ALT Fragrances
Reviews and Complaints

I purchased a fragrance allegedly close to Bacarrat Rouge 540. And didn't get shipment information. Only after reaching out to them I was sent a tracking number which at that point the item was out for delivery. They advertise their fragrances to be in very close competition with designer brands and their product smells like toilet water. Not only that they also advertise free returns "satisfaction guaranteed * and when trying to return an item you don't get your money back. The only options are store credit at discounted price. Customer service stops responding to your emails after you make a purchase. And there is no phone number available. Major red flag. I'm $46 short on a "fragrance" that smells like an old lady with no option for money back. This is a sham!

I placed an order in September and failed to receive a discount I qualified for after entering the code provided for me. I received a shipment the same month and smelled a strong scent upon opening my mailbox. As I expected, two bottles of 5 were leaking and one won't spray. I took some photos and texted a customer service rep immediately. It's Nov 5th and nothing has been done about it. Buyer beware. No number to call and the website return center "cannot" locate my order with the order number provided. It's a scam company.

Yes, I placed an order with you guys and I received received two products that were in good shape, and the other which was the cherry smashed number 12 had not been sealed well, and had seeped into the box and the packaging, including the label that has my order number, which I have pictures of all of this that I would love to share if I can figure out how to do that here. Anyway, I would like to get a replacement bottle.

I purchased 1set that was $99 also a set for 5 for $149 order# ALT868669 I only received 3 bottles of perfume my total I paid was $226.01at this point please return my payment which can be deducted from the 3 bottles that I have received only please return my money cause I've waited for a long time just no to receive I ordered it on 9/8/23 and I got it on 9/17/23 I tried to see if would come the next day and there's nothing just return my payment please and thank you

So, I ordered from ALT Fragrances over three weeks ago, but I still haven't received my package. The tracking number they gave me is fake, it says the package is in Florida, but their service representative told me it was returned to sender. I asked for a refund, but they refused and said they could resend the package. Honestly, I'm not impressed with their customer service. On top of that, I noticed they delete all negative comments on their Instagram page, and that's just not cool. I hope they improve their service in the future.

I was just going about my business shopping for some fragrances at ALT Fragrances (altfragrances.com) when something weird happened. I put a bottle in my cart and was browsing for more options when I got an email thanking me for a second order. What? That was unexpected. And as if that wasn’t enough, they're now asking me to return this mysterious second order for a store credit. I haven't even received anything! What kind of shady stuff is this? I can't stand scammers. This situation really put me off, and I'm sure you'd feel the same way.

I'm just letting you know so you can be cautious if something like this happens to you while shopping on ALT Fragrances. All I want is to get what I paid for and not get duped. It's unfortunate that situations like this happen, especially when all we want is to enjoy some nice fragrances. I'm going to have to get my bank involved if things don't get sorted out soon. I hope that doesn't happen to you or anyone else. Stay safe while shopping!

Product-wise, I have to say that ALT Fragrances (altfragrances.com) fell short of my expectations. The scent I purchased does not even come close to the original fragrance it claims to imitate. If you're looking to buy a cheaper alternative to your favorite scent, I suggest you look elsewhere. I was hopeful that the reviews I read before ordering were just isolated incidents, but unfortunately, my experience only confirms that there is a problem with the quality of their products.

Furthermore, it was disappointing to have non-existent customer service. I tried to reach out to them regarding my order, but no one even bothered to reply. This lack of response felt like I was being ignored, which made my situation even worse. Customer service is crucial to any business, and it's unacceptable for a company not to attend to their consumers' needs and concerns.

My advice for anyone thinking or planning to order from this site is to read the reviews before purchasing. Trust me, this way, you will save yourself from any future frustration and disappointment. Engage in due diligence as prevention is better than cure.

Despite my unpleasant experience, I have learned a valuable lesson. I have to be more cautious and vigilant when it comes to trying out new products and stores online. It is better to stick with reliable stores that have established credibility in the market.

Finally, based on the double charging reviews that I read after making my purchase, I will be contacting my Card Company to avoid losing more money. The overall experience left me regretful for not being more diligent and reminded me that sometimes cheaper is not always the better option.

This company, ALT Fragrances (altfragrances.com), is not impressive at all. First, the scents they offer are a major disappointment. They claim their fragrances are top-notch, but they smell more like a barber shop mixed with an aftershave. Not what I was expecting at all! But that's not the only issue I ran into.

I noticed that they charged me again for another purchase two months later without my consent. Apparently, they enrolled me in an auto-buy-again program without my permission. I am not a fan of subscriptions, especially for something that I didn't love in the first place. When I disputed the charge, I found out that they have no phone support, which is frustrating since I prefer speaking to a person rather than emailing. Their email support is in name only and it is not helpful at all.

Furthermore, their chemical content is bad for my skin. I have had some adverse reactions, and that is not cool! Why do they use these harsh ingredients, anyway? Overall, I regret spending my hard earned money with this company, and I would not recommend them to anyone. In conclusion, do yourself a favor and avoid purchasing anything from ALT Fragrances.

I was a big fan of ALT Fragrances when I first made my purchase. The product smelled amazing and I was thrilled with my order. So much so that I decided to make a second, much larger order. Sadly, I received bad product both times. The scent was either downright rank or barely there at all. Needless to say, it was a huge disappointment.

Imagine how frustrated I was when I found out that any attempts to get a refund were met with a resounding no. The only option available was to exchange the bad product for more of the same, which was definitely not what I was hoping for.

As if that wasn't enough, the customer support team and even the managers seem to have gone completely AWOL. There's no one available to assist me when I have a problem, and there's not even a phone number to call for help.

I'm out $200 and left with a sour taste in my mouth after this experience. It's such a shame, because I had high hopes for ALT Fragrances initially. I wouldn't recommend them to a friend and definitely won't be making any future purchases from this company.

I had a real bad experience with ALT Fragrances. They took my money twice for the same thing and claimed it was my fault. Can you believe it? They said I placed the same order on the same day - like I would do that! And then they told me I had to pay to send things back. That's so unfair. Don't trust them. Oh, and stay away from their promoter program. They don't pay them either. Check out this video on YouTube from one of their promoters. It's a real eye-opener.

Alt Fragrances seemed like the answer to all my prayers when I stumbled upon it through a great ad on Instagram. I've never been a big fan of synthetic perfumes but the idea of someone telling me, "You smell so good!" sounded pretty tempting. Little did I expect to feel nauseous and sick after trying it!

The fragrance gave me terrible jitters and left me feeling weak in the nerves. I couldn't help but wonder if synthetic perfume is poison! It left me regretting my decision to buy it in the first place.

Usually, I stick to essential oils when it comes to fragrances. But marketing can be so persuasive that one can get sucked in easily. Lesson learned - love yourself and stop buying products that harm you!

Overall, I wouldn't recommend Alt Fragrances to anyone. The experience of using it has left me with a bad taste in my mouth. But as they say, to each their own. So if you're still interested in trying it out, proceed with caution!

Stay safe, stay healthy.

XO CG

So I recently grabbed a bottle of fragrance from ALT Fragrances, ya know, just to see what all the fuss was about. And let me tell ya, I was not impressed. I mean, it lasted for all of 10 seconds! What kind of nonsense is that? And to top it off, it didn't even smell like Creed like they promised. I call that straight up marketing bull***. Don't even bother wasting your time with those other reviews and testimonials that rave about this stuff. It's all just a ploy to get you to buy it. Trust me, I fell for it, now I'm here to warn you. This product is pure, absolute garbage. I mean, I bought it so you don't have to. That's how bad it is. And don't even get me started on the quality of the bottles. They're so cheap, it's ridiculous. The whole thing just screams "paid promo scam." Don't let yourself fall for it. Save your money and invest in a real Creed fragrance, that's my advice to you.

Got an email from ALT Fragrances talking about giving free cologne bottle for video review. Happily did a video following their instructions only to get an email saying that they didn't receive it. Repeating the process three times more & even using a third-party site that they recommended, finally the third-party confirmed that they received it. To make sure, copied myself along with the video attached on the second time and sent them a screenshot of the email. Still, no free bottle was given and now thinking it's all BS because it's been a long process for nothing. So unprofessional of them and a waste of time. I wouldn't recommend anyone falling for their offer.

Don't be fooled by the hype on ALT Fragrances' website. After purchasing the Creed Aventus dupe fragrance, I was let down by its cheap and disappointing scent. I wore it to work the next day and to my dismay, a co-worker commented on how bad it smelled. This is the truth of what you're purchasing from ALT. And to top it off, the company only offers store credit with no option for refunds. This is downright deceitful!

Furthermore, I decided to leave a 1 star review on their site but to my surprise, it was taken down shortly after. This just proves how shady and scammy they are. They tricked me and they could easily trick you too.

In conclusion, don't waste your money on ALT Fragrances. It's a shame that a company would go to such lengths to deceive customers. It's important for businesses to be honest and transparent. Unfortunately, this is not the case with ALT Fragrances. Stay away at all costs.