Acaipure review: Charge not authorized by me 1528

I also place an order for this product on 11/6/08 and only agreed to the S&H. I $44.85 was taken out of my account which caused it to be overdrawn.today is the 19th still no product, when I called there was a 35 minute wait time. I had to cancel my card. How can I get my money back.

I have also sent an e-mail about you charging my account 45.85 for product I didn't order and you have yet to contact me with a RMA number and a confirmation from the shipping provider so I can return the product. I have called BBB and reported this company and called my lawyer to see if there is a way to shut you down for your company is running a scam on the internet and you need to be exposed. I want my credit put back to my account and if I don't hear from someone with in a week I plan on taking some drastic messurments and I have been assured that not only will I get my money back, but also for the trouble, inconvience and for the scam. Look for a lawsuit !

Hey, gotcha phone number. I've been scammed by them too. They threw in a pack of gum and charged me this riduculous fee too. I called this number and you can cancel if you have the account #. I left them my phone number and address and told them basically don't be spreadin what little wealth I have.
Phone #[protected]

i recieved 2 extras in with my free offer. i need a rma number to return all products and i want a full refund too. please send me a number so i can return items that i did not open.

Seems like I'm having the same problem. Received my trial sample @ 4.95 on Oct. 3rd. Since then I have been charged 39.95 and 44.85. I also believed this was an honest, trustworthy company since Oprah had used them, I guess we've been deceived. I pray that someone will bring justice to all this and stop this company from taking advantage of innocent customers.

I also ordered the "free trial" of Acaipure for the shipping charge of $4.95 and was charged that plus $39.95 so I returned the unused capsules for a refund along with a letter cancelling any "subscription", got $33.10 back and then was charged another $39.95 the next month. It's a huge SCAM!

Contact your bank and let them know, usually they would work with the company and you can get your money back. Hope this helps! :)

I ordered their product (AcaiPure) for $4.95, shipping costs, only to discover a few minutes later, the company charged me $44.95 for the product. I tried calling them no answer, and I tried calling the next day also with no one answering the phone. I had called my bank right after discovering the charge to dispute it. I have to write a letter to the bank giving them all sorts of information. Do Not Order from this company. You would be better off to go to your local vitamin store to find something similar.

I did the same, was only suppose to pay shipping and they hit my account for over $40. I emailed them
twice and no response and of course no product either. ML

This company is a SCAM! The product is crap, the customer service is the WORST I have ever had-they hung up on me after I waited for 61 minutes on hold, they charged my account and after I returned the product, they would not refund my money. They charged my account 3 times for something that I didn't want. They never answer the phone. This is the worst company I can think of ever that is doing business. DO NOT FALL FOR THIS SCAM!
I called my credit card company and filed a dispute.

I ordered the free trial and paid shipping cost of $4.95 and was assured that my card would not be charged for more. 2 weeks later I have an unauthorized charge of 44.00 and some change on my card. I filed a fraudulent charge complaint with my bank and had my card cancelled in the event they try this again. An hour wait before speaking to a customer service rep is nonsense. They have yet to responded to my emails. I will send one a day until I speak with someone. This is horrible. If I even liked the product, the practice by which they do business is despicable to say the least. And Opray endorses this? She should be made aware of their practices as well.

ILL TELLYOU HOW TO BE SURE AND STOP ---THIS CALL YOUR CREDIT CARD CO. AND CANCEL THE CARD AND HAVE THEM REISSUE YOU a new ONE. ITS WORTH THE PIECE OF MIND.

They just got me to. Getting ready to send ariz. a piece of my mind. The only good thing is I used a card with 50.00 in it. I willcancel the card today. Crooks, and oprah is to blame also dont let her slide, she is getting comp. for her name. WONT WATCH HER ANYWAYS SINCE SHE JOINED THE POLITICAL GAME.

I WOULD LIKE TO ASK EVERYONE THAT HAS BEEN RIPPED OFF BY THIS COMPANY TO GO ONLINE TO THE BETTER BUSSINES BUREAU OF ARIZONA AND COMPLAIN ABOUT THIS COMPANY

"CENTRAL COAST NUTRACEUTICALS, INC THE ADDRESS FOR THIS cENTRAL cOAST cOMPANY IS THE FOLLOWING: 2375 EAST CAMELBACK RD, 5TH FLOOR, PHOENIX, AZ 85015.

LET'S ALL GET TOGETHER AND COMPLAIN, MAYBE WE WON'T GET OUR MONEY BACK BUT AT LEAST WILL STOP THEM FROM SCAMMING FOR INNOCENT PEOPLE. THANK YOU.

Same as all the above, I checked first to make sure there's no follow up shipment and charges, supposed to be just a trial offer for $1.00, plus $4.95 shipping, they sent veriication on my email that it will only be $5.95. on Nov. 11, they charged my account $38.95. I did not get a second bottle, I have two charges on my account, which I did not order and cannot afford, I'm on a social security and very fixed income. Hope they refund my money back. what a rip off.

I am in schock that so many of us have been taken advantage of. I have emailed them and said DO NOT SEND ANY MORE PRODUCT AND DO NOT CHARGE ME FOR ANYTHING FURTHER, if they do, I will report it to Michael Finney on KGO radio, San Francisco CAlifornia. I received AcaiPure which I ordered, I received two items I did not order Hoodiburst gum and Hoodiewater and have been charged $44.85. I want nothing to do with Central Coast Nutraceuticals, Inc. WHY IS THIS NOT MONITORED MORE CLOSELY. In these economic crisis we are in, this is just horrible, to say the least.
WHAT GOES AROUND COMES AROUND, SO WATCH OUT! I HOPE THEY ARE CAUGHT. I am livid, I have printed out everything so I have proof of this whole scam.

Virginia Smith
Saratoga, California

i was ripped off. 45 bucks no answer for customer service im getting my uncle to investigate he is a lawyer

I'm having the same problem with this company - two charges to my checking account ($44.95 and 39.95), having only ordered the "free" sample. I am now on hold with the company and was told my estimated waiting time is 53minutes! I will be reporting Central Coast Nutraceutcals to the Better Business Bureau in hopes of having the funds returned to my account and having this company put out of business.

I DO NOT UNDERSTAND WHY YOU WILL NOT RESPOND & TRY TO CALL ON THE PHONE. THEN TO HEIR 70 TO 90 MINUTES WAIT TIME. THIS IS VERY STUPID OF YOU TO THINK THAT ANYBODY WOULD OR COULD WAIT THAT LENGHT OF TIME.!

I ordered Acai Pure Trial free for just S&H, $4.95.I did not order, Hoodiburst Gum orHoodiawater for $44.85 I refuse to pay for this.I will pay for the Acai Pure, But not the other.!You will not use my credit card for no reason what so ever!take my name OFF! your mailing list.I think you Guys are very wrong in sending products that I DID NOT ORDER! Do not send me nothing else EVER! I will send your Hoodiburst gum & your Hoodiawater back. & I refuse to pay 15% restocking fee.!My Order Number is 1546506

They keep you waiting on the phone so you will hangup. I can hear them answer and put me back on hold. Another OPRAH scam. Thanks

what a ripoff, the exact same happend to me, I have been trying to call the toll free number for three weeks every day and have ben on hold as long as 55 min, nobody ever comes on the phone. I am calling the attorney Generals office, there has to be a stop to this spam.

i was charged $44.85 when i was only suppose to be charged only $4.85 i.m very very upset

i also recieved the products of acai and was charged $44.85 i was only suppose to be charged $4.95 how can i get my money back

Yes all the above are correct. scam, scam, scam. I had to wait on the phone 70 minutes to cancel any future orders.
Don't order from this company, unless they change their policies! I have been billed on my credit card for a second shipment and never received it. Wow be careful.

The same thing happened to me. It was supposed to be $4.99 s&h but my credit card was billed for $44.85. What a scam.

I guess I had a momentery loss of consciousness. I too was suckered into this scam. I usually will check these things thoroughly and was captivated by the "MIRACLE WEIGHT LOSS" claim. I too stayed on hold for 69 minutes 48 seconds or whatever the heck it was and was told the same info that was NOT CLEAR from the beginning. When I told the "customer service" person/dummy about this being unclear, he HUNG UP ON ME. I am spitting mad and hopefully have learned my lesson.

I did not order Hoodiawater 1 Unit but it was charged on my account and shipped to my address. The support line was backed up 61 minutes when I called, I am still holding.

These people are full of you know what. I was fooled into trying the trial size and i haven't recieved anything and that was on the 10th then they claim they have so much orders they backordered. I'm told them was a lie and they were just trying to get my damn money.

I place order foACAIPURE Complaints - unauthorized credit card charge
Review all ACAIPURE complaints
ACAIPURE
Posted: 2008-11-17 by Samantha Mumphery[send email]
unauthorized credit card charge

Complaint Rating:
Company information:
CCNNUTRA
unknown
United States
Phone: [protected]

I went online and found a free trial for an Acai Berry Power 500 product and colon cleanse. The free trial amount to be charged to my credit card was to be $4.95 for shipping. and a company by name of CCNNUTRA had charged an amount of $ 44.85 to my credit card. I tried to call this CCNNUTRA company and there is a constant busy signal. I brought this company up online, and there were many sites on fraudulent charge complaints on this company. Some of the websites were not even coming up any more on the web site listed. This company needs to be stopped with their dishonest business transactions, and unauthorized credit card charges to consumers credit card companies. This incident has caused me undue distress, and certainly has discouraged me from ordering any more online.
r shipping

I sent a message to the Opra show telling about the scam. I hope they will stop advertising AciPurfe.

I agree with all the above complaints. Tried calling customer service [protected] several times and of course the wait time is over 3 hours or the latest 77 minutes. I was also charged $44.85 for the Hoodiburst gum - $9.95 and Hoodiawater - $29.95 and the free trial of POMClear. I did NOT order these and I do NOT want them. PLEASE REFUND THE $44.85 TO MY ACCOUNT AS SOON AS POSSIBLE. I cannot afford your ripoff. Please send me the Return Merchandise Authorization.

I also sent the gum and water back as soon as i received the products. Now i just received another bill $39.95 after i have canceled it on line and with a written letter. Does anybody know how to stop this, thank you!

Reference # 6928352

I have the same exact complaint as all of the others. I was also suppose to pay for the free trial and was charge 44.85 for 2 other things I did not order and cannot use. I cannot reach anyone by phone. These people should be investigated. I've learned a good lesson.

I am another one to get scammed. I ordered the $1.00 (trial offer) and was sent the gum and water total order $45.85. I want my money back. This is fraud, plain and simple. We can all get together and try suing in a block.

I am in the same boat. Ordered from Acai-Pure after seeing a Dr. Oz/ Oprah supported ad on Facebook. Now a month later I have a 39.95 charge on my visa that I did not approve, nor have I ordered/received any more product. I am now on the phone with the company and the wait time is 68 minutes.

I didn't notice the two boxes that needed to be "unchecked" which was my fault. I ordered ten days ago and still have not received anything except the two charged on my credit card for $44.85 and $45.85. How will I know whether they work and then cancel before the 14 days are up if I don't even get the products. I plan on sending everything back without even trying. I'm really disappointed as, according to Oprah, it sounded like such a good product. I sent an e-mail to the company, but have not received an answer and have not been able to get in touch with them by phone. So, how are we supposed to cancel our membership. I did contact my credit card company explaining the situation and they disputed the amount and said that they would wait to see if another charge came through before cancelling the card and issuing a new one.

I too was scammed by the company that sells Acaipure and colon plus. I ordered the products on 11/15/2008, and I looked at my online bank statement 11/17/2008. When I looked at my bank statement I saw two charges on there in the amount of $44.85 and $45.85. The only amount I authorized was $4.95. You live and you learn. I called my bank and stopped payment.

If anyone had read the fine print on the bottom of the Acaipure website upon ordering, you would have read that they will continue to charge you 39.95 a month and the first month is also in that, $4.95 price. You need to call them and cancel if you do not want to be charged more, and then send back the remainder of the pills you have, and they will give you a refund!

DIRECT FROM WEBSITE:
You are ordering the AcaiPure 14-day risk-free trial offer for $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with AcaiPure for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 14 days after your receive your trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to at any time by simply calling our Customer Care department at [protected], by emailing us at support@centralcoastnutra.net, or by using the Contact form on our website. Remember, most customers see noticeable results by using AcaiPure consistently for 3 months. If you are not fully satisfied with future shipments of you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer. I also agree to the 24 day bonus trial Fit Factory for $29.95 each month thereafter, should I choose not to cancel. For questions or to cancel Fit Factory please call our Customer Support team at [protected] M-F, 9am-9pm, EST.

I sent in for an order for a free trial and I change my mind and would like for you to disregard the order please. I didn't realize how much that stuff cost and I saw that I would be sent additional bottles that I don't want. I was just going to get the free trial and that's all. Now I don't want any of it. So please take my credit card off from the order.
Thank you