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1.1 1033 Reviews

Motel 6 Complaints Summary

33 Resolved
999 Unresolved
Our verdict: If considering services from Motel 6 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Motel 6 reviews & complaints 1033

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4:39 pm EDT

Motel 6 cleanliness standards and hospitality!

It was about 2:30 am on a Monday. There were no other choices because every other decent hotel was not awake to take in a registration. There was a sign to be patient since they were using a new computer system. ok. The woman asks for my address. Why? Why would you need that? The woman says its not for her its for corporate. Well, I don't feel its necessary for them to have that info in order for me to have a room since they already have my credit card info. Her response - she completely stops what she is doing and asks - do you want to go somewhere else? And not in a nice way. I obviously have no choice. Then we go to the room and find that it smelt like urine, perhaps even dog urine. There is also a dog next door that you can hear thru the thin walls as well as you can smell it thru the vents AND the fuzzy blanket had tons of dog hair embedded in it - and we had NO dog! There was a dead fly glued to the wall above the door. It was just terrible. The one nice thing? - it had a nice shower.

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12:00 am EST
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Motel 6 Odor in the court!

Man, I know my attorney is going to kill me but this thing is so juicy, as a citizen-journalist, I just can't stop writing about it. Besides, Accor North America holds a franchising philosophy based on fairness, honesty, trust, open communications and diversity so here goes:

My case is moving forward to jury trial in Circuit Court - this thing smells so bad, they'll have to issue gas masks to the judge & jury.

I don't want to go into detail, I'll let my very capable lawyer do that in open court but Consumer Complaint Chums consider:

1. Accor's Seaside, OR, Motel 6 Manager Judson is suing my wife for being sweet.

2. He wants to nail me for a motel owie when I wasn't even present at the time.

3. Wants to limit my First Amendment Free Speech on the Internet, which the Electronic Frontier Foundation (EFF) says I have every right to do.

4. What else? Maybe his slick corporate lawyer will tack on the charges that I'm the Boston Strangler or kidnapped Lindberg's baby as well.

Oregonian journalist Marge Boule' - who incidentally published one of my stories - said, "It stinks"; well she's right, it does.

Bring it on; I hope it's settled before Christmas.

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Richard Colbeth
,
Jul 08, 2007 12:00 am EDT

Update on my complaint against Wolf & Judson's Seaside, Oregon, Motel 6, July '07: I have filed suit in Small Claims Courts in Washington & Multnomah Counties charging Libel, Acute Emotional Distress, Breach of Contract & Violation of my substantial right of public accommodation.

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Richard Colbeth
,
Dec 02, 2007 12:00 am EST

A Lady Posted and Asked. I replied:

So sorry, Kim, I thought you were Kathey Killer Keel; between he and Striderq, there's enough odor to run a skunk off; I'm not even responding to that idiot pair's postings any more but I digress, thank you for asking about my darling' wife. She is a quiet, timid soul, my honey, the love of my life, my sweetheart; we tried to celebrate our 19th Wedding Anniversary at Seaside but Motel Manager Judson squashed those plans with his stupid Do Not Rent list; back to that later.

Once I was enjoying a warm summer afternoon in a little stream that runs by her Dad's house. She was picking flowers by the bank and I was enjoying an after dinner cigar. Well, Kim, a NO SMOKING sign floated down the creek and do you know what that shy little gal did? She insisted I put my cigar out! In the middle of the pool! I did. I've never gotten over that. Play by the rules Sandy.

She's crippled up real bad, Kim, she had tuberculosis as a child and wore braces for years; now made worse by arthritis, she can barely walk, it's very painful. Plus this whole traveler's nightmare with Motel 6 is really upsetting her.

But she endures Judson's humiliation and walk she does as she shuffles up and down the corridors of the nursing home where she's worked for over 20 years, taking care of her elderly 'babies' with compassion and the prettiest smile I've ever seen in my life. I would accept her smile as my last view of earth. They refer to her as 'Mother Teresa' at work, and rightfully so. Her co-workers are up in arms about Judson's folly and say things about him and Motel 6 I wouldn't dare utter.

Judson told the WA BBB that my bride fits his criterion of being a very nasty person. Judson's lawyer wrote her a subtle intimidation letter that scared her so bad she sobbed 'till tears dripped off her chin.

His lawyer says I hurt his client's feelings or should have known I hurt them; well, I'll tell you what, Kim, if that son-of-a-### would have insulted my wife 200 years ago like he did, he would have found himself under an elm tree at dawn in his knickers facing a dueling pistol instead of a lawsuit. 100 years ago a John Wayne type would have had him standing out in the middle of a dusty road at high noon yelling, "DRAW, POLECAT!"

Thanks for asking, I hope I answered your Q., Dick.

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Chicago-Dan
Chicago, US
May 25, 2009 11:23 am EDT

can you call me or email me about this case and any/all other court lawsuits against ACCOR also MOTEL 6 or RED ROOF INN ?

I have a case of my own i am getting ready to file with the EEOC and then an attorney.

thank you so much. [protected] or email dan22x@aol.com

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cynthia adame
,
May 26, 2008 12:19 pm EDT

Recently a large group of family and friends rented 9 rooms at Motel 6 2185 Southwest Loop 410 San Antonio, Texas 78227. Memorial weekend. Our service was the worst ever. For more than 6 years this same group has rented from Motel 6 and the service has progressed to the point to where we are no longer going to give them our business. Bathroom toilets were non functioning, roaches in some rooms, sheets were not changed, spiders, smoke detector hanging by wiring, no wash clothes available, a/c not working ( needless to say the temperature was 97') and to top it off the assistant manager was parked in the handicap parking space without a permit placard or license plates. None of these complaints were handled by maintenance or by management. No discount was offered but on the day we were to check out we were told we could move to another room. HELLO we are checking out! NEVER AGAIN WILL MOTEL 6 SEE ANY OF OUR HARD EARNED MONEY! Holiday Inn is giving us group rates, breakfast and hospitalitiy next year. Memorial Day should not be so memorable!

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Richard Colbeth
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Apr 03, 2008 7:01 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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12:00 am EST

Motel 6 terrible service!

Frivolous? Trust me, my friend, i'm very earnest about finding out why judson first apologized to my wife and me and then slammed us on his do not rent list. I'm not being playful about him insinuating to the wa bbb that we're nasty people. I'm not being flippant about being upset over him offering to broadcast my ire coast-wide. I'm deadly serious about seeking his attorney's disbarment for violation of the rico act and have written to the oregon bar about it. I'm not playing about seeking judson's arrest for violating the anti-slapp law and have petitioned the appropriate oregon district attorney for it. I'm serious as a heart attack, pal, a heart attack. I'm not backing down & i'm not going away. Seriously.

If you would like to help this 70 year-old disabled veteran with some 'stones' to fight this giant, you may, at: p. O. Box 821201 vancouver, wa 98682.

Thank you,
Dick and sandy.

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Update by Richard Colbeth
Apr 06, 2008 7:02 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am EST

Motel 6 rebuttal

Springfield Bart is an adversarial Accor crony, I believe, and he chimed up on [redacted].com. This is my response:

I gave Springfield Bart a facetious reply to his sincere rebuttal and I apologize for that. He gave me a list of nine [redacted]s that he went to some time and effort to compile which I didn't address and with ROR's permission, I would like to:

1. /URL removed/

A horrible experience LA Kathey had (not me) when she was attacked by a pit bull held by a man talking to the desk clerk in the motel and the outrageous response she got.

2. /URL removed/

I thought the long list of guests mauled by Accor's motels calls for a Class Action lawsuit to be initiated and I still do.

3. /URL removed/

Because Motel 6' Owner/Manager and his attorney retaliated with a frivolous counter suit, I was forced to hire an attorney I can't afford or forfeit $100,000 so I issued a donation plea to help me through this travel nightmare. My Social Security check will only stretch so far.

4. /URL removed/

My story. This unbelievable, but well-documented act of treachery by a maniacal motel manager is right up there with Hitchcock's Psycho. All it needs is an Anthony Perkins, a little sex and some violence. I hope to write a book and I hope they make a movie out of it.

5. /URL removed/

This is gall also beyond belief. Motel manager violates the RICO Act, for which he and his sleazy attorney should have been arrested and maybe will yet, then ask me to post bond promising not to tell the world about their egregious conduct. Actually, I can't blame them for not wanting their conduct advertised.

6. /URL removed/

"Got a substandard room, complained, got put on Do Not Rent list. Complained about that, got sued for $100,000. Afraid to complain about that."
Right. There's no telling what this out-of-control manager/attorney pair is capable of.

7. /URL removed/

My story to Accor North America, trying desperately to find a sane voice in the organization. I said, “Motel 6 Slammed on Do Not Rent list for requesting a discount for being assigned a substandard room Seaside Oregon..."

8. /URL removed/

My story also sent to Accor HQ in France for the same reason - looking for reason in an unreasonable situation.. I think they responded to Accor HQ N.A. who probably made their usual insipid effort to resolve the matter by sending out a form letter - I've received 1/2 a dozen all saying the same thing, signed by a different Guest Relations person. If anybody ever died and made me boss of Accor's Quality Control Division (if they even have one), I'd fire the whole bunch of " Guest Relations" persons and put people in there who knew something about Customer Service. What happened, and is happening, to my wife and me is outrageous beyond belief and I think the whole world should know about it.

9. /URL removed/

I said, "I thought it was outrageous abuse of authority on Judson's part, spineless mismanagement on Accor's part and since Wolf & Judson are related, their response would be expected. And us? Our character is being defamed all over the place as Judson threatens to inform others in the hospitality industry of - whatever."
Right. Seems like a reasonable post on a Consumer Complaint site.

Bart, if you insist on Post-Bashing, I am willing to trade you Post for Post - you list mine one at a time and I will list those of other innocent travelers Motel 6 has treated horribly. I'll bet I out-post you 10 to one.

I do attest my posts were valid.

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Update by Richard Colbeth
Apr 06, 2008 7:12 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am EST

Motel 6 sexual paraphernalia

Motel 6 parent company Accor Hotels decided to replace the Gideon Bibles with "intimacy kits." For Accor, providing travelers with sexual paraphernalia is more important than the Bible.

If this is not O. K. with you, if you object to going to a motel with your kids and when their curiosity compels them to open a drawer and they find a sex kit in there instead of the usual Bible, sign a petition protesting this at American Family Assn - AFA.org.

Read full review of Motel 6 and 1 comment
Update by Richard Colbeth
Apr 03, 2008 7:03 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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Anoynmous
,
Jan 08, 2008 12:39 pm EST

I think that is a fantastic idea - far more useful than a bible ever was! Take your puritanical nonsense elsewhere, perferably somewhere far away with your little group of christi-nazi AFA members.

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12:00 am EST

Motel 6 what can lil' ol' me do?!

Plenty! check any consumer complaint site dot com: [redacted], blagger, complaintsboard, complaints, complaintservice, complaint. tv, consumerbeef, corporatesnitch, departmentofcomplaints, furiocity, measuredup, myspace, my3cents, pissedconsumer, planetfeedback, tattletaleconsumerhotline, ventvent for example - there are others and let your voice be heard! copy this and stick on your fridge.

America's corporate history is peppered with david and goliath stories where an almighty corporation is taken on by a lone whistleblower maybe like you determined to expose unlawful actions or dangerous products.

Whether it's battling a monster motel industry like accor's motel 6, big tobacco, identifying cancer clusters in your community or getting a malfunctioning car seat taken off the market, if other people share your complaint, a class action lawsuit may offer the appropriate legal remedy. ehow legal

Read full review of Motel 6 and 1 comment
Update by Richard Colbeth
Apr 06, 2008 7:09 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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Julian Burke
,
Aug 13, 2008 4:57 pm EDT

Two months ago (06/08) I stayed at the Winston Salem Motel 6 only to be awoken at 3 am by the next door guests as they were shouting and throwing glass bottles. (hitting my door) I called front desk and the fight seemed to stop. I complained next morning, they were apologetic and gave me a free coupon for my next stay which was fine with me.
Last Friday (6Aug08) I went to check in after a tough day and driving my truck. The girl said that I had been placed on the "do not rent" for disturbance. She wouldn't even try to understand saying there was nothing she could do even though I had the coupon and didn't care. I tried to call the reservation number about my guaranteed reservation and the coupon they gave me for future use and they were of no use. Yes I was mad and she called the police to have me removed from the property. I have tried to call the regional manager but he will not return any phonecalls. Guest relations is a "customer no service" outfit. Motel 6 is a lousy run outfit and they don't even care.

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12:00 am EST

Motel 6 mentally abused!

If any of you veterans out there are planning on visiting Seaside, Oregon for Veterans Day, the Motel 6 there is a pretty nice place to stay, it's economical and you can bring your pet. But my wife and I were barred from ever staying there without any reason given. It may have been the manager is an anti-war guy and didn't like my Viet Nam Veteran license plate holder.

Thanks, Dick and Sandy.

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Update by Richard Colbeth
Apr 12, 2008 11:30 am EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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Motel 6 disrespect innocent travelers

After Accor's Seaside, Oregon Motel 6, Owner/manager, Lee Judson, falsely inferred my wife and I are felons and/or tortfeasors, I researched the company and found there are literally 100's of complaints against it nationwide.

I wonder how one would go about getting a class action lawsuit started against them? Something ought to be done about the way they disrespect innocent travelers.

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Ora
,
Aug 11, 2007 12:00 am EDT

I was hospitalized for a disability that disabled me to perform my job duties, I was told that I would not loose my job because of my hospitalization, after I was discharged from the hospital that was not the case. The unfair thing about it is that another front desk clerk fired me and there was not a real reason present as to why I was fired and above else the manager did not even know about me being fired and she did not have an explanation as well. I mean it is one thing to fire a person, but to ignore them and not give them a real reason why he or she was fired is horrible. I mean I am taking further steps I tried to avoid having to take legal actions, but the owners of the motel will not return my calls, which has left me no other choice rather than to seek legal assistance. I mean me and my child we have needs and to be hospitalized and then fired from my job, I really do not know exactly where our next meal will come from, which is what hurts me the most.

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X3ROOT
, US
Jan 18, 2010 3:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

i want inform you with situation happen with me personal

i was with my friend he already reserve room and I'm going with him to make check in then we make check in and every thing was OK
when I'm going to deliver him to room the receptionist tell me he must go to room alone you can't go up with him he tell me you can wait him sir in loopy i tell him no problem thank you
then i was in loopy and i see the hotel is nice
i decide when I'm seating in lobby to reserve new room to stay with my friend
and OK I'm going to web site and make reservation and i get confirm code from 17/1/2010 to 21/1/2010
then I'm going to reptionist again i ask him about my new room then i was reserve it on 17 /1/2010
he tell me no reservation done and he till me that booking stuff is out of hotel and u cant make check in you must come tomorrow for check in .then how i pay the night and no room confirm in hotel
when I'm going to cancel the reservation l cant bec that time is out for cancellation

I'm really Amazed
Because For me that's not problem because i don't need room i decide to get it when I'm in loopy but what about some one else need that room urgent For Any reason
And mercure have that good reputation how that error done
if u need some one explore your hotel;s defect u can use me I'm clever on that ;)

I'm really wanna cancel my booking

Thank you Too much

Lovley Guest

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Richard Colbeth
,
Apr 06, 2008 7:07 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am EDT

Motel 6 outrage

Donation plea: mr judson, manager of this seaside oregon motel 6, is suing my wife and me for $100, 000! He is suing me! How outrageous is that? He kicks us out for no reason, we complain, and he sues us - is the world going nuts or what? Anyway, my wife and I are disabled, retired, on a fixed income and attorney fees are driving us into bankruptcy; if you could see your way clear to help us, it would be very much appreciated. Send your donation to dick colbeth, p. O. Box 821201, vancouver, wa 98682. Thank you and god bless.

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Update by Richard Colbeth
Apr 08, 2008 3:10 am EDT

December 26, 2006

Dear Mr. and Mrs. Colbeth,

It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us.

I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time.

Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

Update by Richard Colbeth
Apr 03, 2008 6:42 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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PeteMucciolo
,
Nov 17, 2007 1:44 am EST

U are a scamming piece of ### if u cant come up with all of that info. you are just a crack head who cant get money on his own so you have to go on a scam protection website and try to scam. SO IF THIS GUY DOESN'T COME UP WITH PROOF DON'T ANYONE SEND HIM ###... DON'T TRUST ANYONE EVEN ON THIS WEBSITE... NONE IS VERIFIED ANYONE CAN POST SCAMS!

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Carma Coleman
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Oct 01, 2007 7:47 pm EDT

Would you kindly post an additional comment with your civil suit number, the court name, address and the phone number of the court clerk along with your attorney's name, phone number and address so your plight can be verified. Sorry, my family has had problems in Seaside while visiting also. (not at this Motel).

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12:00 am EDT

Motel 6 poor service!

Up to speed: Seaside, Oregon, Motel 6 Manager, Lee Judson, inferred that my wife is a prostitute and I a drug dealer by - illegally, I believe - putting us on his nefarious Do Not Rent list without cause. So after 8 months of trying to get our good names cleared without success, I sued him in Small Claims Court for $5,000. He and his attorney, Stan Gish, bullied me and filed a frivolous counter suit for $100,000 taking it out of Small Claims Court and into Circuit Court, forcing me to hire an attorney to defend myself against against him!

O.K., Now Gish & my attorney are discussing dismissing the case and having both parties sign a stipulated injunction which would prevent either of you from posting anything (on consumer complaint sites like this one) regarding the other party. No money would trade hands. However, you would be required to deposit some money, probably a couple thousand, as security (in a place to be determined) to ensure that you do not breach the agreement. If after a year you have not breached the agreement, you would get the money back. If you breach of the agreement, the money would go to Judson.

Can you believe that?!?!?!? Beware!

Read full review of Motel 6 and 1 comment
Update by Richard Colbeth
Apr 12, 2008 11:40 am EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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Edward A. Harris
,
Sep 06, 2007 9:28 pm EDT

This past Labor Day weekend we traveled to Lincoln City, Oregon. We had made a 3 day reservation with Captain Cooks Motel which is located in the 2700 block of Hiway 101 NW. We have stayed at this motel in the past when visiting Lincoln City and have had no issues with them.

On the morning of the third day it became necessary for us to check out and not stay the third night due to a family emergency back home. As we checked out we were advised that the motel required 48 hour notice for a cancellation. We could request the manager to waive this. A few days later I called and was told they would not waive the lost night's stay, regardless of the reason. Even though I told the manager that we were frequent visitors to this particular motel and visited Lincoln City at least once a year, staying with them in the past, they would not reconsider. I told them that I would not be utilizing their establishment again due to this in flexible policy.

I can not recommend Captain Cooks Motel in Lincoln City and encourage others to avoid them.

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Motel 6 - do not rent list

Seaside, Oregon, Motel 6 manager, Lee Judson, put my disabled, senior citizen wife and me on his Do Not Rent list simply because I complained about a substandard room and possible evidence of bedbug infestation. Franchisee, John Wolf, Portland, Oregon, is doing nothing about it. Accor North America Georges LeMener's customer service said 4 months ago...

Read full review of Motel 6 and 27 comments
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12:00 am EDT

Motel 6 that is just overpriced!

As I was showering, (6pm) a woman from management came in the room without permission, and claimed that she was changing the towels, even though there already was enough. I came out of the shower, and she ran out the door. She was not in a housekeeping uniform. I saw her go back to the main office. It was clear that she tried to steal my bike. Also, the price is now $85 a night. That is just overpriced!

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12:00 am EST
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Motel 6 do not rent list

My wife & I have been staying at that motel for over a decade, with absolutely no problems whatsoever, last stay, may 29th. When I tried to make a reservation in november, they told me manager lee judson had put us on his do not rent list. This list is typically reserved by the hotel/motel industry for drug dealers and prostitutes...! My wife and I are both quiet, responsible, disabled senior citizens. I've been staying at hotels/motels over half the planet for about 1/2 a century. I probably stayed at that seaside motel 6 while judson was still in high school. Manager judson absolutely refuses to say why he put us on that horrible list. I would like him to #1. Apologize to my wife for the egregious guilt by association he caused her and to me for assassinating my character. #2. He should admit he made a mistake and he should take us off that list and restore us to full acceptance.

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Bill Bierling
, US
Dec 25, 2023 11:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Double charged for room.Room didn't have promised free wi fi. Front desk tried to get more money to switch me to another room.To top it off I feel like my credit card information was compromised by this location. Worst experience ever

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B123469
Westminster, US
Nov 04, 2023 9:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I stayed at motel 6 in Westminster long beach and woke up with bits all over me and my boyfriend body

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WatchOnn
, US
Oct 11, 2023 8:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Place was terrible ,09/30/23 arrived 10/1/23 check out. Toilet did not work ,bedding terrible, flooring terrible, smoking smell,hole in shower, grass overgrown,pool in bad condition,you name it.

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Narissa Melero
, US
Sep 23, 2023 5:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Your maintenance man was touching himself asking me for sex after I told him I was gay he still kept on and touching himself I have video of this man when he's supposed to fix the microwave in my room I feel sexually assaulted and violated. I have more videos of him but it's too large to upload!

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Chaplin Anon
Weeki wachee, US
Mar 12, 2023 4:30 am EDT

Discrimination prejudice at Motel 6 in weeki wachee Florida

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Tamara Hall
CALGARY, CA
Nov 30, 2022 10:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The manager refunded half after us being there 2 hours and having two coach roaches running through the room from under the furniture

The poor man at the desk who was lovely felt terrible he was a very sweet man

The manager owner should be disgusted by this and happily to return my money !

Roaches in the room two huge absolutely disgusted!

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Mike Garciad
Tacoma Washington, US
Aug 23, 2022 3:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On August 8th 2012 I booked a room on a set price of 114 the next day I was going to pay the same price and they charged me 180 how's that work

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Amanda Ritchie
, US
Aug 16, 2022 1:19 am EDT

Placed on dnr list for having a guest that I never had in my room ?

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Mike Garciad
Tacoma Washington, US
Aug 14, 2022 11:46 am EDT
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It's not fair cuz people don't have money I just got stranded here from Los Angeles when I got left here from by somebody and they overcharged me going the fact that I have nothing and I was stranded here in California and they still charged me 180 when knowing the fact that I may have that much money so how much heart they have and they care about people don't give a f*** about people

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Daniel8808
, US
Oct 19, 2019 7:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Never gave clean towels, never cleaned the room, the remote for the TV did not work. Had to take the dirty towels up to the office every time I needed clean ones.

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Phone numbers

+1 (800) 466-8356 +1 (800) 899-9841 More phone numbers

Website

www.motel6.com

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