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Air India Express

Air India Express review: Staff charged 15000 without invoice

R
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6:01 am EST
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This review was chosen algorithmically as the most valued customer feedback.

During my recent travel from Mumbai airport, I encountered significant issues with the behavior of the check-in staff. They were consistently rude to all passengers traveling with Air Express. I kindly request that this matter be addressed.

In one instance, I experienced verbal abuse from a passenger associated with CIAF. Additionally, I was approached by Mr. Sahil, Omkar, and a woman wearing glasses, who demanded that I pay an additional 5,000 rupees without providing an invoice. This behavior was unacceptable, and the lady acted as if she owned Air Express. Total I paid 15000 for small mistake.

I felt a strong urge to confront them, but I restrained myself for the sake of my family. It is concerning to have such unprofessional staff representing the airline.
Why you keep such illiterate Mutherfucker zoppedpatti staff who don’t know how to behave with customer (they are making group and laughing on thing I was facing yesterday 2 hours my family was standing there) Pathetic service by Air express

I know you will not give justice but not to make fun of customers, Chuttya Staff

Claimed loss: 15000

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  3. Air India Express emails
  4. Air India Express address
    Gandhi Square, D.H. Road, Kochi, 682016, India
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Air India Express Category
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Most discussed complaints

Payment deducted but no ticket issued
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 irregular ticket prices
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