The complaint has been investigated and
resolved to the customer's satisfactionResolved Allstate Insurance — gap refund
resolved to the customer's satisfaction
We sold our 2006 Harley Davidson motorcycle back in March 2011. The GAP coverage was cancelled at that time. Allstate Insurance is the provider of that GAP insurance according to the Harley shop. The finance Manager "says" she has placed numerous calls into their office and cannot get anyone. She siad she has several cancellations that she cannot get anyone to explain why the refund has not been issued.
Totally unacceptable especially coming from an Insurance company as big as Allstate.