CB Airlines and Air Travel Air Arabia Complaints #2-21

Air Arabia review: Incorrect refund processing and immediate action required

Israilov Bek of AE

Apr 01, 2026 7:57 am UTC

Featured review

Very disappointed with the service.
I clearly requested a refund only for my return flight (Tashkent to Sharjah) during my call with Ms. Fatma, as I still needed to travel on 3rd April. However, due to a misunderstanding, the refund was processed for both flights.
This is not acceptable, as I urgently need to travel and this mistake has seriously affected my plans.
I expect immediate action to resolve this issue and a proper explanation of how such an error occurred.
Bakhromjon
3rd of April
Sharjah to Tashkent
Tashkent to Sharjah

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Air Arabia Contacts

Air Arabia phone numbers

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43%
Confidence score

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Sultanate of Oman

More phone numbers

Air Arabia emails

contactus@airarabia.com

100%
Confidence score: 100%

Support

pressoffice@airarabia.com

98%
Confidence score: 98%

communication

Air Arabia address

Building A1, Next to Cargo Entrance, P.O Box 132, Sharjah International Airport, United Arab Emirates

Air Arabia social media
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Oct 24, 2026
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