Alert Protective Services’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with security solutions.
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I cancelled Alert Protective Services in Sept of 2021
I cancelled Alert Protective Services in Sept of 2021. They keep billing me for services. I sent back the past *** to them to confirm that I cancelled their service. I still haven't heard back, but I got another bill today. The solution is easy, just close the account and stop future ***.
I used Alert Protective Services for two decades at my previous residence
I used Alert Protective Services for 20 years at my previous residence. Before relocating in October , I called to cancel the service. I completed the necessary forms and got an email confirming my cancellation was processed, yet I'm still billed quarterly. Each time, I've reached out and been reassured that I owe nothing, but the bills keep coming. I received another one recently and seek a definitive end to this issue. I've consistently settled my accounts on time, with no outstanding charges prior to my move. Can you assist in resolving this?
My alarm system wasn't working right
My alarm system wasn't working right. The manager said a technician had to come and check it, probably a dead battery. The technician couldn't figure it out, so he called another technician nearby. The new guy said it wasn't the battery, but an old system that couldn't be fixed. I could either replace it or keep using it as is. He said no charge since he couldn't fix it. But I still got charged. I called and they said they'd remove it from my bill. Then I got charged again, but they said to ignore it since it was automatic and wouldn't happen again. But it did. I talked to Nora and she said it was taken care of. But it happened again. I spoke to Diane and she said she handled it. Both talked to the office to confirm. Now I got another bill with a late fee. They had our names and apartment wrong at first, but I got that fixed. I don't get why they keep billing me after agreeing I don't owe it, and now they add late fees. The technician said I needed a new "mother board" for around $400. Someone was supposed to call for an appointment and give a price, but no one did. I called and a salesperson said it would be at least $700 (without seeing it), which I can't afford on social security. They said someone would call to discuss, but no one did. I thought someone would come to see what I really needed. No one called. I feel like they're bothering me for money I don't owe.
Is Alert Protective Services Legit?
Alert Protective Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Alert Protective Services. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Alert Protective Services has claimed the domain name for alertprotective.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Alertprotective.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alertprotective.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Alert Protective Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Alert Protective Services complaint handling
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Alert Protective Services Contacts
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Alert Protective Services phone numbers+1 (773) 685-8383+1 (773) 685-8383Click up if you have successfully reached Alert Protective Services by calling +1 (773) 685-8383 phone number 0 0 users reported that they have successfully reached Alert Protective Services by calling +1 (773) 685-8383 phone number Click down if you have unsuccessfully reached Alert Protective Services by calling +1 (773) 685-8383 phone number 0 0 users reported that they have UNsuccessfully reached Alert Protective Services by calling +1 (773) 685-8383 phone number
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Alert Protective Services emailschuck@alertprotective.com99%Confidence score: 99%Executivenownetwork@alertprotective.com97%Confidence score: 97%customerservice@alertprotective.com96%Confidence score: 96%Supportbilling@alertprotective.com95%Confidence score: 95%Financeleads@alertprotective.com73%Confidence score: 73%Marketing
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Alert Protective Services address3833 N Cicero Ave, Chicago, Illinois, 60641-3623, United States
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Alert Protective Services social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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