I have a tankless water heater and I have been having issues with it the first claimed I filed with 2-10 I had to come out of pocket 400 dollars to get the issue fixed for something that was supposed to be covered… then I filed another claim on 2 sink faucets and a cartridge for the shower when I spoke to customer service I was told they will be covered let them call the company dealing with changing them I get a call from perfection plumbing telling me 2/10 was not covering these items now my water heater is not working yet again I spoke with 2/10 and they telling me now after a month that they not covering it this is the worse customer service I’ve ever dealt with and I want to cancel even that is a headache
Desired outcome: To have my things fixed I’ve paid for services every month never missed a payment and this company has done absolutely nothing I would like all my money back
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