Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Insurance Services 2-10 Home Buyers Warranty [HBW]
2-10 Home Buyers Warranty [HBW]

2-10 Home Buyers Warranty [HBW] review: Denying coverage

T
Author of the review
2:31 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a customer since 2019, I have the supreme coverage. Our HVAC unit wasn’t cooling and I placed a service request. 1st contractor came, stated needed Freon and hole patched, because it needed more than 2lbs, authorization had to be obtained. Then a 2nd contractor was sent and they recommended replacing due to age and since we have supreme coverage it would be covered. I get an email Friday 4/10/2026 stating it would be covered except $650. I agreed to those terms. Monday, I submitted authorization to proceed only to get a voicemail later saying it would only give $2875. Now if I received and email on one day saying they received contractors estimate and that ALL would be cover except $650, that should not change. Sounds like breach of warranty to me. I have been a loyal, paying customer and I expect this initial offer to be honored.

Desired outcome: Initial offer of complete replacement with exception of the $650 which I am more than happy to pay.

Confidential Information Hidden: This section contains confidential information visible to verified 2-10 Home Buyers Warranty [HBW] representatives only. If you are affiliated with 2-10 Home Buyers Warranty [HBW], please claim your business to access these details.

2-10 Home Buyers Warranty [HBW] - Denying coverage - Photo 1
2-10 Home Buyers Warranty [HBW] - Denying coverage - Photo 2
2-10 Home Buyers Warranty [HBW] - Denying coverage - Photo 3
2-10 Home Buyers Warranty [HBW] - Denying coverage - Photo 4
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More 2-10 Home Buyers Warranty [HBW] reviews & complaints

2-10 Home Buyers Warranty [HBW] - Save your self hours and hours of frustration and disappointment 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2-10 Home Buyers Warranty [HBW] - Misleading Customers 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2-10 Home Buyers Warranty [HBW] - Dishwasher not replaced
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2-10 Home Buyers Warranty [HBW] - Failure to fix A/C unit 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2-10 Home Buyers Warranty [HBW] - Bad service 6
2-10 Home Buyers Warranty [HBW] - Failure to fix furnace
2-10 Home Buyers Warranty [HBW] - Gas Water Heater
2-10 Home Buyers Warranty [HBW] - SVC Request of Oven 1
2-10 Home Buyers Warranty [HBW] - Not able to get service for my home I have been trying for 3 weeks
2-10 Home Buyers Warranty [HBW] - Appliances
View all 2-10 Home Buyers Warranty [HBW] reviews and complaints

  1. 2-10 Home Buyers Warranty [HBW] Contacts

  2. 2-10 Home Buyers Warranty [HBW] phone numbers
    +1 (800) 743-4210
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 743-4210 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 743-4210 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 743-4210 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 743-4210 phone number
    Homeowners / Renewals
    +1 (800) 775-4736
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 775-4736 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 775-4736 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 775-4736 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 775-4736 phone number
    Homeowners / Request Service
    +1 (877) 777-1344
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (877) 777-1344 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (877) 777-1344 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (877) 777-1344 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (877) 777-1344 phone number
    Builders / New Construction
    +1 (800) 488-8844
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 488-8844 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 488-8844 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 488-8844 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 488-8844 phone number
    Builder Member Warranty Inquiries
    +1 (800) 795-9595
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 795-9595 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 795-9595 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 795-9595 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (800) 795-9595 phone number
    Real Estate Professional Inquiries
    +1 (888) 886-4802
    Click up if you have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (888) 886-4802 phone number 0 0 users reported that they have successfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (888) 886-4802 phone number Click down if you have unsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (888) 886-4802 phone number 0 0 users reported that they have UNsuccessfully reached 2-10 Home Buyers Warranty [HBW] by calling +1 (888) 886-4802 phone number
    Service Contractor Inquiries
    More phone numbers
  3. 2-10 Home Buyers Warranty [HBW] emails
  4. 2-10 Home Buyers Warranty [HBW] address
    13900 E Harvard Ave., Aurora, Colorado, 80014-2324, United States
  5. 2-10 Home Buyers Warranty [HBW] social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2026
  7. View all 2-10 Home Buyers Warranty [HBW] contacts
2-10 Home Buyers Warranty [HBW] Category
2-10 Home Buyers Warranty [HBW] is ranked 68 among 381 companies in the Insurance Services category
#66 London Life Insurance Company London Life Insurance Company #67 MetroMile MetroMile #68 2-10 Home Buyers Warranty [HBW] 2-10 Home Buyers Warranty [HBW] #69 John Hancock Financial Services John Hancock Financial Services #70 Consumer Priority Service Consumer Priority Service
2-10 Home Buyers Warranty [HBW] Alternatives
Auto & General 46 reviews Generali Global Assistance 12 reviews United Farm Family Life Insurance Company 1 review Manhattan Life Group 4 reviews Flexible Benefit Service LLC (Flex) 4 reviews