CB Travel and Vacations Agoda Complaints #2-21

Agoda review: Restrictive reservation

1 comment

Dont Use Agoda of US

May 09, 2026 4:39 pm UTC

Verified customer

Review updated: May 23, 2026

Featured review

Book the hotel and had to cancel within ten minutes because hotel did not take reservations for one day stay. I booked for two nights but my colleagues were only going to stay one night. Thus, I had to cancel and find another hotel to take three reservations. I did not know about the one day. Tried to cancel in after phone calls and checking. In less than an hour, I requested cancellation though the system which they tell me to allow 48 hours processing. The next day, I got the invoice from Agoda.

Recommendation: Don't Use Agoda

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WilliamClientResponseHub

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WilliamClientResponseHub of KE

May 23, 2026 8:52 pm UTC

Verified customer

Hi there. Our goal is to ensure that you get the correct assistance. Please send us your whatsapp phone number and more details about what happened.We will wait for your response

Agoda - Reservation 235

Agoda - you cannot update your personal info with agoda 18

Resolved

Agoda - payment taken but no booking! 17

Agoda - Cancellation policy 7

Agoda - fraud 4

Resolved

Agoda - Hotel room

Agoda - voucher gift card

Agoda - Hotel booking

Agoda - unfair charges 1

Resolved

Agoda - meal options

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100%
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Brazil

More phone numbers

Agoda emails

reviews@agoda.com

100%
Confidence score: 100%

Support

Agoda address

30 Cecil Street, Prudential Tower ? 19-08, 049712, Singapore

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Nov 03, 2026
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