CB Insurance Services Aetna Complaints #2-21

Aetna review: Aetna medicare advantage

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Apr 06, 2026 1:54 pm UTC

Verified customer

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Insurance Agent switched me from UHC to Aetna effective 2/1/2026. Found out today 4/6/2026 that my CANCER INSTITUTE is OUT OF NETWORK!

The INCOMPETENT AGENT enrolled me in an OHIO only plan when the nearest cancer center is the next state over, INDIANA.

Now, my cancer doctor is "transferring" my care. Because of some [censored] at Aetna! So I’ve lost my doctors and my cancer care facility because some [censored] “agent” screwed it up and I’m left paying for his incompetence!

HELP!

Desired outcome: In network for Parkview Cancer Institute for Ohio resident.

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Aetna phone numbers

+1 (800) 872-3862

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Customer Service

+1 (855) 335-1407

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Medicare Advantage

+1 (800) 345-6022

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Medicare Supplement Plans

+1 (800) 307-4830

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Coverage

+1 (800) 633-4227

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socialmediacustomerservice@aetna.com

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151 Farmington Ave., Hartford, Connecticut, 06156, United States

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