Acaipure review: Charge not authorized by me 1528

This is what I just posted...( a new complaint):

I wish I had known about this website before ordering these two products. I saw this on Oprah/Rachel Ray...in which I will NEVER order anything she sponsors ever again, nor will I watch her program...how can such a name like Oprah endorse such a scamming product? Matybe it is because she gets it for FREE. It states that you may try the products for just a shipping cost of: Acaipure $4.95, and Colopure $5.95. Low and behold, I went to my online banking within a few minutes and guess what? Yes, I have two charges, one for $44.85, and another for $45.85. For what? Well, I went right back to the web site & it already has it checked that I want the gum & some other crap. But, it gets better...it is checked on BOTH orders. So, I will get double the gum (& I dont mean double the pleasure, double the fun GUM) & two Hoodie water liquid drops? What the heck? Someone needs to help us. I printed ALL contact info and am going to my bank ASAP in the morning. Also..PLEASE GO TO THE BBB LINK I PROVIDED (it is no shocker..please make a complaint).

Web link to BBB's complaints on this company:
http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=90038912

I also ordered the AcaiPure for trial period and was charged the $44.85 for the gum and the hoodia water which I did not order. I emailed the company several days ago and they responded back to me today and suggested that I requested these items which is not true and that these items should be used together. BIG SCAM!

Isn't there anything we can all collectively do about this? I just got scammed too! And this was AFTER I had already called their number and complained about the FIRST charge. And they STILL charged me for another bottle [I'm assuming... I have not received anything else from them yet]. This product doesn't even work. I know they're just going to tell me that I'll only get part of my refund because of their bullcrap restocking fees and have to send this back at my own expense. I have sent ANOTHER email [it's Sunday and of course their Customer "Service" center is closed] requesting my "account" and my card number be removed from their system immediately. I don't expect any kind of help from them, but there's got to be something we can do. Obviously their false, or basically invisible advertisement has caused an issue for many of us.

as for the comment of A- the only reason you seen the boxes was after you read these scams. The boxes are deceiving. And even if you cancel your order these buttheads are still charging anyway. So answer that. It amazes me that these people dont know what cancel means!

i was about to order the same product seen on this website -- http://www.acai-pure.com -- but when i started researching about it, i stumbled upon Complaints Board and now i am very sceptical about it. they even post Oprah's picture... which makes it even more believeable... i think. thank you for your comments. you did not only help me but many many more people out there from scam artists.

Well, looks like i'm not the only person that got fooled by these people, , , I just looked on my bank statement and they did me the sameway, overcharged for stuff I didn't order, will be calling company now. They said I would receive the item in 2-3 days and it has been 9 days and still nothing..

I am adding myself to this list. I plan on calling my credit company and having them take care of it. I would also like to say that I wouldn't injest ANYTHING you received from this company. Call your consumer fraud departments immediately.

I too have not recieved any positive results from my 4 emails. I have called the customer service # all different times of the day and night, even at 2am, and get a recording saying that because of their popularity the waiting time is 50-60 minutes !
I am now dealing with this thur my creditcard company and the
BBB of New Jersey.
Don't blame Oprah for someoneslses deceitfullness, email her, ask her to stop supporting their product and to remove her image from any of their advertisement.

I paid 4.95 for the shipping of Acaipure and there was no indication that I would be charged 39.95 if the product was not returned in 14 days. Today, I received the bill for my charge card and to my surprise, I had been charged $39.95. When I called customer service, the persons on the phone were rude and the manager hung up on me after I waited on hold for over an hour to speak with someone. I wish I had checked this site before I placed the order. I filed a complain with the Better Business Bureau on line and would encourage others to do so.

I order green tea trial paid 4.95 for shipping didn, t like it so through away rest of bottle didn, t think nothing about it. Then I got another bottle today my credit card was charged 43.98. I did not ask for that bottle nor did I order anymore. So I, am going to send it back they better credit my account or I, am getting my attorney involed. Why should I pay for something I did not ask for. I only ask for the trial offer nothing else.

i ordered colopure for $1 dollar free trial and they snet me gum for 9.95 and water for 29.95. if i want gum i can go to any store and buy gum for a dollar and i have ben on the phone for over 35minutes. this is a real scam.

call customer care long wait on the phone and overcharged which continue to charge your credit card with out permission unauthorize charge.

I ordered the trial offer for $4.95. I was charged $44.85. I cannot get them on the telephone nor will they answer my e-mails.

My friend ordered was suppose to be charged $1.95 was charged 41.85.

Ditto, ordered the free sample, got charged $44.90 for "postage" and first month, what happened to the free sample? another charge this month on my account. no info on how to contact them either.
see what my bank says about it. wow! what a racket. I want my money returned and this nonsense stopped.

I thought i was ordering a free trial and now they have sent me another one. I did not order anymore but it was taken out of my account. THis is not right. I stopped payment thru my bank. i tried to call the company to cancel and they said my waiting time would be 47 minutes and 40 seconds this is terrible. Bad Business misreprentation.

I'm just shocked that so many people bought something, entered their credit card # and everything without READING what they were AGREEING to! It says right there how much you're going to be charged EVERY MONTH if you don't send back the unused portion and cancel right away. Then right there on the order form are 2 offers ALREADY CHECKED OFF THAT YOU WANT THEM that you have to uncheck if you don't want them...

It amazes me that people DONT READ!

A

I only agreed on the free trial.I paid 4.95 for shipping and handling and that supppose to be it. I hink that was very dishonest.the just took apond them selves to credit my card{creditcard}with out my knowledge.

Add my name to the list of people who got taken by
the FREE trail offer. I have two charges on my cc
now for 39.95 and 44.85 for products I have not
received. In th process of disputing charges with
cc company.

I to like all these others have been taken. I responded to the email for a free trial offer of this product AcaiPure. I notice the next day after ordering that they deducted $44.50 from my account, I was very mad because the offer says pay for shipping only which was I think $4 + change. There was an 888 number listed on my bank deduction so I called it, I was put on hold for over 1/2 hour and nobody answered, so that what a deadend.

I have my product with no instructions included on how to take the stuff except on the back label which is so small print you can't even read it. The flyer with the product says not returns for opened product. Well that stinks how do you know if it even works for you without opening and trying it. this is the biggest scam I have ever been taken for. I can't believe OPRAH would recommend such a product scam.

Right now I'm out 44.50 and theres no way to contact this company to get my money back, I have been RIPPED OFF because I had opened the product and tried it but its to soon to tell if it works.

Somebody needs to catch this company and bring them down for scamming all of us out of $44.50.

do not make anymore charges on my credit card as I will not pay for anything you send. Cancel my name off your list.

Asked for first trial and got charged $44.85 and they sent gum, water and the "sample" instead of the Price of 5.00. Not any good. While I was away in England they charged my credit card with another 39. 95 and I never received anything. Credit card charge is in dispute. Unbale to reach anyone on the phone after 2 unsucessfull attempts.

I set a letter and returned unwanted and unordered items on 10/23/08 and asked that my accout be creditied $39.90, I looked at my bank statment yesterday day I was CHARGED ANOTHER $39.95 ON TOP OF WHAT WAS ALEADY WRONGFULLY CHARGED. THERE IS NOW $79.85 WORTH OF CHARGES ON MY CARD AND I DEMAND THAT $79.85 BE REFUNED TO ME IMMEDIATLY AND I AM REPORTING YOU BUSINEES TO THE BETTER BUSINESS BUREAU IN MONTANA. I WANT THE CREDIT TO MY CARD TODAY. SIGNED JANET SHEA

I sent for the sample also & was charged $44.85. I e-mailed the company 10 minutes after I ordered it & cancelleld. I received the product, sent it back the next day in the mail & now I'm being charged $40 for my next batch. I have tried calling several times and there is always an hour wait on the phone. I can't ever get through. I don't want this product. How do I reach these people?

I was also charged with this trial offer. I thought it was only going to be $4, but just looked at my bank statement, and it said 44.85...geez...I just want my money back too!

I agree with the negative comments. I ordered this product in October which the company debited my account in October for $44.85. I have NEVER recieved any products. I have called the company to dispute this and the hold time is well over 2 hours. I have e-mailed this company but have not had ONE of my e-mails returned with a comment. I have just looked at my bank statement an lo and behold they have debited my account again on 11/13/08 for $39.95 which AGAIN I have not had any products to show for this. Now I am having to take off work, go to my bank to sign a waiver so this "SO CALLED" company can not take any more $ out of mu account. Even though I am a single Mom, this should not happen to anyone EVER.. What is this world ocming to. TAKETAKETAKE...

I am like the others, but this time I AM going to fight back. I am going to contact not only the authorities in my state, but also the ones in Fl. Lets all put a stop to this madness.

I ordered this scam of a product on November 8th, 2008. I haven't received it as of yet. However, I called their toll free customer service number [protected] they had listed on their website to let them know I didn't want the product any longer due to them charging my account $44.85 that same day. I never authorized $44.85, but $4.95 shipping and $1.00 for the trail. I haven't received the product yet, so I thought well what better way to cancel than now. The website said it takes 3 days to ship out anyway. I called the same day to cancel my order. After I dailed the number I was prompted by a recording, stating due to their excellent product, they have a high nature of calls and my wait time would be 45min. Well, I waited and waited for over 45 min. I waited 67 minutes and got too frustrated and hung up. I then sent an email to support@centralcoastnutra.net to inform them of who I was, my order number, and the date I ordered their product. I told them I don't want their product and do not send it and give me a refund, and don't charge my account again. Today, November 13th as I'm typing my comment I'm holding again. This time the automated system said my wait time would be 20 min. Unfortunately, I've been waiting for 38 min. I'm determined to speak with someone. Oh yeah, I still haven't received the product. Gotta go now, if I do speak with someone from this company I'll re-post and let everyone know. Count me in on the suit. Just let me know. My email address is Linda.Summers@ymail.com

I was charged TWICE for purchases I did not make. I demand a refund of my much needed monies.

I, too, have been charged twice for purchases I did not make. I want a refund immediately. I cannot afford these charges.

I have been charged twice now on my debit card for this acaiberry ###! I had one for $35 and then today I found another one for $44 that came out off my card. I am so freaking mad. If I don't get ahold of someone shortly I am going to report them to the better business bureau. Has anyone else had any luck getting them to refund their money? or is it just a lost cause?

I also was scammed! Does anybody know of any legal recourse actions? I would like to meet up with old graham d. gibson [president of central coast nutraceuticals] and personally return his Hoodia$%*&@#! Step up to the plate scagham, I mean gragham!

JUST CHECKED MY EMAIL AND THEY HAVE A NEW SCAM. ACAIPOWER OPRAHS SUPER FOOD OF THE YEAR. THIS IS HORRIBLE, HOW NOTHING CAN BE DONE TO STOP THIS.

well i ending up having to cancel my credit card, and get another number, i am not taking a chance that they will do this again next month because i am sure they will try. It is horrible that they do this to people. Today was my day off and i had to mess with this all day. I filed a dispute with my cc and they say it could take 45 days to resolve this if i even get my money back. I wish i would have read these complaints before i was suckered into this scam. I even canceled my order two weeks ago and they sent me a email saying okay no need to do anything else we have canceled your order, and now two weeks later, i was not expecting this charge. i still had some of my trial offer left, i threw it in the garbage, i couldnt stand to look at it. i know i can find something at GNC.

I am disabled and am on a fixed income. My daughter just gave birth by cesarian to a premature infant . Thinking that this would be of use to her in aiding in a healthy weight loss program, I ordered the acai pure product for a free sample and only to pay a shipping cost of $1.95. Imagine my surprise and my frustration to see an unauthorized charge of $9.95 for gum and $29.95 for water, for a total price of $41.85 charged to my credit card account! This is so unconscionable in such a blatant scam! I would gladly join a lawsuit to prevent this from happening to anyone else AND to prevent them from profiting by such corrupt means. Oprah, remove your name! Linda C.

I, too, have been scammed by Central Coast Nutraceuticals, Inc. On 11/3/08 after getting their email, I ordered their FREE Acai Pure Trial with a $1.95 Shipping but when I received the product, the package contained two other products, Hoodia Gum and Water, costing $29.95, that I did not order. My credit card was billed $41.85! I have repeatedly tried calling this company and also emailing them but cannot get in touch with them. Today, they charged my account for $16.95 for something I did not order nor have received. I have had to resort to closing my credit card account to prevent them from billing me again! I want to return the products but unless they provide me with an RMA (Return Merchandise Authorization), I will not get a refund. How can I get an RMA if I cannot reach their Customer Service? There is also a 15% restocking fee which in my case is $4.50 just to return the products! I am contacting the PA. Attorney General and filing a complaint.

What a jerk! What a jerk! I have tried for 2 days also to reach the Acaipure 888 number on my credit card statement. Also, have tried to email Acaipure.
emails refused.
NO RESPONSE What so ever.
ACAIPURE sure covered his butt. I have an agreement with my self that I will not pay anything I have not agreed to.

When a business gives me a statement that says they will automatically send me merchandise, watch out!
I'm not paying.
We love Oprah's endorsement, don't we?

Ordered free product. Charged 44.50 plus 39.95
Scam artist on line.

Ordered trial offer only, but was sent Hooduburst Gum and Hoodiawater, which I need to send back, cannot get a hold of customer service on the phone, now I notice it says a 15% restocking fee will be charged, this I better not get charged because I DID NOT order it, why are you people so dishonest?, and trying to rip innocent people off! Please respond to this matter and let me know you people are going to help me, and are not just plain crooks.

well they are still scamming. i canceled my order two weeks ago and today my bank account was charged 39.95. i will never do this again

ACAIPURE is a scam! They charged me with three $44.95 when i was supposed to get one "free" trial! I looked at my account and they expect me to pay 120 dollars to them!? Someone needs to put a stop to this! I haven't even gotten the product yet and it will be returned as soon as i get it!f3