Adeptpowersports
Reviews and Complaints

So, I gotta say, I'm not too impressed with Adeptpowersports. I mean, I get it, shipping can be a pain in the butt sometimes, but these guys take the cake. They say they'll get your stuff to you in 4-6 business days, but when I reached out to them on day 6 to see what was up, they gave me some major attitude. Not cool, man.

And to top it all off, it's been 11 days now and my package still hasn't even been shipped! All I see on the USPS tracking is that a label was created, but nothing's actually been sent out. What gives?

Honestly, if I ever do get my hands on my order, I'm definitely not gonna be coming back to these guys. If you need something fast, I'd recommend shelling out a little extra cash and finding a different company that's not based in California. Trust me, it's not worth the hassle.

I recently had an experience with Adeptpowersports (adeptpowersports.com) that left me feeling quite disappointed. I had placed an order with them, but unfortunately needed to cancel it. When I reached out to request the cancellation, I received two email responses that were quite shocking.

The first response I received was quite unprofessional. The person who responded seemed to be upset that I was canceling my order, and even went so far as to say that I had hurt their feelings by telling them the truth. They then proceeded to cancel my order and block my email address as spam. To make matters worse, they also blocked me from ordering on their website in the future, and made a comment about not allowing children with tantrums.

The second response I received was equally unprofessional. The person who responded seemed to be making fun of me for being a "boomer", which I found to be quite offensive. They then proceeded to block my email address as spam.

Overall, I was extremely disappointed with the way that Adeptpowersports handled my request to cancel my order. The responses I received were unprofessional, offensive, and completely unacceptable. As a result, I made the decision to take my business elsewhere and find a competitor who would treat me with the respect and professionalism that I deserve.

When shopping online, customer service is an important factor to consider. Unfortunately, in the case of Adeptpowersports, the customer service experience has been less than satisfactory for many shoppers. Multiple complaints have been voiced about their lack of professionalism and unwillingness to address issues effectively.

One common issue is their method of advertising items that are out of stock. Customers have reported placing orders for parts, only to find out later that the item is unavailable. This can cause significant frustration, especially if the out of stock item affects the rest of the order. What's worse is that Adeptpowersports is known for charging a steep 20% restocking fee if the order is canceled due to their lack of available inventory.

When customers have attempted to express their frustration or question Adeptpowersports about their policies, they often report receiving unprofessional and immature responses. It's concerning that a company would behave in such a manner towards their customers, essentially biting the hand that feeds them.

It's important to note that efficient and effective customer service can significantly impact a company's success. Instead of lashing out at customers and becoming defensive, it's in Adeptpowersports' best interest to listen to feedback, address concerns, and try to resolve issues in a professional manner.

All in all, it's understandable why many shoppers choose to steer clear of Adeptpowersports. When shopping online, there are plenty of options available, and it's worth considering a company's customer service reputation before making a purchase.

I recently had an experience with Adeptpowersports and unfortunately, it was not a positive one. I had some questions about shipping and when I reached out to them, their response was less than helpful. In fact, it was downright rude.

Their response to my inquiry was something along the lines of, "We have canceled your order. Our 'verbiage' is plain English. You are simply trying to read into it something that's not there. Our website says 'Ships within 4 to 6 business days' before you order this particular item. Let us know what part of that plain English that is confusing you. We'd love to somehow explain it, but these are plain words, like 'ships' means 'ships', '4' means '4', 'business days' mean 'business days'."

I was taken aback by their response and felt like they were being incredibly unhelpful. I understand that their website states the shipping timeframe, but I had some additional questions that I was hoping they could clarify for me. Instead, they canceled my order and were incredibly dismissive.

Overall, I would not recommend Adeptpowersports based on my experience. Their customer service was lacking and their response to my inquiry was unprofessional. I would give them a 1-star rating for their poor communication and unhelpful attitude.

When looking to purchase motorcycle parts, it's important to choose a company that values customer satisfaction. Unfortunately, this is not the case with Adeptpowersports. One major concern with this company is their policy on restocking fees for cancelled orders. Even if an order hasn't been shipped yet, the buyer is charged a fee for cancelling. This is an unfair practice that can leave customers feeling frustrated and taken advantage of.

Another issue with Adeptpowersports is their lack of transparency when it comes to special order items. A buyer may not realize that a specific part is a special order until they attempt to cancel the order. At this point, instead of simply cancelling the order, the company will bring up irrelevant information about shipping policies. It's clear that they prioritize their own policies over customer satisfaction.

When attempting to communicate with Adeptpowersports via email, customers have reported feeling defensive and argumentative. This kind of customer service is unacceptable and doesn't instill trust in the company.

For a better buying experience, it's recommended to take your business elsewhere. Companies like BikeBandit and Revzilla have established reputations for quality parts and excellent customer service. Don't let Adeptpowersports' policies ruin your passion for riding.

I recently had a bad experience with Adeptpowersports (adeptpowersports.com). I ordered some parts that I ended up not needing, so I tried to return them. I used their "Online Returns Center" to make the request, but I never heard back from them. I sent a follow-up email, but they rudely responded and said they never received anything and wouldn't accept a return.

I was really disappointed with their customer service. It's not the first time I've had issues with them, and I know other people who have had similar problems. It's frustrating when you're trying to do the right thing and return unused parts, but the company won't cooperate.

I think I'll take my business elsewhere in the future. There are other sites that sell OEM parts, like bikebandit.com or partzilla, that have better customer service. It's important to me to feel like I'm being treated fairly as a customer, and unfortunately, Adeptpowersports didn't meet my expectations.

I was searching for a part for my ride and I stumbled upon adeptpowersports.com. They claimed to have the part in stock and it was clearly stated on the order page. I was excited to finally find a website that had the part I needed without any wait time. However, my excitement was short-lived when I received an email stating that the part would not be shipped for another 5 days. I was disappointed and frustrated because I realized that the part was not actually in stock.

I decided to cancel my order and requested a refund. To my surprise, I was informed that there was a 20% restocking fee for "special order parts". I was confused because the website clearly stated that the part was in stock and nowhere during the order process did it mention anything about restocking fees. I messaged them back to explain my situation and to clarify that the part was not a special order. However, instead of being helpful, they became very rude and obnoxious. They told me that it was not up for negotiation and to just get over it.

I was extremely disappointed with their dishonest website and business practices. It was a terrible experience and I would advise anyone to stay far, far away from adeptpowersports.com.

I recently had a less than pleasant experience with Adeptpowersports and felt compelled to share it. Unfortunately, I was never notified when some of the parts I ordered were backordered, although the website promised to do so. After several attempts to inquire about expedited shipping, I finally received a response that took longer than expected and was informed that expedited shipping was not an option. I found this hard to believe since I know that carriers like FedEx offer this service, and I was willing to pay for it upfront. To make matters worse, it took about two weeks for my order to be fulfilled when most of it was ready to ship already. The team at Adeptpowersports also kept telling me it would ship for almost a week, which was frustrating. I am glad to have finally received my parts and move on from this experience, but I would certainly advise others to stay away from this vendor. Unless you don't mind dealing with rude and condescending people and waiting weeks for parts, I would suggest seeking alternatives for your needs.

I recently had an experience with Adeptpowersports and I must say, it was not a pleasant one. I ordered a Yamaha - PLANE BEARING, CONNECTING ROD, Part # 6JD-***-00-00 from their website and was informed that it was on backorder. I was frustrated, but I understood that these things happen and I was willing to wait.

However, when I received the tracking number for my order, I noticed that it was not working. I contacted their customer service and was met with a defensive response. They accused me of accusing them of providing the wrong tracking number, when all I did was ask for clarification. They also insinuated that I was frustrated with myself for not looking at what I was purchasing.

I found this response to be unprofessional and unnecessary. As a customer, I expect to be treated with respect and understanding. I understand that mistakes can happen, but the way they handled the situation was not acceptable.

Furthermore, I found their website to be confusing and difficult to navigate. It was not clear that the item I was purchasing was on backorder until after I had placed my order. This lack of transparency is frustrating and can lead to misunderstandings.

Overall, I would not recommend Adeptpowersports to anyone. Their customer service was lacking and their website was confusing. I would suggest looking elsewhere for your powersports needs.

I recently had a poor experience with Adeptpowersports after attempting to contact their customer service. I was extremely disappointed to find that their 24/7 customer service was difficult to get ahold of and far from helpful. In fact, I found it to be one of the worst customer service experiences I've ever encountered.

After having trouble with a product, I decided to call their customer service line. I was immediately met with long wait times and an unprofessional attitude from the representative. Once I finally spoke to somebody, I was frustrated to find that they were unable to help me with my issue and had no advice or recommendations to offer.

After expressing my dissatisfaction with the service I received, I asked to speak to a manager. However, to my surprise, I was told that no manager was available and that I should take my business elsewhere if I was unhappy with their customer service. Needless to say, I was incredibly disappointed with this response and would not recommend Adeptpowersports to anyone based on my experience.

Overall, it's important for companies to prioritize their customer service and ensure that their clients feel properly supported. Unfortunately, this was not the case with Adeptpowersports, and I would highly recommend looking elsewhere for your powersports needs.

I had a terribly disappointing experience with Adeptpowersports, and I feel compelled to share it with others. Unfortunately, I received non-working parts for my motorcycle, which was beyond frustrating. When I reached out to the company, thinking that surely they would help me, I was met with rude and unprofessional behavior. I cannot understand why they would treat their customers this way, but needless to say, I will never use their services again.

What is even worse is that the company seemed to care more about a few dollars than making things right. I can't help but wonder if this is a common occurrence, or if it was just my unfortunate luck. Either way, I feel deeply disappointed in the way I was treated, and I would caution any potential customers against using their services. I certainly wish I had read the reviews more carefully before making my purchase.

In the end, I had to go through the hassle of finding new parts and installing them myself, all because of the irresponsible behavior of Adeptpowersports. It's a real shame that a company would treat their customers so poorly. The harm they've caused will stick with me for a long time to come. I hope that others can learn from my experience and avoid making the same mistake that I did.

I recently had an experience with Adeptpowersports.com that left me absolutely disgusted. The lack of professionalism and customer service was absolutely unacceptable. I highly advise against making purchases from this company, as my experience was nothing short of terrible. I found their behavior to be downright childish, and it's concerning that a business is run in such a disorganized and immature manner.

When I reached out to their customer service team regarding an issue with my order, I was met with nothing but apathy and a complete lack of assistance. They were unable to provide me with any clear information on the status of my order, and when I attempted to escalate the issue to a manager, I received no response. This level of disregard for customers is completely unacceptable and unprofessional.

Overall, my experience with Adeptpowersports.com was an absolute disaster. The lack of communication, unprofessionalism, and overall incompetence demonstrated by the company is absolutely astounding. I would highly recommend that potential customers take their business elsewhere and save themselves the hassle. There are plenty of other reputable companies in the market that will provide better customer service and reliable products without the headache of dealing with Adeptpowersports.com.

When it comes to buying products online, customer service is incredibly important, and unfortunately, my experience with Adeptpowersports left me feeling extremely frustrated.

First and foremost, there was no phone number available to get in touch with the company. In this day and age, it's common for businesses to have a phone number listed on their website, so I was surprised and disappointed when I couldn't find one.

To make matters worse, any attempt I made to contact them seemed to wipe out my original order number. This made it difficult to track my order and left me feeling like I was going in circles trying to get answers.

Overall, my experience with Adeptpowersports was less than ideal. While I ultimately did receive my order, the lack of customer service left a sour taste in my mouth. If I had to do it all over again, I would likely look for another retailer with better customer support.

I had a terrible experience with Adeptpowersports (adeptpowersports.com). When I contacted them with a question about a part I received that appeared to be backwards, they were incredibly unhelpful and honestly rude. They made me feel like an inconvenience for reaching out, which is never a good way to treat a customer.

Even worse, when I expressed my disappointment with their response and suggested that I may need to cancel my order as a result, they didn't even try to keep me as a customer. Instead, they simply canceled my order without any effort to address my concerns or rectify the situation.

Overall, my experience with Adeptpowersports was extremely disappointing and left a bad taste in my mouth. As a consumer, I expect companies to treat me with respect and to make an effort to provide good customer service. Unfortunately, that was not the case with Adeptpowersports, and I would not do business with them again.

My experience with Adeptpowersports (adeptpowersports.com) has been quite frustrating to say the least. As a regular buyer of motorcycle parts and accessories, I have been let down time and time again by this company. They seem to never have the items I need in stock or on backorder, and when I do finally receive my order, it is often the wrong item.

On top of all that, it takes an eternity to receive the correct item once I have alerted the company of their mistake. This can be extremely frustrating when trying to maintain a motorcycle and get it back on the road as soon as possible.

What's more, the customer service at Adeptpowersports is terrible. The representatives are consistently rude and unhelpful, making the already difficult process of swapping out the wrong item even more of a hassle.

Overall, I would not recommend shopping with Adeptpowersports. There are many other reliable and customer-friendly options out there for purchasing motorcycle parts and accessories. Save yourself the headache and seek out a better retailer.

If you are looking for a reliable and trustworthy online store for powersports equipment and accessories, Adeptpowersports.com may not be the best choice for you. Unfortunately, their customer service has been reported as extremely rude and ignorant towards customers, leaving a sour taste in people's mouths. Not only that, but they also have a track record of selling products that they don't have in stock or can't ship on time, which can be quite frustrating for customers who need their items as soon as possible.

What really adds insult to injury is that when customers inquire about their orders or express dissatisfaction, Adeptpowersports.com's customer service representatives don't show the empathy and understanding that one would expect from a reputable business. Instead, they tend to berate and attack the customer, which is completely unprofessional and unacceptable.

It's a shame, as many people are passionate about powersports and require dependable, quality equipment to enjoy their recreations safely and smoothly. It's always best to avoid businesses that have demonstrated poor customer service, as it's a reflection of their overall business practices. Instead, seek out online stores with a reputation for excellent customer support and positive feedback from customers. Saving some money at the cost of your time, effort, and peace of mind isn't worth it if the experience is unenjoyable.

In conclusion, if you're thinking about purchasing anything from Adeptpowersports.com, we highly recommend that you proceed with caution. You don't want to risk getting caught up in their poor customer service, inventory issues, and unprofessionalism. There are plenty of other online stores out there that can provide you with the products you need while treating you with respect.