Allscripts’s earns a 4.3-star rating from 10 reviews, showing that the majority of healthcare providers are very satisfied with software solutions.
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Disappointing Experience with Allscripts Healthcare
My experience with Allscripts Healthcare was quite disappointing. The website was difficult to navigate, and the information provided was limited. Customer support was slow to respond, and the overall user experience was subpar. I expected more from a healthcare company in terms of transparency and user-friendliness.
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Pros
- Comprehensive EHR solutions
- Robust data analytics tools
- Wide interoperability options
- Strong focus on patient engagement
- Extensive support and training
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Cons
- Integration complexity with existing systems
- Steep learning curve for new users
- Potential high total cost of ownership
- Limited customization options
Allscripts complaints 1
Beware of the allscripts scam
ALLSCRIPTS LLC located @ 8529 Six Forks Rd, Raleigh, NC 27615 has been sending my company bogas bills since 10/12/11. I am the owner and CEO of Brighter Days Home Health agency and I have never entered or authorized any contract with the aforementioned company. A temporary former employee signed a contract with this company who claimed they would facilitate acquiring /generate referrals for our company (which they have not to date).
Upon receiving the first invoice 1/05/12, I informed ALLSCRIPTS LLC the contract was invalid and will not be honored because the employee who signed the contract was not authorized to do so and they had not rendered any service to Brighterdays Home Health Agency. I requested both verbally and in writing this contract be null and void. I was assured it would be by an agent via telephone. I continue to receive monthly invoices….
I call but only get voice mail. I do not want my company to have a bad credit rating because of this. Can I sue Allscripts LLC? Thanks for any assistance.
This company sucks, they are the worse people they bill me so much without recieving any equipment, they dont answer thier phone !
Is Allscripts legit?
Allscripts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Allscripts. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Allscripts has claimed the domain name for allscripts.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Allscripts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Allscripts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Allscripts have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Allscripts and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Allscripts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Allscripts
Here is a guide on how to file a complaint against Allscripts on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Allscripts in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Allscripts, including key areas of concern, transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents: Attach any relevant supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution you seek.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
This guide will help you effectively file a complaint against Allscripts on ComplaintsBoard.com.
Overview of Allscripts complaint handling
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Allscripts contacts
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Allscripts phone numbers+1 (800) 877-5678+1 (800) 877-5678Click up if you have successfully reached Allscripts by calling +1 (800) 877-5678 phone number 0 0 users reported that they have successfully reached Allscripts by calling +1 (800) 877-5678 phone number Click down if you have UNsuccessfully reached Allscripts by calling +1 (800) 877-5678 phone number 0 0 users reported that they have UNsuccessfully reached Allscripts by calling +1 (800) 877-5678 phone number+1 (312) 506-1217+1 (312) 506-1217Click up if you have successfully reached Allscripts by calling +1 (312) 506-1217 phone number 0 0 users reported that they have successfully reached Allscripts by calling +1 (312) 506-1217 phone number Click down if you have UNsuccessfully reached Allscripts by calling +1 (312) 506-1217 phone number 0 0 users reported that they have UNsuccessfully reached Allscripts by calling +1 (312) 506-1217 phone numberCMO
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Allscripts emailsprivacy@veradigm.com100%Confidence score: 100%wes.hassell@allscripts.com93%Confidence score: 93%
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Allscripts address222 Merchandise Mart Plaza, Suite 2024, Chicago, Illinois, 60654, United States
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Allscripts social media
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