through my credit card company and while they asked me questions I went to the alumni site so I could give complete answers. Surprise... Now, before you pay, you see a big banner that says that the info you're seeking may not be there. Great, that's what should have been there all along so I guess us unhappy members did some good... BUT they still didn't refund my money and when I went to their site and tried to post my complaint on their wall they removed my subscription so I can't access them at all... and guess what... Yep, you got it -- they STILL kept my 10 bucks. Pretty shabby guys... I'd stay away from these people if I were you.
The complaint has been investigated and resolved to the customer’s satisfaction.
Have been trying to reach you for over a month regarding incorrect displays of reunion announcments which had to be cancelled due to Covid. Today I sent a text message. There should only be ONE announcement for the class of 1968 (New Smyrna Beach Sr. High) now called Better Late Than Never Birthday Bash rescheduled for November 5-7, 2021. It had been originally called 70th Birthday Bash and was scheduled for November 6-8, 2020. It is cancelled due to COVID.
Can you please get this corrected on your website. I have tried and it only results in multiple and incorrect announcements. Conni Vianco
I've been on this site for years and have never paid anything...Never got scammed...
I was scammed too but I called my bank and cancelled the payment. I don't know how they got my debit card number because I didn't apply or sign up for anything! I had to get a new card because my bank considers this a fraud and it is!
I ordered a class mug from them when it did finely come it was not packed right and was broken all to pieces .They will not return my call . It has been paid for.
I never even viewed anything anywhere and they took 20 dollars out of my checking. I will contact my bank.
I do not remember joining this site, but just received a $20.00 charge on my credit card. I called my credit card company and they are removing the charge. I was told by my credit card company to contact the number that showed up along with the charge, [protected] and let them know that I was disputing the charge, which I did. Upon calling the number, I was also told to leave a message for Sylvia@alumniclass.com, I left a message to remove me from their list, that I did not want their service and would not be paying the bill they tried to charge me for. This is a rip-off. Beware of this company as they will scam you!
I joined this alumni sight in February 2015 and was charged$20. In February 2016 I was charged $20 again which I DID NOT approve,
I found on my bank account a $20.00 charge for something I DID NOT order or subscribe to. My bank account showed the following "alumini web site [protected]". When I called that phone number I was told to leave a message for Sylvia, or go on line to Sylvia@aluminiclass.com. with Negitive results. If you are reading this Sylvia please remove my name from your registry, replace the $20.00 you removed from my bank account and don't contact me again.
I have been signed up with Alumni Class for some time. I always got emails about obtaining lifetime memberships, but I ignored them. Recently, however, I decided to give it a go so I can see some yearbook photos from my graduating class. If you are an unpaid member, clicking the yearbook tab will direct you to a screen that says you must pay to see the content (for alumni privacy/safety). After making my payment, which was twenty five dollars thru AMEX, I was sorely disappointed to find there was only one photo copied photo from class of '63. I'm class of 2000. I requested a refund, but i was told no and the fee was a non refundable one I agreed to. I never saw anything stating the fee was non refundable. Every email i received offering special lifetime membership costs NEVER stated the fee is non refundable. I was also told in the reply that before paying there is a warning that yearbook pics are alumni Responsibility. I never saw that notice either. However, I access the site through my phone so I don't see everything the way a desktop would display. I actually made an account in my sisters name so I could see how unpaid views would be seen on the phone. sure enough, there was no warning easily visible stating that the yearbooks may not be as I wanted them to be. I viewed on my laptop and you can see the warning...at the bottom...well below the lifetime/Annual payment option. It took the site several days to respond to my refund request. I'm very upset with this site as well as myself for being taken in by them.
This company is a fraud. They used the name of our official alumni association and stole the logo from our site in order to get money from our alumni
no content
There is no content on their site for the I selected and you cannot see this until you have paid the nominal fee of $10.
After asking politely for a refund, I was refused and went on to do a bit more research only to find out that many others have the same complaint. IT IS A SCAM!
Don't sign up for this!
The complaint has been investigated and resolved to the customer’s satisfaction.
This organization has billed my checking account twice for $20 each and 2/23/22 and 2/24/23. Upon researching this, they claim I agreed to an annual billing from my high school alumni site. I went to their web site as they suggested and could not find my high school in their search engine. Scam!
8/22/22 - I was searching for information on my classmates, prior to our class reunion and found this site. No information is available until you create a profile and submit payment. I selected the lifetime membership, for $50. Then, when I got logged in, there was very little information on my classmates,
September 2022 - Recommend that you stay away from this SCAM. They want you to believe they will connect you with the majority of your classmates, but that is not the case. For me,
September 2022 - Gave them 1 Star, because 0 wasn't an option. Recommend that you stay away from this SCAM, they will get your money and you will get NOTHING. They want you to believe they will connect you with the majority of your classmates, but that is not the case. For me,
An unauthorized membership was taken from my account on 9/16/22. Screenshot below of reference number.
not a complaint.I ordered some hats over the last few years and now i cant find them.last order was September 2 2018.order # 6SJF5Y. I woud really like to order another.Hoping you can help me out Hat said Glens Falls Alumni 1976
northwayplaza@yahoo.com
thanks!
nlowry2483@sbcglobal.net
phone number : [protected]
If I do not hear from you I will be contacting the credit card company you are charging (my account).
What more information do you need?
Amex charged $20. need to get a refund.
did not know we signed up for this scam but want it back and it should be stopped. for everyone.
Billed on 8/21/16
my ex-girlfreind summitted my profile on alumniclass.com with out my consent.I need your assistance to delete my profile.
paid for nothing.
I was looking for former classmates and found AlumniClass.com. They don't allow you to see anything before paying a one time fee of $10. I paid the $10 and there were only 3 people from my class on the site. THREE. I tried to get a refund, but according to their "terms of use" they absolve themselves from everything and do not make refunds. This place is a scam. They responded to my complaint in a timely manner (via email), but they hide behind their "terms of use" to justify not doing what is right. Buyer beware is an understatement when talking about these scammers.
They sent me an email saying the were associated with Western High Alumni which I later found out they were not. I would like the $15 taken off my charge card. I have spoken to my actual alumni organization are this other is in no way affiliated with them.
I paid for a Lifetime Menbership on June 20, 2018 and it am trying to see some other classmates listed but the names are blurred. So I can not see them -this takes me to another window asking me if I want to pay for a membership .
Pat
transaction ID qaq721b3
Wed, June 20, 2018
Kennewick HS Alumni
Please refund the $40.00 to my credit card. I called my Bank and they said I could keep getting charges to my card without my authorization. This is sad. I really couldn't afford to do this and am 75 years old.
Overview of AlumniClass.com complaint handling
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AlumniClass.com Contacts
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AlumniClass.com phone numbers+1 (509) 340-2505+1 (509) 340-2505Click up if you have successfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number 0 0 users reported that they have successfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number Click down if you have unsuccessfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number 0 0 users reported that they have UNsuccessfully reached AlumniClass.com by calling +1 (509) 340-2505 phone number+1 (509) 413-1753+1 (509) 413-1753Click up if you have successfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number 0 0 users reported that they have successfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number Click down if you have unsuccessfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number 0 0 users reported that they have UNsuccessfully reached AlumniClass.com by calling +1 (509) 413-1753 phone number
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AlumniClass.com emailssupport@alumniclass.com100%Confidence score: 100%Support
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AlumniClass.com address10019 E Knox Ave., Spokane Valley, Washington, 99206, United States
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AlumniClass.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Recent comments about AlumniClass.com company
paid for nothing.




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