Adventuredome reviews and complaints 1
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apology bleeding busted lip children circus circus las vegas crying el loco family vacation fun hurt ice packs injuries loose tooth mouth night pictures report ride pass roller coaster roomNewest Adventuredome reviews and complaints
Roller coaster injury
I booked a room at Circus Circus Las Vegas, for 3/28/14 What was supposed to be our family vacation turned into a nightmare. On the day of check-in we decided to go for a swim followed with a fun filled night at the Adventuredome. By 7pm me and my 4 children had wristbands for all day ride pass. By 11pm we our fun night had came to an end, My 2 children named Sarah and Armando Had gotten seriously hurt on one of Circus Circus newest roller coaster called El Loco. As the roller coaster began to go down at a fast speed, I heard my 2 children screaming and crying. At the time I thought nothing of it, till the ride had came to a complete stop. My daughter Sarah was bleeding from her mouth & my son had a swollen busted lip. Security provided 2 ice packs, took down a report and pictures of they're injuries. All we were give is a report number. Later that night my daughter Sarah woke up crying in severe pain from a loose tooth caused by her injury on the ride. I stayed up with her all night that night till morning. I still haven't heard anything from the casino, not even an apology for a weekend of fun ruined. I took pictures of both children and will be willing to show any attorney interested in the case.
The complaint has been investigated and resolved to the customer’s satisfaction.
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