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Air Arabia review: Compliant against Dinner - AirArabia Flight #. G9422 dated 10/05/26

Mahesh Udumbanattu of IN

May 12, 2026 6:03 am UTC

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Dear Madam / Sir,

Myself is Mahesh Gopalakrishna Pai, residing at Udumbanattu, Pallippuram PO, Cherthala, Alappuzha, Kerala, India 688541 with Passport No : AR202544 and I am working in Shriram Finance Ltd.

I was one of the passenger in the above mentioned Flight dated 10/05/26 with Seat No : 27C, this was a Corporate Travel arranged thru Agent - M/s Thomas Cook. While booking my travel, myself strictly mentioned my onboard food is Vegetarian only which is confirmed thru Travel Ticket also.

This complaint mail is regarding Dinner Served to me on Flight No : G9244 dated : 10/05/26 Time 10.25 pm, from Sharjah to Kochi, I had a bad experience in Dinner served, I am a Vegetarian, as per both Onward and return journey I have opted Vegetarian Food and in my ticket also it was clearly authenticated. But on 10/05/26, return journey from Sharjah to Kochi, about 11.15 pm cabin crew served me one plate Meals which I have partially taken and suddenly I came to know that, the served food is Non Vegetarian (Chicken Biriyani). As it was late night and I was too hungry and I was forced to take the supplied food, and later came to know it was Nonveg.

On asking the Cabin Crew this, he was confirmed supplied food is Chicken Biriyani, and his reply was non acceptable and not only that they didn't give me a spare food.

As this , Myself never had a Non Veg food till this days, this incident deeply annoyed my caste / region value and my food habit also.

So please check these details, as this is a total negligence from your side , find a solution or else I shall move to concerned appellate authority to get compensation for the mental agony I suffered as well as negligence in customer service.

Following Documents are attached for your reference.
Ticket Copy
Passport Details : AR202544
Travel details : Flight No: G 9422 ( Sharjah to Kochi) , dated 10/05/26
Image of Food Served
If any further details required, please inform me.

Desired outcome: COMPENSATION OF 1 LAKH

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May 12, 2026
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