I contacted Alliant Energy about my time of day meter running when it should not be. The customer service rep told me I didn't know how to read the meter. HAHA The meter has a running total of kwh used and it has on peak kwh used. Quite obvious the on peak should not be running off peak. DUH Needless to say, I stopped the time of day service and am here to ask all that use time of day to monitor their meters closely.
The complaint has been investigated and resolved to the customer’s satisfaction.