The complaint has been investigated and
resolved to the customer's satisfactionResolved Accor Advantage Plus — cheating by payment with creditcard and advantageplus card
resolved to the customer's satisfaction
Grand Sukhumvit (ex Sofitel) managed by Accor
Accor and AdvantagePlus they always find new ways to cheat the customers.
Last experience: they don't charge you as usual and every where in local currency. So on friday, 5th february. In the ex Sofotel managed Grand Sukhumvit they charged my Visa Lufthansa Gold Card not in Thaibaht sondern directly in Swiss Francs at a Change from 29 instead of 31.
Using the AdcanatgePlus card in 1 from 3 case you will get troubles to get the menber discount. And most of the Accor Thailand Hotels denied AdvantagePlus member Late Checkout - even against payment. The good stadd from Accor AdvantagePlus leave after a short period, but the lazy mangers Mc Kenzie and the lying Miss Kanchana are always the. That's the reason why AdvantagePlus Cardholders always stop this membership after a short wile..
It's a pleasure to be Guest in Starwoods Hotels it's a nightmare in Accorhotels in Southeast Asia. ucg, journalist IFJ, HCMC VN
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