Air India — non intimation of gate change.
I suppose to board AI 431 on 12.9.18. I got my boarding pass and reached gate no 27 at about 11.25 am . as showing on boarding pass. I was sitting at gate no 27 A. The gate no. Was changed but I did not get any information. I did not hear any change of gate. However no one even came to check whether any passenger is waiting there or not. I hear only announcement about Hyderabad at about12.15 gate staff informed that flight has takeoffs.
The flight takeoff 5 min before time and the staff did not check the where about of the passenger who has already checked in . It appears that someone have traveled on my seat. I request for thorough enquiry.
Ashok Kumar, tkt no is [protected] pnr YD8YK.
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