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2Checkout.com review: Unauthorized charges

A
Author of the complaint
4:37 pm EDT
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I have had multiple unauthorized charges on my credit card in the last weeks totaling over $800.00. The bank is claiming that the card has not been compromised and is insisting the charges need to be disputed. It appears that accounts have been set up with this credit card for the following companies:

Wallet8004717182 - RENO
CONSTANTSTARS
2CO.COM 2CHECKOUT.COM
2CO.COM PPTEMPLATE
YAHOO WALLET
PAYPAL
GMONEYBIZ.COM
[protected] SUB00 OF 00
WWC*SEARCHCACTUS
ULTIMATEHEALTH
CLICKMONEY

While I am fully aware that many of these are legit businesses (such as paypal and yahoo wallet), accounts with them have never been set up with this card. The bank said that sometimes online software companies will have hidden agreements. Just prior to the appearance of these illegitimate charges I made two software purchases online: DiskWarrior and FastTrack from ALSOFT and AEC Software.

Could these companies have given my account information out? Needless to say it has resulted in hours of time on the phone, much frustration, and even when I am able to have the money refunded I loose on the exchange rate (I am in Canada and these charges are being made from the States).

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4 comments
Add a comment
S
Mar 12, 2021 2:41 pm EST

Several
unauthorized charges form my bank account need this settled A.S.A.P.

P
Mar 10, 2016 4:11 pm EST

I had a payment of £284.19 from 2co.com on the 7.3.16 under the payment it said SQuidprox I phoned my bank they will phone me back if I get no joy I will be going to the cops .

B
Jun 29, 2007 12:00 am EDT

This company CJW, Extremeleanrx or whatever name they are going under, has charged my visa card in the amount of 84.97. I called the number that was on my statement and the lady on the phone advised me that they would be reimbursing me for the 84.97 as I had not ordered anything from them. I received a call from my credit card company and this has not happened as of yet, I am filing a dispute with the credit card company for unauthorized charges, I tried calling the number on my credit card statement again and like everyone else that filed a complaint I was unable to get through they were closed imagine that. This company needs stopped.

O
Apr 17, 2011 1:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Online purchases can create a great deal of confusion. The bank will help you but they have some very basic requirements first. You have to contact the merchants and find out what those charges are for and have them send you documents to confirm. Anything that is not yours you send a copy off to your banks fraud department. While this is being taken care of pay all the minimum payments so you don't get your credit score dinged. You will get refunded interest on the fraudulent charges. It can take 8 weeks to investigate.

The reason you have to contact the merchant yourself is because everyone gets so messed up with online merchants (the don't understand the difference between authorizations and charges, they don't realize a merchant name and a business name can be very different) So if the bank did all the work they would be on the phone for hours helping grandma realize HSN is the Shopping channel and she did buy that set of pans after all.

You should ask for a new card to be issued too so they can't keep charging your account.

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46 complaints
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