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4MD Medical

www.4mdmedical.com

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4MD Medical Complaints 12

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2:27 pm EDT
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4MD Medical Disappointing Experience with 4MD Medical: Delayed Shipping and Lack of Communication

I placed an order for face masks on January 27, 2020 from 4MD Medical. They said the masks were in stock and my credit card was charged. However, after waiting for two weeks, I still hadn't received my order and I didn't receive any notification that the product had shipped. It was quite frustrating to say the least.

To make matters worse, I had previously ordered allergy shot syringes from 4MD Medical and it took a long time for them to arrive as well. It seems like their shipping and delivery process needs some improvement.

If you're looking for reliable and efficient service, you might want to consider shopping elsewhere. My office has since switched to ordering medical supplies from Amazon Prime, which has been a much smoother experience.

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1:03 pm EDT
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4MD Medical Unresponsive Customer Service and Long Shipping Times: My Experience with 4MD Medical

So, I had a bit of a rough experience with 4MD Medical. I placed an order for an item and was surprised to find out that it would take 8 weeks to ship. I wasn't too happy about that, but I figured I could wait. However, things got worse when I received the item and then didn't hear anything from them. I tried to contact them, but they were unresponsive.

Thankfully, I had used PayPal to make the purchase, so I was able to get them involved. After some back and forth, PayPal sided with me and I was able to get my money back. However, 4MD Medical still charged me for return shipping, which I thought was pretty unfair. I tried to fight it, but they never sent me the label they promised.

In the end, I decided to just pay for the return shipping myself, which cost me $15. It was frustrating, but at least I got my $160 back. Overall, I wouldn't recommend doing business with 4MD Medical. They seem to be more like brokers than actual suppliers, and their customer service leaves a lot to be desired. If you're looking for medical supplies, I'd suggest finding another supplier.

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11:13 am EDT
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4MD Medical Disappointing Experience with 4MD Medical: Incorrect Delivery and Lack of Communication

I placed an order on May 13th from 4MD Medical's website. I was disappointed to find out that they do not ship to PO Boxes, which was not mentioned anywhere on the website. I had to contact them through the computer due to the virus, and unfortunately, I was not able to speak to a live person. I spoke to Jennifer Delpome and gave her the correct physical address twice, but I did not receive any response from her.

When they finally responded, they only mentioned the PO Box, which was frustrating. I decided to look up FEDEX to see where my package was, and I was shocked to find out that it was shipped to an old address that I did not even give them. To make matters worse, it was delivered to a vacant address, and I have no idea who has the syringes now.

I asked for a refund, but I have not received any response yet. I am disappointed with the lack of communication and the fact that my package was delivered to the wrong address. I hope that they can resolve this issue soon and provide me with a refund.

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Is 4MD Medical Legit?

4MD Medical earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds 4MD Medical to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, 4MD Medical is known for their high standards and safety. If you're thinking about dealing with 4MD Medical, it's wise to check how they handle complaints.

We found clear and detailed contact information for 4MD Medical. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

4MD Medical has claimed the domain name for 4mdmedical.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

4mdmedical.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

4mdmedical.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

4MD Medical as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several mixed reviews for 4MD Medical have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

4mdmedical.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While 4MD Medical has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to 4MD Medical. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4MD Medical Disappointing Experience with 4MD Medical: Delayed Delivery and Poor Customer Service

I gotta say, I ain't too happy with my experience with 4MD Medical. I ordered some hand sanitizers on March 3, thinkin' I'd be gettin' them in no time since they showed they were in stock. But let me tell ya, it took a whole month and a week for me to get half of my order! I was pretty dang frustrated, so I shot 'em an email sayin' I wanted a refund for the part I didn't receive. I mean, it had been so long and I was able to get it somewhere else by then.

They replied sayin' they'd look into it, but I never got my refund and I haven't heard from 'em since. I even sent a couple more emails, but nothin'. I gotta say, that's some real poor customer service right there. I'm pretty upset they didn't give me my refund like they said they would. Ain't gonna be orderin' from them again, that's for sure.

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4MD Medical Mixed Experience with 4MD Medical: Disappointed with Order, but Impressed by Product Company's Customer Service

I recently made a purchase from 4MD Medical and unfortunately, the product I received was not the one I had ordered. I was quite disappointed and decided to give them a call to see what could be done about it. The customer service representative I spoke with informed me that the picture on the website had not been updated and that they would send me the correct product as soon as possible.

However, I had to ask several times about the return label before I finally received it. It was only after I reported the issue to my credit card company that I was able to get the return label. I sent the product back to the company that produced it, not to 4MD Medical, and it has been over a month now with no refund.

Despite this frustrating experience, I did have a positive interaction with the company that produced the product. I went directly to them to get a different product and they were absolutely fantastic to work with. They were understanding of my situation and went above and beyond to make sure I was satisfied with my purchase.

Overall, my experience with 4MD Medical was not great. While I appreciate that mistakes can happen, I was disappointed with the lack of communication and the delay in receiving my refund. However, I am grateful for the excellent customer service I received from the company that produced the product and would consider purchasing from them again in the future.

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4MD Medical Disappointing Experience with 4MD Medical: Delayed Refund and Poor Customer Service

I made an online purchase of a medical freezer from 4MD Medical in May 2020. I was excited to receive my order and start using it for my medical practice. I paid in full with my credit card and eagerly awaited the arrival of my new freezer. However, my excitement was short-lived as I received an email in June stating that the product was out of stock and that a refund would be issued.

At first, I thought that the refund process would be quick and easy. However, after reading some reviews, which I should have done before making the purchase, I realized that this might not be the case. I was disappointed to find out that many customers had experienced similar issues with 4MD Medical.

I tried to contact the company through their phone lines, but I was unable to get through. After sending three emails to customer service, I gave up. I was frustrated that I couldn't get any information about my refund.

Finally, I decided to file a complaint with the Better Business Bureau of New Jersey. I was relieved to see that 4MD Medical took quick action on my complaint and issued a refund. However, the whole process took much longer than I had anticipated.

Overall, I would give 4MD Medical two stars for their handling of my order. While I appreciate the fact that they did eventually issue a refund, the whole process was frustrating and time-consuming. I would caution other customers to do their research before making a purchase from this company.

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4MD Medical Disappointing Customer Service Experience with 4MD Medical: Delayed Refund and Lack of Communication

I recently had an experience with 4MD Medical that left me feeling frustrated and disappointed. I had placed an order and then decided to cancel it, so I sent a few emails requesting the cancellation. After a few days, I received a response from Angela, who said that my order had been cancelled and that it would take 10 days for the refund to be processed and returned to my credit card.

I waited patiently for the 10 days to pass, but when I checked my account, I still had not received a refund. I decided to email 4MD Medical again to inquire about the status of my refund. Angela responded once again, saying that my cancellation had been issued the day before. This was confusing to me, as it had been two weeks since my initial cancellation request.

Each time I emailed 4MD Medical, it took several days for them to respond. Angela also mentioned that I would receive a cancellation confirmation, but I have yet to receive that. It has now been over a month since I placed my order, and I still have not received my refund.

Overall, I was disappointed with the slow response time and lack of communication from 4MD Medical. I understand that mistakes can happen, but I would have appreciated more transparency and timely updates regarding the status of my refund. I hope that in the future, 4MD Medical can improve their customer service and communication to avoid similar situations.

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4MD Medical Terrible Experience with 4MD Medical: Multiple Items Cancelled Without Notice

I recently made a purchase from 4MD Medical and unfortunately, my experience was not a positive one. I ordered multiple items and paid for the order, including the shipping and handling fees. However, I received an email stating that one of the items I ordered was discontinued and had been removed from my order. This was a national brand item and I knew it was not actually discontinued.

To my surprise, when I checked my order, I found that not one, but two out of the three items I ordered had been removed from my order. Each item had several units count, so a total of nine items out of twelve were cancelled without any notice before shipping the order. I was not given the opportunity to approve or cancel the order before it was shipped.

As a result, I received only three small items that cost the same as their high shipping charge. I was disappointed that there was no apology or response from the company regarding the situation. It was a terrible experience and I would not recommend this place to anyone.

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4MD Medical Warning: Potential Scam Alert - 4MD Medical Review

I recently made a purchase from 4MD Medical after a surgeon recommended a specific product for my recovery. I searched high and low for this item and found that 4MD was one of the few retailers that had it in stock. I placed my order 11 days ago and eagerly awaited its arrival. However, after a week went by without any updates, I began to worry.

Finally, I received an email with a tracking number. I was relieved to finally have some information about my order. However, when I tried to track the package, the tracking number always came up as invalid. I tried checking it for the past four workdays, but still no luck. I even tried contacting the company by email and phone, but to no avail. I never received a response on either platform.

I'm starting to think that this company is scamming people. It's frustrating to spend your hard-earned money on a product and not receive it. I hope that you're reading this review before placing an order with 4MD Medical. I strongly advise you to go elsewhere, even if it means paying a little more. It's better to spend a little extra and actually receive what you paid for, rather than saving a few bucks and getting nothing in return. As a buyer, you need to be cautious and aware of potential scams. Don't fall victim to this company's deceitful practices.

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4MD Medical Unreliable and Unprofessional: Our Experience with 4MD Medical

We recently made a purchase of medical supplies from 4MD Medical, but unfortunately, we did not receive our complete order. We were initially assured that the missing product would be sent to us promptly, but after a week of no contact from the company, we decided to reach out to them ourselves. We attempted to call them for two consecutive days, but unfortunately, we were left on hold for an extended period of time without anyone answering our call. We even waited for four hours on the second day, but still, no one picked up the phone.

Feeling frustrated, we decided to send an email to complain about the situation. The response we received was that someone was already working on our case, but we have yet to receive any further updates or calls from the company. We must say that this has been a disappointing experience, and we do not recommend buying from 4MD Medical. They have proven to be an unreliable and unprofessional business, and we have yet to receive our money back. We regret our decision to purchase from them and will not be doing so again in the future.

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6:43 am EST

4MD Medical don't use them

Not sure I can recommend this website to anyone at all. It's unreliable.
I ordered several items from them. One of them was broken (the others were fine). By some quirk of fate, the broken item was the most expensive one.
So I let them know, they said I could return it without any problem and then they will reimburse its cost. So I did. Two months ago. Still no money.
My emails are left with no response as if they did it on purpose...

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3:41 pm EST
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4MD Medical service

This is the worst experience in ordering a product I have had in decades! I can't get a hold of Customer Service due to multiple calls being dropped ..tried emailing, no response. Order is still in "processing" status. Order was placed Jan. 19, 2017. My last email I sent was Feb. 26, 2017 ..still have not received a response.

I can't even get a hold of someone to cancel this order!

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Overview of 4MD Medical complaint handling

4MD Medical reviews first appeared on Complaints Board on Mar 1, 2017. The latest review Disappointing Experience with 4MD Medical: Delayed Shipping and Lack of Communication was posted on Jun 19, 2023. 4MD Medical has an average consumer rating of 1 stars from 12 reviews. 4MD Medical has resolved 0 complaints.
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