CB Airlines and Air Travel Air India Complaints #2-21

Air India review: Poor condition of aircraft. (interiors)

Bhupinder Singh of US

Jul 17, 2026 8:40 am UTC

Verified customer

Featured review

I had to travel via code-sharing from Frankfurt to Delhi on 14 J july 2026 via flight number AI 2026. seat number 22C, PNR : DZGNHZ.
My seat tray table was broken and could not be locked.
The air hostess promised me to change after all passengers were in, but no support was provided, and I had to get up to search for a seat by myself.
One seat was selected, but its screen operations were not functional. I was getting disturbed by the passenger at the back as and when he pressed the screen, shows the seats were flimsy and fragile. My journey was miserable.
Why fly aircrafts which have poor and miserable infrastructure?
god forbid about the technical suitability of the aircraft.
The aircraft started late. Poor service, except the landing was superb.

Recommendation: why ask, i wont recomend any one to travel by Air India

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Air India Contacts

Air India phone numbers

+1 (800) 180-1407

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37%
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India only for MTNL/BSNL

+1 (800) 223-7776

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United States

+1 (800) 625-6424

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Canada

1 800 247 463

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Australia

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Online Bookings Helpdesk

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Online Bookings Helpdesk

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International

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International

44 207 760 329

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United Kingdom

+33 176 545 741

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France

+49 691 200 9821

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Germany

+65 62 259 411

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Singapore

More phone numbers

Air India emails

call.del@airindia.in

100%
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Support

s.kishore@airindia.in

98%
Confidence score: 98%

Air India address

Airlines House, 113, Rakbganj Gurudwara Road, New Delhi, 110001, India

Air India social media
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Oct 12, 2026
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