AiryDress’s earns a 1.3-star rating from 0 reviews and 103 complaints, showing that the majority of customers are dissatisfied with their purchases.
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AiryDress Review: Cheap Prices and Quick Delivery, but Disappointing Quality and Sizing Issues
I got my first order from AiryDress yesterday and I have to say, the price was pretty cheap and the delivery was quick. Those are the only positives I can give, unfortunately.
Most of the material used for the clothes isn't what I expected. It's not very high quality and feels quite cheap. But the biggest issue I had was with the sizes. I'm a UK size 8, so I ordered small. However, when I received the clothes, they were all at least a size 12! And the only item I received in XS was even worse - it was at least a size 14! I was really disappointed with this, as I was looking forward to wearing my new clothes.
I've been trying to get a returns label all morning, but it's been impossible. Contacting them by email has been just as bad. Even though their website says that returns are easy, it's not been easy for me at all. This has been really frustrating, as I just want to return the clothes and get my money back.
Luckily, I have a sewing machine, so I can modify nearly all the items myself. But that's not what I wanted to do with new clothes - I wanted to wear them as they were. It's a shame that I have to do this, but I don't really have any other option.
Overall, I definitely won't be using AiryDress again. I wish I had read more reviews before I made my purchase. It's just not worth the hassle.
Terrible Experience with AiryDress: Overpriced Shipping, Unreasonable Refund Policy, and Poor Customer Service
I recently had a terrible experience with AiryDress. I was extremely disappointed with the service I received and would not recommend this company to anyone. I was charged a whopping ?15 for postage and packing, which I found to be completely unreasonable. When I returned my items, I was shocked to find that my refund was reduced by the VAT element. This is not how returns work, and I felt like I was being scammed.
I reached out to AiryDress through their message portal, but I have yet to receive a response. I am extremely frustrated with this company and their lack of customer service. I feel like they are taking advantage of their customers and I will not stand for it.
I plan on reporting AiryDress for fraud and will be copying and pasting this message onto as many review sites as possible. I want to warn others about the terrible experience I had with this company. I hope that others will take my warning seriously and avoid doing business with AiryDress.
Overall, I would rate AiryDress as a zero-star company. They are not trustworthy and do not value their customers. I would not recommend them to anyone and will be taking my business elsewhere in the future.
Disappointing Quality and Terrible Customer Service: My Experience with AiryDress
So, I ordered some clothes from AiryDress in the first week of March. I was really excited to receive my order, but it took them over 5 weeks to deliver it to me. When the order finally arrived, I was really disappointed with the quality of some of the items, especially the shoes. They were super bad, and I knew I had to return them.
But when I tried to return the items, I ran into a problem with their website. It wouldn't issue the return, and I was really frustrated. I contacted their customer service team, and they asked me to send them pictures of the items I wanted to return. I did that, but it's been 3 weeks now, and I still haven't heard back from them.
I'm really upset because the items I want to return are worth about $80 or more, and I can't get hold of anyone to solve the issue. To make matters worse, my order has been deleted from the app, and the request for return has been deleted as well. I don't know what to do now, and I feel like I've been left in the lurch.
The worst part is that AiryDress has horrible customer service. They don't answer emails or messages on the app, and I feel like they don't care about their customers at all. I'm really disappointed with my experience with AiryDress, and I wouldn't recommend them to anyone.
Is AiryDress Legit?
AiryDress earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding AiryDress.
With only 6% of 0 complaints being resolved, AiryDress slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
Exercise caution when using airydress.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
Be cautious when engaging with airydress.com, as it may be associated with high-risk activity and potential scams or fraudulent activity. It is important to thoroughly research the website and the seller, exercise caution when making transactions, and be wary of any red flags or warning signs.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for AiryDress. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Airydress.com you are considering visiting, which is associated with AiryDress, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several positive reviews for AiryDress have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
AiryDress Review: Horrible Customer Service and Frustrating Returns Process
AiryDress is not a good place to shop. I ordered 12 items from them, but they arrived in two separate packages weeks apart, even though I ordered them all on the same day. It was really frustrating because I couldn't get in touch with them to find out what was going on. The only way to contact them is by email, but when I tried to fill out the form, it wouldn't process because they said I never ordered from them. It was really confusing and made me feel like they didn't care about their customers.
Returning items is also a nightmare. You can't return anything unless they provide you with the address, and that depends on where you live. Plus, you only have two weeks to return something from when it arrives, which is not a lot of time. On one of my packages, the tracking number couldn't be found even though I received it. It was really frustrating because I had no way of knowing where my package was or when it would arrive.
There's no phone number to call, which is really inconvenient. I'm stuck with almost $80 worth of clothes that I don't want, and there's nothing I can do about it. It's really disappointing because I was excited to try out some new clothes, but now I regret ordering from AiryDress. I would recommend shopping locally or through Amazon instead.
Overall, it's impossible to contact AiryDress, and their customer service is horrible. I would definitely beware and avoid shopping with them in the future.
Disappointing Experience with AiryDress: Cheap Fabric and Bad Knock-Off Design
I recently had an experience with AiryDress that left me feeling disappointed and frustrated. I had previously purchased a stunning dress from Vencano, but unfortunately it was only available in a bright orange color that I wasn't particularly fond of. So, you can imagine my excitement when I stumbled upon the same dress in a beautiful navy blue shade on AiryDress.
However, when the dress arrived, I was sorely disappointed. The fabric was of the cheapest quality imaginable and the design was completely different from what was advertised. While I will admit that the dress was well-made, it was a bad knock-off and not at all what I was expecting. It's a shame that the craftsmanship was so good, but the fabric and design were so lacking.
I truly hope that the seamstress who made this dress finds a better company to work for, as their skills are clearly wasted on AiryDress. While the return process was quick and easy, I cannot in good conscience recommend AiryDress or its sister company AiryCloth to anyone. You will only end up disappointed and regretful, just like I did.
I have included some pictures below to show the stark difference between the dress I received from AiryDress and the one I purchased from Vencano. As you can see, the orange dress fits beautifully and did not come from AiryDress. Please, save yourself the trouble and do not buy from AiryDress or AiryCloth. You'll be sorry if you do.
The complaint has been investigated and resolved to the customer's satisfaction.
AiryDress Review: Disappointing Quality and Misleading Descriptions
So, I recently had an experience with AiryDress and let me tell you, it was quite strange. I stumbled upon their website and was immediately drawn in by their affordable prices. I mean, who doesn't love a good deal, right? I decided to take a chance and order a few dresses that were advertised as being made from cotton and linen. I wasn't expecting designer quality, but I did expect to receive what was advertised.
When my package arrived, I was excited to try on my new dresses. However, my excitement quickly turned to disappointment when I realized that every single dress was made from a weird nylon-like material. It was thin, had no body or weight, and had a plastic-like feeling to it. I couldn't believe it! I was expecting cotton and linen, not this weird material that would surely be ultra hot in the summer heat.
The material reminded me of "parachute silk" from the nineties, but not soft. To make matters worse, nothing was as described and everything ran VERY small. I couldn't believe it! I was so disappointed. I'm hoping that the return process will go smoothly, but I'm not holding my breath.
I have to say, this is not anything any American woman I know would ever consider wearing. The clothes were complete garbage. I was so disappointed that I couldn't even bring myself to wear any of the dresses. It's safe to say that I won't be ordering from AiryDress again.
On a positive note, I will say that the packaging was neat and efficient. I'll give them that. But aside from that, the clothes were a complete letdown. I wouldn't recommend AiryDress to anyone. Don't be fooled by their affordable prices. It's not worth it.
AiryDress Review: Slow Service and Deceptive Products - Beware!
I recently made a purchase from AiryDress, and I must say, I am not impressed with their service. It has been a whopping 10 days since I placed my order, and yet, they have not even dispatched it. This is highly disappointing, and I am not the only one who has faced such issues. I have come across several reviews where people have received a different version of the product than what was advertised.
As a qualified dressmaker myself, I can clearly see what they are up to. They post pictures of high-quality items, but when it comes to delivering the product, they send a cheaper version made of different fabric. This is a huge scam, and it is shocking that they are getting away with it.
If my dress does eventually arrive, which I am not holding my breath for, I will inspect it thoroughly. If it turns out to be made of cheaper fabric than what was advertised, I will report them to every possible platform. It is unacceptable to deceive customers in this manner.
Furthermore, I noticed that AiryDress has no feedback on their website. This is quite suspicious, and it makes me wonder if they are hiding something. If my dress does not arrive, I will report them to PayPal and warn others to stay away from this website.
In conclusion, I would not recommend AiryDress to anyone. Their service is slow, and their products are not as advertised. It is a shame that such scams exist in the online shopping world, and it is up to us as consumers to be vigilant and report such fraudulent activities.
Warning: AiryDress is a Scam Company - Terrible Customer Service and Poor Quality Products
I recently had a terrible experience with AiryDress. I ordered an item from their website, but when it arrived, it was nothing like the item that was advertised. The quality was extremely poor, and I was very disappointed. When I tried to return the item, I found that the company was not willing to acknowledge my request. It seemed like they were only interested in taking my money and didn't care about providing good customer service.
I would strongly advise against ordering from AiryDress. They are a fake company that is only interested in scamming people out of their money. If you have had a similar experience, I would encourage you to report them to Trading Standards or any other relevant authorities. It is important to hold companies like this accountable for their actions.
I have also posted a review on TrustPilot, and I received a response from AiryDress asking for my order number so they could "sort the problem out." However, I have sent them my order number and contact details twice now, and I have not heard anything back from them. This just confirms my suspicion that they are not a legitimate company and are only interested in taking advantage of unsuspecting customers.
In conclusion, I would strongly advise against ordering from AiryDress. They are a fake company that is only interested in scamming people out of their money. If you have had a bad experience with them, please report them to the relevant authorities and warn others about their fraudulent practices.
Merchandise not received
I purchased several dresses and have not received them. I have been charged through my paypal account. My receipt number is 8YK52663W3708173L
purchased on Oct. 7th.
I purchased these on line from AiryDress/ZC Holding. I can't seem to get ahold of a live person to talk to. I got on the chat line from the company and was directed to Just Answer which is a computer help company. I will file a complaint with Pay Pal to get my money back.
Desired outcome: I would like a refund
Does this company used DHL Express to ship their goods.
Product not received
I am complaining regarding a product that i have been charged for and not received Order Ref 7HN70XB7-1 Store order ref [protected]. it is saying pay in ( days when i have not received the product. I hope this can be sorted. As when purchasing the item i paid through Klarna and i have informed them that i have received the product.
I hope this issue can be resolved
Desired outcome: Not be charged for something i did not received
Refund not refunded
I was promised a refund back in September. I was told money would be refunded to the account that made the payment. That was Klarna. They have not received any refund and are now asking me for the full payment.
The Airyclub website which shows the refund is currently not working, any evidence that I had to show Klarna has now disappeared with everything thing else on the website.
Desired outcome: Refund Klarna
Celtic top
I ordered a meduim Tommy Hilfiger top then the Tommy Hilfiger top is like a small bone of them fit at all, it's far to tight everywhere my arms don't even go in to it. I struggle to get it over my head at times to, it's definitely not a medium it's too small. So I'm wondering could you please cancel my order as I don't want this too anymore.
Stephen
Invoice [protected]
My order has taken too long I wish to cancel and be refunded.I needed these outfits for a wedding
Seller transaction ID
3SD07035AC277110D
Christine Cann
3MK01028WR821870E
23/09/2021
Orders to receive my shoes or a refund
I have ordered and paid for shoes but they say I have no order
Desired outcome: Resolve problems
Product dat niet aankomt
Ik heb 23 september een bestelling geplaatst en heb nog steeds geen email van bevestiging van de order, maar wel afschriften op mijn bankrekening. Ik heb nog geen enkele mail gehad dat hij ontvangen is of verstuurd is. Ik heb nu ruim eem weel gewacht en kan niemand bereiken en krijg geen emails. Opgelicht lijkt het wel. Ik hoop dat er snel een oplossing hiervoor komt.
Desired outcome: Mijn geld terug
Deductions from my checking that I cannot explain. Please help!
I have used Airydress...billing and arrival are always a challenge.
On my bank statement I have the following charges for which I have no paper work. I generally copy all orders for my records.
Please check on
9-19-21 charge for $26.44 with a fee of $.21
9-17-21 charge for $13.61 with a fee of $.11
9-17-21 charge for $43.26 with a fee of $.35
All three purchases have 7733 HK and card 15 #1711
Desired outcome: Please send me the bills with pictures of the product ordered so that I might verify that it was order or some malfunction of the system or worse.
return refund
I placed an order on 8/15/21 goods received, nothing fit and some were duplicated. I returned all via post office to springfield gardens NY on 8/25/21
I returned all items, pictures were taken of all items returned and kept with receipt. Letter was enclosed. I have not yet received my refund of 81.91
If this is not resolved, I will be complaining to the Department of Agriculture Consumer services in Florida.
I have pictures of bar codes on all clothing packages that were received and returned in same packages.
Brenda Bullock 3266 62 nd court Vero Beach Fl 32966
[protected]@yahoo.com
Desired outcome: refund of my money
Goods Not received.
I purchased 4 tops via AiryDress/ZC Holdings on 14 August via Paypal -
Invoice ID/Order ID: [protected] with Airy Dress
I had the Airy App and the items I purchased are still in process. I have emailed them to find out when delivery will be. I believe I have been scammed. I have not heard from Airy at all. Why do Paypal allow this company to use their services. I only purchased the items because they have a Paypal account.
I would appreciate a refund.
Desired outcome: Refund
Har ikke modtaget min pakke.
Jeg har forsat ikke modtaget, som jeg bestilte den 20 juli 2021. Hvor længe har skal jeg mon vente endnu. Da planen var at jeg ville have haft mit nye tøj med på ferie. Derfor jeg bestilte i god tid.
Desired outcome: At den kommer inden onsdag d 18 august
1 x Print Color Block Zakken Lange Mouwen Hoodie ([protected])
Deze niet ontvangen maar staat wel op de factuur die ik moet betalen kan dat aangepast worden? Misschien een nieuwe factuur of het bedrag van 12, 60 euro terug storten. Mijn termijn voor betaling is afgelopen en ik wil graag weten wat ik kan doen. Wil zeker betalen voor de rest maar niet als ik iets niet heb ontvangen. Mag ook nog nagestuurd worden.
mvg, Janien Westerink
Overview of AiryDress complaint handling
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AiryDress Contacts
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AiryDress phone numbers+44 207 193 1917+44 207 193 1917Click up if you have successfully reached AiryDress by calling +44 207 193 1917 phone number 1 1 users reported that they have successfully reached AiryDress by calling +44 207 193 1917 phone number Click down if you have unsuccessfully reached AiryDress by calling +44 207 193 1917 phone number 0 0 users reported that they have UNsuccessfully reached AiryDress by calling +44 207 193 1917 phone number100%Confidence scoreInternational
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AiryDress emailsservice@airydress.com100%Confidence score: 100%Support
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AiryDress addressDah Sing Life Bldg, 99-105 Des Voeux Road C, Central, Hong Kong, Hong Kong
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AiryDress social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all AiryDress contacts
Recent comments about AiryDress company
Returned merchandise, company gives no refund and no reply to email inquiries




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