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Twin River Casino Hotel

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Twin River Casino Hotel reviews first appeared on Complaints Board on Jul 8, 2008. The latest review Stinkin rich slot machine was posted on Sep 19, 2021. The latest complaint Free Play was resolved on Apr 29, 2011. Twin River Casino Hotel has an average consumer rating of 2 stars from 12 reviews. Twin River Casino Hotel has resolved 4 complaints.

Twin River Casino Hotel Customer Service Contacts

1877 827 4837 (Customer Service)
+1 401 475 8505 (Dinner Reservations)
+1 401 475 8346 (Promotions & Events)
+1 900 454 4141 (Racebook Horses)
+1 900 288 0800 (Racebook Greyhounds)
+1 401 475 8294 (Sales & Catering)
100 Twin River Road
Lincoln, Rhode Island
United States - 02865

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Twin River Casino Hotel Complaints & Reviews

Twin River Casino HotelStinkin rich slot machine

I deposit 10$ on slot and the lady next door, said it was her daughter slot machine and she had 20$... She was having a fit... I apologize multiple times and I asked and young lady next door if it was her or her sister... She just mumble... So the best resolution was pressing the service button. She called me stupid for pressing it.. He came and acknowledged her comments first and went said its ok.. And she misunderstand... But it was totally b.S. And it does not give you the right to judge person. She was very condasending like i'm steal her child money... The tech guy came in and was on her side of course without acknowledging my prospective. He assumed that person. Was right. I just give up on hope and gave on my 10$ and said god bless you to the lady... I am highly disappointed... There multiple occasions I encounter miserable bad behavior at twin by twin river...

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    Twin River Casino Hotelgeese poop

    How can you have a beautiful new hotel, and have geese poop all over the grounds where you have to drag your luggage to get into the casino..you cant tell me you cant fix this problem..this is not a way to welcome your guest...

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      Twin River Casino Hotel — no hotel parking

      no hotel parking- have to carry luggage from parking lot through casino then turn left and walk down thi...

      Twin River Casino Hotel — customer service

      I camp to Twin River on 10/25 by an invite to the buffet dinner not expecting to much as it is a comp event...

      Lincoln

      Twin River Casino — management

      I used a ATM machine at twin river casino to withdraw $1200.00 I didn't get the money but it charged me the...

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      Twin River Casino — security

      The first thing you should notice when you walk through the door there is no security. People are allowed to...

      Twin River Casino — Casino

      I agree with the several other writers on the complaint board. Twin River is the WORST casino. They do not...

      Twin River Casino — Disgusting

      What a joke of a casino. Filthy, disgusting, nasty smells. Bathrooms are unsanitary, urine everywhere, blood...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Twin Rivers — Free Play

      I am disgusted on howd you are using your free play. I have not received any in over six months. My...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Twin River Casino — Low payouts

      Of course every Casino has losers and we know that but I must say out of all the Casino's I've been...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Twin RiverAmateur Night

      Was just at Twin River...had (what I thought was) alot of points on my card since I've been there at least 25 times...turns out my points only accumulated to around $30.00...this place is pure amatuer night...2 of the 3 atm machines in a certain area were broken, every 15 minutes or so this very annoying announcer with probably the most annoying voice ever is yelling at you to sign up for a players card, you can't get a free drink (unless you want to drink soda), the waitresses walk around yelling "drinks"...very unclassy place, not sure what they are thinking and of course the machines are very obviously calibrated to not pay..this was my last time, bring abck the old Lincoln Park with the very cozy bar in the non-smoking area where you could get a sandwich, play keno and just enjoy...this place now really sucks...

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        • Ji
          jime bob Nov 02, 2008
          This comment was posted by
          a verified customer
          Verified customer

          Twin River is aweful. It is worth the extra ride to foxwoods. I have never won anything at the River. Biggest gambling joke on this planet. They can't even tell you what the payouts are on the machines like a normal casino would. All I know is that they give 60 percent of income to the state so that doesn't leave much to pay out to the people playing slots now does it. That means that 60 to state about 30 in their pockets so 10 percent goes back to the payouts. So their is your odds folks 10 percent. Which is why they won't tell people what the payout percentages are. Most machines at foxwoods are like 90-98 percent. The comps are also another big joke. I threw my card away because the 900 points I have earned playing there weekly for 1 year are worth nine bucks. I have made 500 points at foxwoods which is worth 500 dollars playing 1/4 the times and spending the same exact money. I am done with Twin Rivers and will always take the extra ride to foxwoods and I suggest you do the same unless you want to take that 10 percent chance.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Twin River Casino — Can't win

        There is absolutely no sense thinking you are going to get lucky at Twin Swamp. Just like they loosened up...

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