Menu
Write a review
File a complaint
ALT Fragrances

ALT Fragrances review: Merchant does not issue refund to original form of payment

E
Author of the review
3:14 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Trying to return the product (which is terrible); there is no phone number to the company, just an email address. They only give store credit but their product is very poor and so is their customer service. I will not be buying from them again.

They make you check off that you have read the return policy when trying to submit a return but fail to notify you of the return policy at the point of purchase.

They need to be closed down!

Claimed loss: $133

Desired outcome: FULL REFUND TO MY CREDIT CARD

Confidential Information Hidden: This section contains confidential information visible to verified ALT Fragrances representatives only. If you are affiliated with ALT Fragrances, please claim your business to access these details.

0 comments

Add a comment