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Ace Hardwareunable to return product

1
K Aug 12, 2018

I was unable to return a product with the receipt without giving my personal information. I purchased this product a few days earlier. I am not sure exactly why they were denying me a return without having my address and phone number. Since when is this required to return something? I have the receipt, which also has my credit card info on it, which matches the card I wanted refunded. Flat out discrimination. I actually feel worse for the employee, if this is how they are trained. The product in question was plumbing sealer, which had completely separated and out of date.

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