ABC Cargo’s earns a 1.3-star rating from 5 reviews and 278 complaints, showing that the majority of customers are dissatisfied with shipping services.
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my cargo not delivered yet now it's more than 5 months...
Dears, Please don't send anything through ABC cargo... I sent my cargo through ABC Cargo on 6/6/2015 in Riyadh. It is been more than 5 months still my cargo not reached yet. I phoned them lots of time but still same response "Customs clearance not done in Mumbai Airport". I sent lots of baby dresses but now they all are grown. What I'll do with that dresses? I am in big loss because of abc cargo.
my shipment still not received, its placed on 18/06/2015
Myself sugith, an electrical engineer working in saudi arabia, i had placed a cargo shipment of some home need items through the abc cargo on 18/06/2015 from jubail office located in saudi arabia..Now its crossed almost 3 months, and still the products are not yet received..When am calling to jubail office they are saying it will send soon..But when ever i check for the status of shipment, it is still there in riyad..
My shipment no: a821082
This is the worst experience i ever had as i used to send parcels through other cargos also..
Worst customer service and irresponsible staff. They never give correct info, standard answer, Delayed by Port Authorities.
Promised me 30 days and delivered in 78 days, All glass and plastics items are broken One box missing, instead I got someone else box.
They trying shift blame on Gatti now
I am planning to take it further with UAE Consumer right department, Please let me know if you also would like to do the same.
Please share any contact anyone has with ABC Cargo recently, my shipment sent in Jun'2015 from Jubail to Delhi is not delivered yet...AWB 404744
I had placed a cargo shipment of some home need items through the ABC cargo on 18/06/2015 from JUBAIL office located in SAUDI ARABIA..Now its crossed almost 13 months, and still the products are not yet received..when am calling to jubail office they are saying it will send soon..but when ever i check for the status of shipment, it is still there in RIYAD.. MY SHIPMENT NO: A821091 andA8210 92 THIS IS THE WORST EXPERIENCE I EVER HAD AS I USED TO SEND PARCELS THROUGH OTHER CARGO ALSO.
me also same brother, from jubile i sent 34 kg still not yet received 10 month more
excess delay in delivery of cargo
I sent 5 boxes of household items and food items to different places in India from ABC cargo, Batha, Riyadh, Saudi Arabia but after 4 months of period not received any of the item. Surely it is breach of trust and a customer oriented firm never do like that.
cargo
My name is alimeer. I had send 18kg cargo with abc cargo with consignment a98457.. It's almost four months it was not received... I request please don't send any cargo from this abc cargo.. Call to agent visit them 100 time no use they just give promise of 15days later they again extend it to 15days... This is their service... I got an letter from abc that they wll surely give that by this week or else I will file a straight case...
missing of items sent
I had some items from Buraidh, KSA to India on 29/03/2015 through ABC Cargo and the parcel weight is of 28Kg. After delivered, it was opened and identified that some listed and non listed items were missed. Then, I called to the ABC Cargo office in Calicut and raised a complaint and they informed the item received weight is same 28 Kg. Also they informed to follow up with the office in Buraidh. KSA. Now I left from KSA on 30/04/2015 and not able to follow-up the same. The missed items items are (Nido Milk Powder :2 nos, OATS : 2 nos and Tea Bag : 1 nos).
HWB No B 08500
HAWB : 8500
on 30-09-2015 I booked a parcel weighing 34 kgs at Makkah to be delivered at Baramulla but more than two months has passed now I haven't received that consignment... besides the website given by the said company i.e ABC corgo was updated last in the year 2012-13 it seems the agency is befooling the people in the holy city of Makkah...
[protected] on this date i am sending a cargo in india why not a cargo come on when a cargo come please send a cargo as soon as possible
I HAVE SEND MY 59.5 KG CARGO TO INDIA FROM ABC CARGO @LULUHYPERMARKET BATHA ON 09-02-13&WHEN IT REACHES MY HOME ONE OF THE PACKAGE WAS OPENED&THEY DIDNOT RECIEVED ALL THE ITEMS SEND FROM THERE.
Dear Sir. I have send goods Bill No A714862 Date 7 Feb 2015 My items missing in side cartoon bag 2 pcs shoes, 2 pcs led light, one boy dress . I have send king saud bin Abdul azziz road 2nd street Dammam My mobile no [protected] name mohammad altaf gauhar working un Saudi arab dammam KSA
damage of cooking range
The glass top is broken and the broken pieces are removed by the packers. I only found bits of broken glass stuck in the edge of the frame. Three knobs are also broken which are not in a position to be fit again in the socket. The cooking range is not working as the connection of the gas pipe is damaged somewhere.
After awaiting for 6 months the delivery has disappointed badly. I want a
The complaint has been investigated and resolved to the customer’s satisfaction.
damaged
I send 27.5kg on 07-07-14 to Karukachal, Kottayam District. The agent promised me 20-25 days. This was delivered on 9th August. The Driver insisted me to come and collect the things at Ponkunnam or Palai 26km/30 km away. I told him that I booked for door delivery. You take the things with you. Then he came and delivered. All the items was perished. One 1800gm Nido packet was open and damaged all other eatables. The carton was wet. I asked him what happened? He said because of rain at Mumbai airport, all consignment was like this. I called the Indian office, they said you inform to Riyadh Office. Riyadh people are saying contact Indian office. These people are really playing on our emotions and feeling.
The complaint has been investigated and resolved to the customer’s satisfaction.
I SEND MY AIR CARGO 42 KG CARTOON ON [protected] JUBAIL TO KOLKATTA STILL I DINT GET MY CARGO NUM A - 820823 I HOPE SIR YOU PLEASE TRY TO SEND MY CARGO MY CONTRACT PHONE NUM [protected] [protected] AND I GIVE MAIL CONT AKHTERAZIZ149@ YAHOO.COM AND MY HOME ADDRESS 100 H / 2 DILKUSHA STREET KOLKATTA 700017 WEST BANGAL
cargo not received
This is my experience with ABC CARGO AT Riyadh& with they team which i would like to share with you.
There is no response on phone [protected] ; [protected] ; [protected]; [protected]). [protected]
After 100 times ringing they response the phone & very rudely saying that for shipment enquiry they given another no like this all above 4 No's was given to me.Just they are not escaping from the customer phones and passing to others.
behaviour towards customers is very bad & i understand that ABC no need customer deal with them again & again.
They are thinking that they are favouring to customer.
I really surprise after seeing such a bad attitude to words customer from ABC Riyadh team.
When is ask them for my shipment they are simply saying that call after another 15 days they are not updating the correct status.
Such bad experience i have with you ABC cargo after paying money.
This is my feeling which i want to share with you & update with you for necessary action
This is my experience with ABC CARGO AT Riyadh & THEY team which i would like to share with you.
There is no response on phone [protected] ; [protected] ; [protected]; [protected]).
After 100 times ringing they response the phone & very rudely saying that for shipment enquiry they given another no like this all above 4 No's was given to me.Just they are not escaping from the customer phones and passing to others.
behaviour towards customers is very bad & i understand that ABC no need customer deal with them again & again.
They are thinking that they are favouring to customer.
I really surprise after seeing such a bad attitude to words customer from ABC Riyadh team.
When is ask them for my shipment they are simply saying that call after another 15 days they are not updating the correct status.
Such bad experience i have with you ABC cargo after paying money.
This is my feeling which i want to share with you & update with you for necessary action.
The complaint has been investigated and resolved to the customer’s satisfaction.
Actually i given a parcel ( 3-blankets, 2-bed sheets)-13, 000/- worth to abc cargo to parcel to my india address on last week of november from jubail (saudi), invoice no: a821503; weight -22 kgs. But not yet received till now to my india address. Kindly look into this and do the needful.
I've send a cargo from Riyadh in last September, where they promised me to deliver with 45 days. But till today the cargo has not been delivered and when i visited the office they always says next month. My cargo AWB is ALB79239 a box containing 40 kg weight.
I want an action to be taken with the ABC Cargo and the lost shipments to be paid by the ABC Cargo...
Abc is a fraud company, they cheated me and since then I have found that there are several people cheated by Abc. Abc people not answer any call, there website also no tracking information, Abc Al hassa or any branch in ksa is not having any information about my cargo since past one year, Abc will have to pay back my damages, Abc is a fraud company and they steal peoples valuable costly cargo items and sell in local chor bazaar, so many people are victim now but no one is taking serious action..
I made a parcel request with 13 - 14 KG of my left stuff to Hyderabad India. a year back with reference number ARL211765. But still not yet deliver it.
We have sent a Air Cargo on July-2015 from Riyadh to Bangalore, still it not yet received, whenever we check with ABC Riyadh office they just repling it stuck in Delhi/Mumbai and will deliver in this month,
Please don't use this Cargo, worst service, also there is no proper response from their offices.
I had sent a shipment on 23rd June 2014 with HWB NOS. 309978, 309979 and 309980 to Ghaziabad, U.P. from Jeddah through ABC cargo Jeddah and the shopment was supposed to reach within 12 to 15 days but uptil now the shipment has not arrived and no one knows where the shipment is as of today.
cargo not deliver
I sent cargo from abc cargo service riyadh batha nesto collection centre on dated 11/03/2014. But yet my cargo not deliver on my receiving address. Abc staff told me your cargo will deliver in only 20 days from the booking date. Now 39 days all ready finished. Why cheating and laying your employee to customer. I need my cargo as soon as possible. And also return my service charges which was I paid to you. My invoice no is. A410665.
The complaint has been investigated and resolved to the customer’s satisfaction.
delivery delay
We are very regret to tell you that I am one of your esteemed customer to send Cargo to India.
I have given one Cargo to your Jeddah Branch since April 21’2013. Till to date I didn’t receive my cargo in my home.
Now my Cargo more than 2 month over..
Today I received a message from your office that you got quality award. I was surprising that how it will. Because customer service is very poor.
I am also working in one of Big company in Jeddah and we are dealing cargo with many team. But this too much..
This is my 1st experience in my 20 Years of life in KSA.
When I ask about my Cargo, your reception people are insulting us as I am coming to beg from you.
So, once again I am requesting you about the status of my Cargo as mentioned in Subject.
The complaint has been investigated and resolved to the customer’s satisfaction.
shipment delivery delay
Sent a parcel of 30 kilograms on second week of may had been promised it will b Recieved within a span of 25 to 30 days maximum but now its 40 days and above wherr the parcel is nobody knows my bill no is 8015 try check on website for tracking but of no use ABC cargo has a worst service
The complaint has been investigated and resolved to the customer’s satisfaction.
bloody ###ing ###, im going to smash lulu branch, its been 8 months still not delivered bloody mother ###er. ABC useless ###ing cargo service. ABC employees are ###.
delay shipment
My Name is Anilesh.I Sended Cargo worth 45kg (3 box)9th March 2013 from Al Jubail KSA to Kannur (Cargo no.A89278).Today they call my mom and told her that they received 2 box in Kozhikode.They can deliver 2 box by tomorrow if she wants, and 3rd box later.What kind of cargo service is this ? really disgusting.
Anilesh Al Jubail [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
delay
Was promised delivery of cargo in 25 to 30 days now its 35 days still have not received and cannot access their website to track the consignment. And no one is answering our telephone calls.
The complaint has been investigated and resolved to the customer’s satisfaction.
abc cargo is now cheating after billing he tell to us that box will reach after eide he is no one cheater in cargo field
af there is problem he should inform to customer before and after billing he is telling chances to late due to custom in india and still my box is in riyadh abc whare house
not received
I have not received cargo at this movement. I had send it on 30-12-12 through air cargo. It had been 4 months. I have trace with ref ;no :and you have it in shippment. You should not cheat people's. If u will not take the action immediately I am going to complain in consumer court.
Hello,
My experience for trusting a cargo service ABC CARGO INTERNATIONAL, as they are giving a hilarious answer when i call them t check my status, that cargo is not yet delivered to your port or not they reply on in one word as next week you will receive the cargo this is ridiculous act that a costumer had trusted you and payed a some of money to you before getting the good, also some valuable good are to be send from the foreign country to the native country this is just a frustrating act that they are showing of to the costumers.
On 13th October 2013 as my parents from saudi arabia jeddah they have send a cargo from ABC Cargo Service Sharafiyah Jeddah to Hyderabad Andhra Pradesh, India
and they have charged the double price by promising that the service is very fast and we deliver with in 15 working days, seeing to the priority but not money my parents had decided to go with ABC CARGO service but nothing now after these many days they just bluffing and finding for reason to ignore and by saying you get it in next week next week next week... this not a fare act am very much depressed with is people...
cargo not yet delivered
I have sent a parcel through ABC cargo from Riyadh to Kerala on 14 Dec 2012. They have committed to deliver with in 30 days. Till now(06 mar 2013) the cargo is not delivered, this is the 4th month. I have tried to contact their offices, most of the time they were not attending the call. Two times they attended and said that, it will deliver with in a week. But till now nothing happened. This is a waste service that I have ever seen
The complaint has been investigated and resolved to the customer’s satisfaction.
I have not received my item booked 2 cartoon pack from DAMMAM to Asansol, (W.B.), India, date of booking is 29 Feb. 2016, and still not received the item, I am not aware where to approach next to get the issue resolved, the company seems to cheat people, need immediate resolution to this, it's been six months almost and no information about the cargo. Bill no. 14787 / 14788.
My contact number is:
Jawed Akhtar
[protected]
[protected]
Email: jawedakhtar@email.com
ABC cargo is cheating. My husband sent cargo to Gujarat on aug2015.its about now 11 month. Whenever we used to call they used to say just few more days it will reach.but it's useless.I am still waiting for cargo.
Even they are not answering the call and some of numbers are wrong
Tracking the cargo is also useless.the earning made by us should be fruitful. Not by wasting as u ABC cargo did.
I want immediately reply.
My father send 3 boxes of cargo through abc a wall reputed company from Saudi to India in kerala on 20-06-2015. It is not received by us. It is more than 8 months gone. They was offering it will be delivered immediately.
My cargo missing 7 mouth
Hashif mp( mudachparakal)
Quter to kozhikode
Address: mudchiparkal
Elettil
Koduvali
Ph:[protected]
cargo still not reach in 90 days
I have pace my cargo at abc cargo alkhobar near lulu hypermarket on [protected] (Hwb-akb3463) and they told me in 40 days it reach to his detination and now its going to 90 days still my cargo has not receive to my destination. So reqest for your support for my cargo to reach his destination. So many times I went to there branch but no respone.
My cargo not recevied 180day above plz cheak the my cargo send the immedetly my cargo number(HWB)A257984
The shipment was made on 29 may 2015. I have still not received it. I am currently in Kolkata. the original shipment was for kolkata. Please do the needful or I will be forced to do legal actions. It was said I would received it in two months. My shipment number A820823
rttrrtre
Cargo Status
HWB AKB3463
Current Station
RIYADH
Current Status In-house packing completed On 24/12/2012 At 19:24:39
View Box Status
Booking Details
Booking Station ALKHOBAR 1
Destination OPFAC NORTH INDIA
HWB Date 22/09/2012
Service Door To Door
Charged Weight(in Kg) 102.5
Sender Name & Phone Number MUHAMMED QUASID, 966, [protected]
shipment not received last 2month
I have placed my Cargo of 27kg weight at ABC cargo Jubai KSA on 29-Sep-12.
Still the cargo is not delivered at the destination after a commitment of max 20-30 days by the courier agency.
Reason they tell that Mumbai custom not clearing the material so it has to be recollecedt and sent to Trivendrum. They are however quick in respond but of no use. Trivendrum office said contact Jubail and Jubail says contact Indian counterpart.
Please support me in getting my delivery of goods ( mostly eatables) . Most of it must have been deteriorated or rodent eaten in custom warehouse.
Please contact me at [protected]@gmail.com if anyone can help in this regard.
The complaint has been investigated and resolved to the customer’s satisfaction.
My father had sended 44 kg eatables and some kids item from jiddah to cochin last march 2013
But till didnt recice that goods from abc, their service is very bad .they never take calls alwys being in busy tone.most of my goods will perish i think
Sols help me fr getting my goods
Joy john cochin
[protected]
Replied
poor service - abc cargo at riyadh
I have placed my Cargo of 27kg weight at ABC Lulu branch on 23-Sep-12 in Riyadh, KSA.
Still the cargo is not delivered at the destination after a commitment of max 20-30 days by the courier agency.
I have also called Lulu and the head office branches at Riyadh and the customer care executives several times but no response on the status of my Cargo. Also, I have visited the Cargo branch at Lulu to find out the actual status but again very poor response for this.
So, am not getting any response from ABC Cargo Service, Riyadh on my shipment for the past 2 months.
Request your support in helping me retrieve the valuable goods that I have sent through this courier service.
Please contact me [protected]@ sarf.[protected]@gmail.com if you can help in the next 2-3 days
The complaint has been investigated and resolved to the customer's satisfaction.
On behalf of ABC CARGO SERVICES LLC, I really apologize for the delay happened in the Transit Time. Please be informed that delay was due to custom clearance at Mumbai and Delhi customs. Our cargo is at Airport and Ports since 4, 5 months. We are struggling to clear it asap. Now most of the shipments has already been delivered and remaining will be delivered within this month.
We really appreciate your patience and thanking you to choose our services.
We assure you the safety of your products and goods. Nothing will happen with your goods. Now the problem has resolved.
We have also make an complaint desk to address all these issues.
Please email at sales@abccargo.ae for any further inquiry or current status of your shipment.
Yours sincerely,
ABC CARGO CUSTOMER SERVICES TEAM
Faulty service , My cargo from Dubai came with at least 25% glass items broken in spite of paying unsaid local charges.
All important gifts were lost. ABC Cargo refused to take accountability by pointing to meaning less T & Cs.
& now I am blocked on Twitter😡 .
ABC cargo promised me 21days express delivery of my cargo to Kochi on 21st May 2023 and charged me higher rate. Today is 25th of July 2023 even after 2 months of waiting there is no update from ABC CARGO and they are not reachable. Appreciate if some one can help me in this matter
Consignment not received till date
Was couriered on Nov second week. No clarification just customer service dragging time and saying stuck at customs.
HWB NO : CMZD13920 || DELAYED SHIPMENT
my shipment CEAQC28600 i have not received my consignment and it is more than the days promised. Worst services ever seen
my reference number cesha15608 not received which is supposed to be delivered on 4th of april 2023
I send my led monitor dubai to cochin they deliverd damage condtion.terrbile experince with ur escalation staff mr vishnu.
And ur nakeel staff jamal
I sent the cargo on 18th November on the promise that the cargo will be delivered within 14 days. As of today (04/01/23) the cargo has not been delivered and your customer service is useless. Please confirm when the cargo will be delivered? Why it's delayed when you promised and charged extra for a delivery within 14 days?
I send sea cargo from Mushrif mall Abu Dhabi,they said 20 to 25 days will take for the delivery ,more than 35 days didn’t deliver ,no response by call or WhatsApp ,
I booked my parcel on 4th Nov 2022 and they told that it will be delivered by 20 to 25 days. Now it is more than 40 days no update. I called them but they told it is struck in customs. Now they are accepting that they are big cheaters on the call and chat. What a Shame. Will go with the Legal action . Don't trust them at all. Big time cheaters !
ABC cargo has very bad service
They not proper reply not show track parcel
Asking delivery will max 25 days but more than 1 month finish still not delivered
Un professional Peoples reply WhatsApp asking next week /5-7 working day every time
Rekha
Overview of ABC Cargo complaint handling
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ABC Cargo Contacts
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303 870 phone number 6 6 users reported that they have successfully reached ABC Cargo by calling +966 148 303 870 phone number Click down if you have unsuccessfully reached ABC Cargo by calling +966 148 303 870 phone number 4 4 users reported that they have UNsuccessfully reached ABC Cargo by calling +966 148 303 870 phone number20%Confidence scoreMadinah+966 532 025 054+966 532 025 054Click up if you have successfully reached ABC Cargo by calling +966 532 025 054 phone number 7 7 users reported that they have successfully reached ABC Cargo by calling +966 532 025 054 phone number Click down if you have unsuccessfully reached ABC Cargo by calling +966 532 025 054 phone number 2 2 users reported that they have UNsuccessfully reached ABC Cargo by calling +966 532 025 054 phone number56%Confidence scoreNajran
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ABC Cargo emailssales@abccargo.ae100%Confidence score: 100%Supportinfo@abccargo.ae100%Confidence score: 100%Support
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ABC Cargo address7783 King Fahd Rd, Al Baghdadiyah Ash Sharqiyah District, Jeddah, 22241, Saudi Arabia
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ABC Cargo social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all ABC Cargo contacts
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i agree with you all readers please do not send any thing from abc cargo i have also send household items in sept 22 2015 still not received where ever i call to jeddah office they will just giving me the other dates.. inshallah i will put this in arab news.