Ad Astra Recovery Services
reviews and complaints

I am not liable for this debt with AD ASTRA RECOVERY SERV and do not have a contract with ***. They did not provide me with the original application like I asked. *** .. Amount *** SEPTEMBER 01 2022 *** .. Amount *** SEPTEMBER 01 2022

I have received calls from Ad Astra. I have answered 2 of the calls. One was today, 9/19/2022. Once a human is on the phone line they ask for me by name. The demand personal information and will not share any information about the supposed debt. After the 1st call back in August, I was told they would contact me via mail. Nothing has been sent/received. Today's call was a woman. Again she starts a script about collecting for a personal matter and requests personal information (birthday) to verify. I state that if this is a valid debt and attempt to collect, they need to contact me in writing as I will not give personal information over the phone and without verification of the company and reason for the call

Possibly the end of 2021 or beginning of 2022 I started receiving phone calls and letters from Ad Astra collection agency on behalf of ***. For nearly nearly a year I received calls from Ad Astra on a regular basis. At the beginning of every call they asked me to verify my social security number.I knew Ad Astra did not have the correct social security number per my conversation with the *** store supervisor.At first I receive collection notices with the wrong social security number then all of a sudden I started receiving notices with the correct social security number. everytime Ad Astra representative called I would ask for validation of the debt. This went on for nearly a year. In early sept I received a notice from Ad Astra after disputing the debt with the 3 credit reporting agencies. I called Ad Astra and spoke with Sam. After discussing the discrepancies with *** he stated that I needed to send in another written request for validation of the debt because there were two loans with *** he stated because I had two loads with *** in their office I needed to submit another written request for validation of the debt I knew this wasn't true and asked to speak with the supervisor the supervisor said I did not need to submit another request and that there was only one loan. I told the supervisor that I was extremely frustrated with the multiple agents at Ad Astra that I had requested validation of the debt for nearly a year and never received it.I also complained about the multiple calls that I received on a regular basis from Ad Astra representatives after I asked them to cease and desist any further Communications via my cell phone and they still called my cell phone and because of the harassing phone calls I received I eventually had to change my number.I advised the supervisor of my conversation with Sam an Ad Astra employee. *** I advised the supervisor that I will be filing a com