The complaint has been investigated and
resolved to the customer's satisfactionResolved AllPosters.com — Goods not sent/ no correspondence
resolved to the customer's satisfaction
I placed an order with Allposters.com on the 5th of August. There was no notification of the order shipping, and no response was sent to my queries. Since then, I have sent the following emails: "Hi, I wondered why I had not received my Tshirts yet, and then I went to the webpage where it said they had not shipped yet. It said that no shipments were scheduled yet, and so I thought you maybe hadn't processed my payment. But now I check and I seem to have paid twice. Could you please confirm this, and perhaps tell me when it will be shipping?" (29 August) "Hi, I'm still waiting for a reply on this." (1 September) "I am very upset with the lack of response to my customer query."(5 September) "Dear sirs, Unless I receive a report from Allposters, I will have no choice but to file a legal grievance against the company." (8 September)
I have not received a single email from the company, and have found similar disputes catalogued across the internet.