Menu
AiryDress Customer Service Phone, Email, Contacts

AiryDress
reviews and complaints

AiryDress's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.airydress.com
www.airydress.com

Learn how the rating is calculated

1.4 113 Reviews 103 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AiryDress reviews 113

ComplaintsBoard
J
5:19 am EDT
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Easy Checkout, Surprisingly Fast Shipping, Mixed Sizing, Pretty Clothes, Unclear Return Policy, Good Prices

I gotta say, I had a pretty good experience shopping on AiryDress. Their online store was easy to navigate and the checkout process was a breeze. I was stoked to see that they accepted PayPal as a form of payment, which made things even easier for me.

Now, I gotta admit, I was pleasantly surprised when my clothes arrived three weeks earlier than expected. That was a nice little bonus. However, I did have some issues with the sizing of some of the clothes. I'm usually a size 8 in America, and according to their size chart, I should have been a medium. But some of the clothes were too small, some were too big, and some were just right. It was a bit of a mixed bag.

The clothes themselves were pretty, though. The material was kind of like silk, which was unexpected but not necessarily a bad thing. The designs were printed on the material, which was also unusual but kind of cool. They seemed to be well-made, too. I will say, though, that they require special care when washing and definitely no ironing. I don't want to ruin these babies!

One thing that was a bit unclear to me was their return/exchange policy. I'm not sure how easy it would be to exchange clothes if they don't fit, and I'm not sure if the printed design would affect that process at all. If I do decide to order from them again, I'll definitely need to figure that out beforehand.

All that being said, the prices were pretty darn good. I definitely got some good deals on some cute clothes. Overall, I'd say my experience with AiryDress was a positive one.

Read full review of AiryDress
Hide full review
ComplaintsBoard
J
3:23 am EDT
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Terrible Quality, Poor Customer Service, and Frustrating Return Process

I recently made a purchase from AiryDress and I have to say, I was extremely disappointed with my experience. I ordered four dresses and it took what felt like forever for them to arrive. When they finally did, I was shocked at how terrible they looked. The colors and designs were nothing like what was shown in the photographs and the sizing was completely off. In fact, the dresses were at least four sizes smaller than what I had ordered.

The quality of the dresses was also extremely poor. The workmanship was shoddy and one of the dresses was even unraveling before I had even tried it on. Two of the dresses had pockets that were so asymmetrical that they looked like they were sewn on by a child. One of the pockets was even sewn on all four sides, which made it completely unusable.

When I tried to return the dresses, I was met with an extremely frustrating and unnecessary online process. It felt like I was jumping through hoops just to get my money back. And when I finally did receive a refund, it was in the form of a coupon that could only be used towards my next purchase. Of course, I will never be making another purchase from AiryDress again.

Overall, I would strongly advise against shopping at AiryDress. The clothes may be cheap, but they are cheap for a reason. The quality is terrible and the customer service is even worse. Save yourself the hassle and shop elsewhere.

Read full review of AiryDress
Hide full review
ComplaintsBoard
S
2:00 am EDT
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Affordable, High-Quality Clothing with Excellent Customer Service

AiryDress is a great online shop that I stumbled upon recently. What I love about this shop is that they offer a wide range of clothing lines that are perfect for any season and occasion. They have a variety of styles to choose from, and the colors are just amazing! Not to mention, the prices are very affordable, and you can even find items on sale that are of good quality.

Speaking of quality, the clothes that I ordered from AiryDress are of high quality. They fit me perfectly, and I can tell that they are made from durable materials that will last for a long time. I am really impressed with the quality of their products, and I can say that I got more than what I paid for.

Another thing that I appreciate about AiryDress is their return policy. Unlike other online shops, they have a guaranteed service that allows you to return items if you are not satisfied with them. This is really a great feature, and it gives me peace of mind knowing that I can return an item if it doesn't meet my expectations.

What's even better is that they have a live chat customer service that is always available to assist you with any inquiry that you may have. I was really surprised when I first tried their live chat, as I thought it was just a robot. But then I realized that they have real humans who are willing to extend an effort to attend to the needs of their customers. This is really amazing, and it shows that they value their customers.

Overall, I am really satisfied with my experience with AiryDress. They offer great quality products at affordable prices, and their customer service is top-notch. Thank you, AiryDress, for giving me a good quality product for a cheap price! I am a happy customer, and I will definitely recommend your shop to my friends and family.

Read full review of AiryDress
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Disappointing Dresses and Terrible Customer Service

So, I saw this ad on Facebook for AiryDress and I thought, "Wow, these dresses look amazing and the prices are so low!" I decided to take a chance and order 5 dresses. I used their size chart to make sure I got the right sizes. But when I finally received my order, I was disappointed. Three of the dresses were too tight and none of them looked as pretty as they did online. I was really bummed out.

I checked the invoice and it said that I could return the dresses for free within 14 days since it was my first time ordering from them. But when I tried to return them, the website said that I hadn't made any purchases. I was confused and frustrated. I sent two emails to their customer service but I haven't heard back from them yet. And now the 14 days have passed.

I feel like I've been scammed. I don't think I'll ever order from AiryDress again. I'm going to try to get my money back through PayPal and see if they can help me return the dresses. If that doesn't work, I'll just donate the dresses to a local shelter so someone else can benefit from my mistake.

Overall, I wouldn't recommend AiryDress to anyone. The dresses aren't as pretty as they look online and their customer service is terrible. It's just not worth the risk.

Read full review of AiryDress
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

AiryDress Unprofessional and Disappointing: My Experience with AiryDress

I recently had an experience with AiryDress and I must say, it was not a pleasant one. After complaining about the quality of the garments I received, they finally delivered the items but then expected me to remove my complaint. I found this to be quite unprofessional and it made me question the integrity of the company.

The garments themselves were a disappointment. They were shapeless and disproportionate, despite me ordering the largest sizes advertised. It was clear that the items were not made with care and attention to detail. I was left wondering who sews these garments together because they don't seem to have a clue. Even primary school children could do a better job.

I have no intention of returning the items as it's not worth the hassle. I also won't be ordering anything from AiryDress again. It's a shame because I had high hopes for this company, but they failed to deliver on their promises.

I also noticed that the reviews on their site seem to contradict the experiences of myself and other South Africans who have posted complaints on HelloPeters. It makes me wonder if they write their own good reviews or if people from other countries are willing to accept inferior goods. Either way, it's not a good look for AiryDress.

Overall, I would not recommend AiryDress to anyone looking for quality garments. Save yourself the disappointment and shop elsewhere.

Read full review of AiryDress
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

AiryDress Unhelpful Customer Service and Poor Quality Clothing: My Experience with AiryDress

I recently had an experience with a company called AiryDress (airydress.com) and I must say, it was not a pleasant one. I had ordered a few items of clothing from them and unfortunately, all of them were problematic. To make matters worse, one of the t-shirts was missing from the package.

When I contacted their customer service team, they were unhelpful and uncooperative. They kept asking me to send them pictures of the clothing, even though I had already told them that I had everything ready to ship back to them. I found this to be very frustrating and it seemed like they were just trying to delay the process.

The quality of the clothing was also very poor. The material was see-through and cheap, the sewing was shoddy, and the finishing on the products was terrible. They were nowhere near comparable to the quality of Pink brand items. In fact, they looked more like cheap Halloween costumes that you would find at Walmart.

I requested a return address and shipping details so that I could return the items and get my money back. I also made it clear that it was a return and should be at their cost. However, they continued to ask me for pictures and did not provide me with any helpful information.

I am extremely unhappy with my experience with AiryDress and I will make sure to share my experience on social media. I want to warn others about this company and make sure that no one else has to go through what I did.

Read full review of AiryDress
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Surprisingly Good Quality and Affordable Prices

I recently purchased three items from AiryDress on 12/10/17 and they arrived on 27/10/17, which is a total of 15 days to Australia. I was a bit worried about the fact that the items were coming from China, but I was pleasantly surprised with the quality of the fabric. The fabric is made of polyester, which is similar to jersey fabric, but it drapes better and is of better quality than the cotton jersey we usually get in Australia. Although it may not be the best fabric for hot weather as polyester does not "breathe", I haven't washed it yet, but I doubt it will shrink. (I will wash it in cold water just to be safe).

The color of the items was slightly different from the photos, but that's to be expected. I ordered an XL size, as I believe that if it's too big, it can always be altered. The size was a little big, but the styles I ordered (maxi) have gathered shirts onto a bodice, so I have plenty of fabric in the skirt. The sleeves (long) were quite big, but they can easily be run in or, in my case, cut short. The length was perfect for me, and I'm 5ft. 7in.

Overall, I now have two new maxi dresses and a nice top, and they all cost me $72.62 AUD delivered, which is pretty good considering that if I had purchased them in Sydney, they would have cost me anywhere from $50.00 or more. Well done, AiryDress! I will definitely reorder from them.

However, I do have one suggestion. Maybe a name change for the company could help. AiryDress sounds a bit dodgy, lol.

Read full review of AiryDress
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Terrible Experience with Shipping, Customer Service, and Quality

So, I gotta say, I had a pretty rough experience with AiryDress. I put in an order back in February, and it took almost two whole months for it to arrive. And let me tell you, trying to get in touch with them during that time was like pulling teeth. When they finally did respond, they blamed it on Chinese New Year and said they'd send my stuff out in ten days. But then it was "ten days" again and again, and they kept making excuses about one of the fabrics being slow to come in. I was starting to get pretty fed up, but I decided to stick it out and see what happened.

Well, when my stuff finally did arrive, it was a total disaster. Despite their size guides and the pictures on their website, nothing fit right or looked like it was supposed to. And the fabric was just awful - nothing like what they showed online. So I decided to send everything back and get a refund.

But even that was a hassle. I had to keep following up with them to get them to accept my return request, and then it took forever to get the instructions for sending it back. I finally managed to send everything back last Friday, but now I'm just waiting (again) for my refund.

Honestly, I wouldn't recommend AiryDress to anyone. There are so many other options out there, and this company just isn't worth the trouble. They might exist, but they're definitely not running things in a very efficient way.

Read full review of AiryDress
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

AiryDress AiryDress Review: Red Flags Raised on Legitimacy and Quality of Products

AiryDress, or as I remember them, Floryday, is a company that claims to be registered in the UK as a limited company. However, my recent experience with them has left me questioning their legitimacy. Before proceeding to checkout, I was charged ?16.11 for postage and ?0.71 for insurance. But when I checked my Paypal account after paying, I saw that I was charged ?0 for postage and no insurance or VAT. This raises red flags for me. Either AiryDress is not registered for VAT, which is highly irregular, or there is something else going on that needs to be reported to HM Customs and Excise and Trading Standards.

But that's not the only issue I had with AiryDress. The clothes I received were nothing like the beautiful items advertised on their website. I ordered a size M, but the measurements were more like a XXXL with a chest size of 166cm. It was so big that three women could fit in one outfit! And the quality was terrible. The summer items were made of static nylon, and the synthetic knitted "material" that was supposed to look like wool was cheap and unfinished, with the hem "rolled up."

To make matters worse, AiryDress wants me to pay for the return postage even though they sent me the wrong items that were nothing like the pictures. They also charged me ?16.11 for postage and insurance, which was not reflected in my Paypal invoice. If I don't return the items because I refuse to pay for the return postage, I will ask Paypal for a refund and provide them with evidence of the rags I received and the invoice that shows I was charged for postage but received ?0 postage on my Paypal invoice.

This company's illegal practices must be reported to Trading Standards. They need to be aware of these tactics, and I will be providing them with my evidence. AiryDress, or Floryday, is not a company I would recommend doing business with.

Read full review of AiryDress
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

AiryDress Avoid Airydress at all costs: Terrible quality, wrong sizes, and no customer service

I gotta tell you, I had a really bad experience with airydress. I mean, I ordered from them twice, spending over 50 Pounds (GB) the first time and over 60 Pounds the second time, and both times the clothes I got looked nothing like the pictures. And don't even get me started on the measurements - they were totally off! And the materials? Let's just say they were not what they claimed to be. I mean, I thought I was getting cotton, but it turned out to be polyester. And to top it all off, two of the clothes I got had red stains on them! I couldn't even wear them!

So, I tried to complain to airydress, but they were no help at all. All they offered me were coupons with a lower value than the items I had bought, or a return that was worth much less. And get this - even if they sent me something that was totally messed up, they still expected me to pay for the delivery costs if I wanted to use a coupon. I mean, come on!

But it gets worse. When I asked for a return label and a refund for my second order, airydress didn't even respond. The quality of the clothes was so bad that I just threw them away. They were nothing like what was described on the website, and the sizes were all wrong again. When I tried to use their "worry free return" option, they only offered me a fraction of what I had paid, and I had to pay 3 Pounds for delivery, even though they were the ones who messed up in the first place! And if I did return anything, I'd have to pay even more for registered delivery just to make sure they got it.

Honestly, I wouldn't recommend airydress to anyone. It's a total scam. Even consumer advocacy groups in Germany are warning people about them. So, save yourself the trouble and don't order anything from airydress.

Read full review of AiryDress
Hide full review

AiryDress complaints 103

ComplaintsBoard
H
4:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress AiryDress Review: Cheap Prices and Quick Delivery, but Disappointing Quality and Sizing Issues

I got my first order from AiryDress yesterday and I have to say, the price was pretty cheap and the delivery was quick. Those are the only positives I can give, unfortunately.

Most of the material used for the clothes isn't what I expected. It's not very high quality and feels quite cheap. But the biggest issue I had was with the sizes. I'm a UK size 8, so I ordered small. However, when I received the clothes, they were all at least a size 12! And the only item I received in XS was even worse - it was at least a size 14! I was really disappointed with this, as I was looking forward to wearing my new clothes.

I've been trying to get a returns label all morning, but it's been impossible. Contacting them by email has been just as bad. Even though their website says that returns are easy, it's not been easy for me at all. This has been really frustrating, as I just want to return the clothes and get my money back.

Luckily, I have a sewing machine, so I can modify nearly all the items myself. But that's not what I wanted to do with new clothes - I wanted to wear them as they were. It's a shame that I have to do this, but I don't really have any other option.

Overall, I definitely won't be using AiryDress again. I wish I had read more reviews before I made my purchase. It's just not worth the hassle.

Read full review of AiryDress
Hide full review
ComplaintsBoard
D
3:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress Terrible Experience with AiryDress: Overpriced Shipping, Unreasonable Refund Policy, and Poor Customer Service

I recently had a terrible experience with AiryDress. I was extremely disappointed with the service I received and would not recommend this company to anyone. I was charged a whopping ?15 for postage and packing, which I found to be completely unreasonable. When I returned my items, I was shocked to find that my refund was reduced by the VAT element. This is not how returns work, and I felt like I was being scammed.

I reached out to AiryDress through their message portal, but I have yet to receive a response. I am extremely frustrated with this company and their lack of customer service. I feel like they are taking advantage of their customers and I will not stand for it.

I plan on reporting AiryDress for fraud and will be copying and pasting this message onto as many review sites as possible. I want to warn others about the terrible experience I had with this company. I hope that others will take my warning seriously and avoid doing business with AiryDress.

Overall, I would rate AiryDress as a zero-star company. They are not trustworthy and do not value their customers. I would not recommend them to anyone and will be taking my business elsewhere in the future.

Read full review of AiryDress
Hide full review
ComplaintsBoard
L
3:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress Disappointing Quality and Terrible Customer Service: My Experience with AiryDress

So, I ordered some clothes from AiryDress in the first week of March. I was really excited to receive my order, but it took them over 5 weeks to deliver it to me. When the order finally arrived, I was really disappointed with the quality of some of the items, especially the shoes. They were super bad, and I knew I had to return them.

But when I tried to return the items, I ran into a problem with their website. It wouldn't issue the return, and I was really frustrated. I contacted their customer service team, and they asked me to send them pictures of the items I wanted to return. I did that, but it's been 3 weeks now, and I still haven't heard back from them.

I'm really upset because the items I want to return are worth about $80 or more, and I can't get hold of anyone to solve the issue. To make matters worse, my order has been deleted from the app, and the request for return has been deleted as well. I don't know what to do now, and I feel like I've been left in the lurch.

The worst part is that AiryDress has horrible customer service. They don't answer emails or messages on the app, and I feel like they don't care about their customers at all. I'm really disappointed with my experience with AiryDress, and I wouldn't recommend them to anyone.

Read full review of AiryDress
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress AiryDress Review: Horrible Customer Service and Frustrating Returns Process

AiryDress is not a good place to shop. I ordered 12 items from them, but they arrived in two separate packages weeks apart, even though I ordered them all on the same day. It was really frustrating because I couldn't get in touch with them to find out what was going on. The only way to contact them is by email, but when I tried to fill out the form, it wouldn't process because they said I never ordered from them. It was really confusing and made me feel like they didn't care about their customers.

Returning items is also a nightmare. You can't return anything unless they provide you with the address, and that depends on where you live. Plus, you only have two weeks to return something from when it arrives, which is not a lot of time. On one of my packages, the tracking number couldn't be found even though I received it. It was really frustrating because I had no way of knowing where my package was or when it would arrive.

There's no phone number to call, which is really inconvenient. I'm stuck with almost $80 worth of clothes that I don't want, and there's nothing I can do about it. It's really disappointing because I was excited to try out some new clothes, but now I regret ordering from AiryDress. I would recommend shopping locally or through Amazon instead.

Overall, it's impossible to contact AiryDress, and their customer service is horrible. I would definitely beware and avoid shopping with them in the future.

Read full review of AiryDress
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
AiryDress has left an official reply on this complaint.

AiryDress Disappointing Experience with AiryDress: Cheap Fabric and Bad Knock-Off Design

I recently had an experience with AiryDress that left me feeling disappointed and frustrated. I had previously purchased a stunning dress from Vencano, but unfortunately it was only available in a bright orange color that I wasn't particularly fond of. So, you can imagine my excitement when I stumbled upon the same dress in a beautiful navy blue shade on AiryDress.

However, when the dress arrived, I was sorely disappointed. The fabric was of the cheapest quality imaginable and the design was completely different from what was advertised. While I will admit that the dress was well-made, it was a bad knock-off and not at all what I was expecting. It's a shame that the craftsmanship was so good, but the fabric and design were so lacking.

I truly hope that the seamstress who made this dress finds a better company to work for, as their skills are clearly wasted on AiryDress. While the return process was quick and easy, I cannot in good conscience recommend AiryDress or its sister company AiryCloth to anyone. You will only end up disappointed and regretful, just like I did.

I have included some pictures below to show the stark difference between the dress I received from AiryDress and the one I purchased from Vencano. As you can see, the orange dress fits beautifully and did not come from AiryDress. Please, save yourself the trouble and do not buy from AiryDress or AiryCloth. You'll be sorry if you do.

Read full review of AiryDress
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress AiryDress Review: Disappointing Quality and Misleading Descriptions

So, I recently had an experience with AiryDress and let me tell you, it was quite strange. I stumbled upon their website and was immediately drawn in by their affordable prices. I mean, who doesn't love a good deal, right? I decided to take a chance and order a few dresses that were advertised as being made from cotton and linen. I wasn't expecting designer quality, but I did expect to receive what was advertised.

When my package arrived, I was excited to try on my new dresses. However, my excitement quickly turned to disappointment when I realized that every single dress was made from a weird nylon-like material. It was thin, had no body or weight, and had a plastic-like feeling to it. I couldn't believe it! I was expecting cotton and linen, not this weird material that would surely be ultra hot in the summer heat.

The material reminded me of "parachute silk" from the nineties, but not soft. To make matters worse, nothing was as described and everything ran VERY small. I couldn't believe it! I was so disappointed. I'm hoping that the return process will go smoothly, but I'm not holding my breath.

I have to say, this is not anything any American woman I know would ever consider wearing. The clothes were complete garbage. I was so disappointed that I couldn't even bring myself to wear any of the dresses. It's safe to say that I won't be ordering from AiryDress again.

On a positive note, I will say that the packaging was neat and efficient. I'll give them that. But aside from that, the clothes were a complete letdown. I wouldn't recommend AiryDress to anyone. Don't be fooled by their affordable prices. It's not worth it.

Read full review of AiryDress
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress AiryDress Review: Slow Service and Deceptive Products - Beware!

I recently made a purchase from AiryDress, and I must say, I am not impressed with their service. It has been a whopping 10 days since I placed my order, and yet, they have not even dispatched it. This is highly disappointing, and I am not the only one who has faced such issues. I have come across several reviews where people have received a different version of the product than what was advertised.

As a qualified dressmaker myself, I can clearly see what they are up to. They post pictures of high-quality items, but when it comes to delivering the product, they send a cheaper version made of different fabric. This is a huge scam, and it is shocking that they are getting away with it.

If my dress does eventually arrive, which I am not holding my breath for, I will inspect it thoroughly. If it turns out to be made of cheaper fabric than what was advertised, I will report them to every possible platform. It is unacceptable to deceive customers in this manner.

Furthermore, I noticed that AiryDress has no feedback on their website. This is quite suspicious, and it makes me wonder if they are hiding something. If my dress does not arrive, I will report them to PayPal and warn others to stay away from this website.

In conclusion, I would not recommend AiryDress to anyone. Their service is slow, and their products are not as advertised. It is a shame that such scams exist in the online shopping world, and it is up to us as consumers to be vigilant and report such fraudulent activities.

Read full review of AiryDress
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress Warning: AiryDress is a Scam Company - Terrible Customer Service and Poor Quality Products

I recently had a terrible experience with AiryDress. I ordered an item from their website, but when it arrived, it was nothing like the item that was advertised. The quality was extremely poor, and I was very disappointed. When I tried to return the item, I found that the company was not willing to acknowledge my request. It seemed like they were only interested in taking my money and didn't care about providing good customer service.

I would strongly advise against ordering from AiryDress. They are a fake company that is only interested in scamming people out of their money. If you have had a similar experience, I would encourage you to report them to Trading Standards or any other relevant authorities. It is important to hold companies like this accountable for their actions.

I have also posted a review on TrustPilot, and I received a response from AiryDress asking for my order number so they could "sort the problem out." However, I have sent them my order number and contact details twice now, and I have not heard anything back from them. This just confirms my suspicion that they are not a legitimate company and are only interested in taking advantage of unsuspecting customers.

In conclusion, I would strongly advise against ordering from AiryDress. They are a fake company that is only interested in scamming people out of their money. If you have had a bad experience with them, please report them to the relevant authorities and warn others about their fraudulent practices.

Read full review of AiryDress
Hide full review
ComplaintsBoard
L
2:15 pm EDT

AiryDress Merchandise not received

I purchased several dresses and have not received them. I have been charged through my paypal account. My receipt number is 8YK52663W3708173L

purchased on Oct. 7th.

I purchased these on line from AiryDress/ZC Holding. I can't seem to get ahold of a live person to talk to. I got on the chat line from the company and was directed to Just Answer which is a computer help company. I will file a complaint with Pay Pal to get my money back.

Desired outcome: I would like a refund

Read full review of AiryDress
Update by LoLo614
Oct 25, 2022 6:05 pm EDT

Does this company used DHL Express to ship their goods.

Hide full review
ComplaintsBoard
S
6:50 am EST

AiryDress Product not received

I am complaining regarding a product that i have been charged for and not received Order Ref 7HN70XB7-1 Store order ref [protected]. it is saying pay in ( days when i have not received the product. I hope this can be sorted. As when purchasing the item i paid through Klarna and i have informed them that i have received the product.

I hope this issue can be resolved

Desired outcome: Not be charged for something i did not received

Read full review of AiryDress
Hide full review
ComplaintsBoard
E
12:09 pm EST

AiryDress Refund not refunded

I was promised a refund back in September. I was told money would be refunded to the account that made the payment. That was Klarna. They have not received any refund and are now asking me for the full payment.
The Airyclub website which shows the refund is currently not working, any evidence that I had to show Klarna has now disappeared with everything thing else on the website.

Desired outcome: Refund Klarna

Read full review of AiryDress
Hide full review
ComplaintsBoard
S
3:55 pm EDT

AiryDress Celtic top

I ordered a meduim Tommy Hilfiger top then the Tommy Hilfiger top is like a small bone of them fit at all, it's far to tight everywhere my arms don't even go in to it. I struggle to get it over my head at times to, it's definitely not a medium it's too small. So I'm wondering could you please cancel my order as I don't want this too anymore.
Stephen

Read full review of AiryDress
View 0 more photos
Hide full review
ComplaintsBoard
C
5:26 am EDT

AiryDress Invoice [protected]

My order has taken too long I wish to cancel and be refunded.I needed these outfits for a wedding
Seller transaction ID
3SD07035AC277110D
Christine Cann
3MK01028WR821870E
23/09/2021

Read full review of AiryDress
Hide full review
ComplaintsBoard
L
2:50 pm EDT

AiryDress Orders to receive my shoes or a refund

I have ordered and paid for shoes but they say I have no order

Desired outcome: Resolve problems

Read full review of AiryDress
Hide full review
ComplaintsBoard
M
11:37 am EDT

AiryDress Product dat niet aankomt

Ik heb 23 september een bestelling geplaatst en heb nog steeds geen email van bevestiging van de order, maar wel afschriften op mijn bankrekening. Ik heb nog geen enkele mail gehad dat hij ontvangen is of verstuurd is. Ik heb nu ruim eem weel gewacht en kan niemand bereiken en krijg geen emails. Opgelicht lijkt het wel. Ik hoop dat er snel een oplossing hiervoor komt.

Desired outcome: Mijn geld terug

Read full review of AiryDress
Hide full review
ComplaintsBoard
P
7:53 pm EDT

AiryDress Deductions from my checking that I cannot explain. Please help!

I have used Airydress...billing and arrival are always a challenge.

On my bank statement I have the following charges for which I have no paper work. I generally copy all orders for my records.

Please check on
9-19-21 charge for $26.44 with a fee of $.21
9-17-21 charge for $13.61 with a fee of $.11
9-17-21 charge for $43.26 with a fee of $.35

All three purchases have 7733 HK and card 15 #1711

Desired outcome: Please send me the bills with pictures of the product ordered so that I might verify that it was order or some malfunction of the system or worse.

Read full review of AiryDress
Hide full review
ComplaintsBoard
B
7:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress return refund

I placed an order on 8/15/21 goods received, nothing fit and some were duplicated. I returned all via post office to springfield gardens NY on 8/25/21
I returned all items, pictures were taken of all items returned and kept with receipt. Letter was enclosed. I have not yet received my refund of 81.91
If this is not resolved, I will be complaining to the Department of Agriculture Consumer services in Florida.

I have pictures of bar codes on all clothing packages that were received and returned in same packages.
Brenda Bullock 3266 62 nd court Vero Beach Fl 32966
[protected]@yahoo.com

Desired outcome: refund of my money

Read full review of AiryDress
View 0 more photos
Hide full review
ComplaintsBoard
V
5:04 am EDT

AiryDress Goods Not received.

I purchased 4 tops via AiryDress/ZC Holdings on 14 August via Paypal -
Invoice ID/Order ID: [protected] with Airy Dress

I had the Airy App and the items I purchased are still in process. I have emailed them to find out when delivery will be. I believe I have been scammed. I have not heard from Airy at all. Why do Paypal allow this company to use their services. I only purchased the items because they have a Paypal account.

I would appreciate a refund.

Desired outcome: Refund

Read full review of AiryDress
Hide full review
ComplaintsBoard
L
7:59 am EDT

AiryDress Har ikke modtaget min pakke.

Jeg har forsat ikke modtaget, som jeg bestilte den 20 juli 2021. Hvor længe har skal jeg mon vente endnu. Da planen var at jeg ville have haft mit nye tøj med på ferie. Derfor jeg bestilte i god tid.

Desired outcome: At den kommer inden onsdag d 18 august

Read full review of AiryDress
Hide full review
ComplaintsBoard
J
11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AiryDress 1 x Print Color Block Zakken Lange Mouwen Hoodie ([protected])

Deze niet ontvangen maar staat wel op de factuur die ik moet betalen kan dat aangepast worden? Misschien een nieuwe factuur of het bedrag van 12, 60 euro terug storten. Mijn termijn voor betaling is afgelopen en ik wil graag weten wat ik kan doen. Wil zeker betalen voor de rest maar niet als ik iets niet heb ontvangen. Mag ook nog nagestuurd worden.

mvg, Janien Westerink

Read full review of AiryDress
Hide full review

About AiryDress

AiryDress is an online fashion retailer that offers a wide range of trendy and stylish clothing options for women. The website is designed to provide a seamless shopping experience, with easy navigation and a user-friendly interface. The collection of clothing available on AiryDress is diverse, with options ranging from casual wear to formal attire, ensuring that there is something for everyone.

One of the standout features of AiryDress is the quality of their clothing. The materials used are of high quality, ensuring that the clothing is durable and long-lasting. The designs are also unique and eye-catching, making it easy for customers to find something that suits their personal style.

In addition to clothing, AiryDress also offers a range of accessories, including jewelry, bags, and shoes. This allows customers to complete their outfits with the perfect finishing touches.

Another great aspect of AiryDress is their commitment to customer satisfaction. They offer a hassle-free return policy, ensuring that customers can shop with confidence. The website also provides detailed sizing information, making it easy for customers to find the perfect fit.

Overall, AiryDress is a great option for anyone looking for affordable, high-quality fashion. With a wide range of clothing options and a commitment to customer satisfaction, it's no wonder that AiryDress has become a popular choice for fashion-conscious women around the world.

Overview of AiryDress complaint handling

AiryDress reviews first appeared on Complaints Board on Oct 30, 2017. The latest review AiryDress Review: Easy Checkout, Surprisingly Fast Shipping, Mixed Sizing, Pretty Clothes, Unclear Return Policy, Good Prices was posted on Jun 16, 2023. The latest complaint Disappointing Experience with AiryDress: Cheap Fabric and Bad Knock-Off Design was resolved on Jun 08, 2023. AiryDress has an average consumer rating of 1 stars from 113 reviews. AiryDress has resolved 7 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.2
6364 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. AiryDress contacts

  2. AiryDress phone numbers
    +44 207 193 1917
    +44 207 193 1917
    Click up if you have successfully reached AiryDress by calling +44 207 193 1917 phone number 1 1 users reported that they have successfully reached AiryDress by calling +44 207 193 1917 phone number Click down if you have UNsuccessfully reached AiryDress by calling +44 207 193 1917 phone number 0 0 users reported that they have UNsuccessfully reached AiryDress by calling +44 207 193 1917 phone number
    100%
    Confidence score
    International
  3. AiryDress emails
  4. AiryDress address
    Dah Sing Life Bldg, 99-105 Des Voeux Road C, Central, Hong Kong, Hong Kong
  5. AiryDress social media
AiryDress Category
AiryDress is related to the Fashion and Style category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.