Menu
17Track.net Customer Service Phone, Email, Contacts

17Track.net
reviews and complaints

17Track.net's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌

Learn how the rating is calculated

1.0 58 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

17Track.net complaints 58

ComplaintsBoard
E
1:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Delivery

The tracking number of my item is AG931898954CN . It says that it was delivered 5/25/23, but it was not. It is four trailer tires. I need the specific location they were delivered to and confirmation information. The order number is [protected]. It should have been delivered to 6859 Hazeltine Avenue, Van Nuys, California 91405. Please confirm .

Elaine Hirtle

Read full review of 17Track.net
Hide full review
ComplaintsBoard
O
11:01 am EDT

17Track.net New balance shoes

I ordered a pair of new balance sneakers from the website and it's more than 15 days today no one is replying after sending so many mails and the payment is done and I haven't received my shoes yet and the tracker shows that the shoes are delivered I am going to take against you!
Order number: 202305100042152963594
Date : Wednesday, 10th May 2023
Time: 00:42 CST
Amt: 5378/- (excluding foreign exchange). Total is 6458/-

Read full review of 17Track.net
View 0 more photos
Hide full review
ComplaintsBoard
K
12:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net 575599

This is my order number says it was delivered I never received my order want to know where my order is it being over a month I’ve been waiting on this Gametable to come I’m very upset and would like my order please get back to me asap thank you
Low price store order #is 575599 placed order at the beginning of April 2023 and still have not received it

Read full review of 17Track.net
Hide full review
ComplaintsBoard
M
2:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Courier

Hi

I ordered a shoe but it got delivered to drastically wrong address. I provided a Delhi address but it got delivered on a wrong address. Kindly look into it and do the needful.

Order details are mentioned below:

Dear Sohail.[protected]@gmail.com, The merchandise you purchased has been sent, the tracking No. is 'EV033417355CN', you can track it on http://www.17track.net/en to get the tracking information, thank you!If you could not get anything by this tracking no.Maybe the post office haven't updated the information in time,so please track it again later! Order details: Merchant Order No: 98601 Order No: 202304210617135377938 Contact details:Email: [protected]@tobeno1shop.com ------------------------------------------------------------------------------- ☆ We are the independent third party institution with credibility dealing with all disputes. ☆ We devote ourselves to safeguarding cardholder’s benefit. ☆ If you have any problems about this transaction, please don’t hesitate to contact us. We’ll try our best to help you until you are satisfied with it. ☆ Please set up our email address to be acceptable in order that we can help you in time.

Read full review of 17Track.net
Hide full review
ComplaintsBoard
S
10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net I'm complaining about my package that i never received

It's such a shame that I received no peoper tracking details on how to get updates on my order if I hadn't contacted the shipper I wouldn't have known that this update says delivered I nevwr got my order nor have I went to fetch it from anywhere! my order is my Lovely Wholesale Now I would like to have a claims number thank you so I can provide this number to my shipper!

Desired outcome: I need a claims number to provide my shipper with so i can be satisfied!

Read full review of 17Track.net
Hide full review
ComplaintsBoard
M
4:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Track17 overseas package delivered to wrong stare

LR038309406CN was delivered to 11 E Main st, Middleton, PA today. I live in Alabama, I contacted the store in Middleton, OA and a foreign man said that address is a house/apartment, not a store..He hung up and wouldn't take my call again..He has my parcel from Jkshoppingday app...Jkshopping claimed my package came here in Alabama, but my Shop app clearly notified my today that my parcel was successfully delivered to 11 E Main St in Middleton, PA, I'm am livid!

Desired outcome: Rwfund

Read full review of 17Track.net
View 0 more photos
Hide full review
ComplaintsBoard
C
2:43 pm EST

17Track.net Delivery

I have placed online order with undetected online for the first time, have been waiting for the delivery for almost one month. The item is in Sydney, Australia but no one is delivering it, on the website it says they attempted delivery but was unsuccessful, we always have my sister at the home, I have placed few other orders as well with other online websites, I have received all the packages except this one. 17 track is delivering this item, no source to contact the customer care, the worst service ever I have received

Desired outcome: Still not delivered

Read full review of 17Track.net
Hide full review
ComplaintsBoard
W
4:26 pm EST

17Track.net Delivery of a parcel that has never happened.

Hello.

My name is Wendy Onstott.

12515 South 3600 West

Riverton, Utah, 84065

[protected]@hotmail.com

I'm hoping that you can help me

I've never received this order (#4210) from 12/11/22

They say you have delivered, but that is not the case.

They have changed their name and email 3 times so far.

I have the following:

[protected]@zmzde.com

lele

Desired outcome: Find and receive this parcel.

Read full review of 17Track.net and 1 comment
Hide full review
1 comment
Add a comment
B
B
Bonnie White
, US
Mar 24, 2023 5:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Same here, after being sent the same package twice. TWICE and DIDN'T receive it. Both times the tracking info said, delivered and signed for. I tried chatting but they wanna charge you, just to chat. UUUUUGH

ComplaintsBoard
D
12:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Two healing nest beds

I ordered 2 healing nest beds from a company called Fidelia at the end of November 2022 for Christmas presents but never received them. I’ve gone back and forth with the company, and they say they used 17Track to ship it. A few weeks ago I was informed that my package had been delivered but it wasn’t. I had to tell 2 people that they were not receiving the gifts I had bought and it was very humiliating. My tracking number is AG467007443CN. I just need to know what my next form of recourse is? Also I’ve read online that Fidelia.com is also a scam company, which I would like to have them investigated also. Thank you for your help…Deb Lombard

Read full review of 17Track.net
Hide full review
ComplaintsBoard
J
8:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Non delivery of an item marked as delivered

I ordered an item 4 weeks ago from a company called Comeshirt and have been tracking its progress via the 17Track website. As of yesterday it is showing as having been delivered but is nowhere to be seen! There is no notice card in the letterbox and hasn’t been delivered to any of my neighbours. The local post office knows nothing of my item. I have checked the delivery address listed on my order with the company and it is correct.

I was home all day yesterday so I know no one attempted this delivery at my address.

I have had no response from either comeshirt ir 17Track as to the whereabouts of my item!

Desired outcome: I would like to receive my item. It was ordered for a Christmas present which is now two weeks late!

Read full review of 17Track.net
Hide full review
ComplaintsBoard
S
10:09 am EST

17Track.net I've waited 4 weeks and now it's says delivered well we haven't received it!!

I've been tracking my parcel for 4 weeks now it's says delivered by stone DM yet I have not received it.

Company I've ordered from in. China keep fobbing me off with crap response. I lf I don't get an answer within 24 hours for yourself and the company ordered from I will escalate a complaint with trading standards as it wasn't a cheap item purchased

Desired outcome: Get my parcel delivered

Read full review of 17Track.net and 2 comments
Hide full review
2 comments
Add a comment
C
C
Cynthia Dow
ApacheJunction, US
Jan 16, 2023 12:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I received the wrong parcels the tracking number got on the wrong packages. Now I can’t find out what happened to my two packages. I had ordered from Nordstrom-US the order can’t fit in my mailbox. Help find my right parcels

C
C
Cynthia Dow
ApacheJunction, US
Jan 16, 2023 12:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Nordstrom-US is in China

ComplaintsBoard
J
1:43 am EST

17Track.net Non delivery of package

I ordered a pair of boots from preferentialls out of china on November 10 th on December 13th the tracking update said package was deliverered in at my mailbox/courtyard. It was not delivered I called usps they were informed of the issue I gave it a week to maybe show up at my local usps but after the week past they still were unable to give me any information on this package they did not deliver it to me because they did not recieve it. And now the company is going to give me a refund I just want to know why track 17 said it was delivered when in fact it was not?

Desired outcome: I would like my package to be found and delivered asap !! Because it shows that it made it to the United States so where did it go once it got here track # is SF500001925CT 19425 nw Morgan road Portland Oregon 97231 for Jody Harris

Read full review of 17Track.net
Hide full review
ComplaintsBoard
D
4:34 pm EST

17Track.net Package tracking service

I I'm trying to locate a package that's been sitting here says it was delivered to the post office 7 days ago but the post office knows nothing about the package says it's not their tracking numbers yet the tracking information states that it was handed over to the post office on the 19th I'd like to know where my package is at or who the carrier is why nobody can tell me that is beyond me but I will never use this service again

Desired outcome: I'll let you know where my packages I'd like to know who the carrier is so that I can go pick it up

Read full review of 17Track.net
Hide full review
ComplaintsBoard
J
4:07 am EST

17Track.net Successful delivery of package

This company is saying my parcel has been delivered at 8:00 pm on the 22/12/2022 when I checked on line, funny when I sent the sent text to the seller it was only 5:53 pm on the same day trust pilot has totally got it wrong about this company, apparently this happens all the time with them you will not get your package. The Tracking no is SF500059788CT order no 3751 bought from pajamapart which I thought was in Ireland but not the case they are in china, I have sent many emails to the address in Ireland but just get automated generated messages and I am sure this is the the same in china just saying don’t worry.

M. Lang

Read full review of 17Track.net
Hide full review
ComplaintsBoard
S
7:27 pm EST

17Track.net The package was not delivered

This company said they delivered my package on 12/19/22 but there is no package that tracking was a lie No one at the front desk signed for any packages from this company. My information is listed below.

Sandra Kahn

10866 Washington Blvd #706

Culver City, CA 90232

[protected]@yahoo.com

[protected]

Tracking# ZLEUS310036181...

I need an answer ASAP

Desired outcome: I want my package now. This could be considered fraud I will call the police about this in 24 hours.

Read full review of 17Track.net
Hide full review
ComplaintsBoard
K
9:16 pm EST

17Track.net Missing packages

I have two packages say they were delivered on the 19th and 21st I did not receive them. My tracking number is SF500026206CT and order number is 6368 second tracking number is AG 469838585CN order number is 6361. I just need to know where it was delivered to my address, 109 Dorset Ave., Council Bluffs, IA 51503 because I can’t find it anywhere. Thank you.

Read full review of 17Track.net
Hide full review
ComplaintsBoard
M
3:33 pm EST

17Track.net Ordered products haven't received it yet

I ordered 2 different products and they were shipped thru this service. One of the orders was made 10/16/2022 the other was made 11/26/2022. It makes no sense why the company decided to use this service to ship my packages because it is not only confusing, it takes forever and it doesn't deliver your packages. I am still waiting for my packages. And when I email the carriers/sellers I am not getting any responses from them. It's like they knew what they were doing and set us up and just took our money. So now I can't even ask for a refund because I can't get a hold of them to get it either. This is just ridiculous and nonsense. I really want my product that I ordered. Now I'm out my money and the stuff that I wanted when I placed my orders. Lesson learned once again. Be careful what you shop for online. Because you never know if you are getting a deal, lied to, cheated, got, or deceived.

Desired outcome: I would like my money back or my products. It would be great if they were shipped to me.

Read full review of 17Track.net
Hide full review
ComplaintsBoard
M
1:50 pm EST

17Track.net Folding coach

LV622449194CN

Hello the above is my tracking number apparently the package was delivered to my address which is the following:

Marina moshona

3380 Barclay Ave., Apt. 4

Montreal Quebec

H3S 1K4

Canada

I never received the package did anybody sign for it because I feel that they just left it in the lobby. Someone saw it in the lobby and probably took it. Get back to me please on this issue right away thank you.

Read full review of 17Track.net and 1 comment
Hide full review
1 comment
Add a comment
C
C
CRStephenH
West Covina, US
Feb 27, 2023 12:28 pm EST

HI

I order the stuff from "Ousell" on 1/20, and they gave me the info that the stuff was shipped with the tracking No. "HHH0000183430YQ" . on 2/20 tracking record show it was delivered yet up to today 2/27-23 I have not received anything. I believe now that "Ousell"is scammer and they also use " 17tracknet/en" as a scamm tracking site as well. Just be careful.

ComplaintsBoard
D
2:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net Coffee table

Hi my coffee table was reported as posted on 21/11/22 by the retailer I have received a link to track the order on your site but it keeps saying error please can you advise where my order is and and provide an estimated delivery time

I have been trying to track my order which was sent Tracking number:

DPD UK BQBM2112800018

Order number 422072

The link supplied on the email does not show any details of where my order is it just says error

I would like to know where my order is please and when it will be delivered I’ve been waiting almost three weeks with no updates

kind regards

Desired outcome: I would like to know when my Order will be delivered pleaseI would appreciate a response please

Read full review of 17Track.net
Hide full review
ComplaintsBoard
Y
10:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

17Track.net I have not received my package

Good morning happy holidays okay I'm going to start off by saying this company is saying that my package was delivered on the 25th today is the 30th I do not have my package I have not received it nor was my package bought here from anyone my name is Austin please contact me my number is [protected] you know it's wrong for these company to say that my package was delivered and it wasn't what do I do I need an investigate this please investigate to whom we see my package and when my package is thank you very much oh one more thing my item number is (ag4365-3807-5cn)

Read full review of 17Track.net
Hide full review

About 17Track.net

17Track.net is a website that provides a global package tracking platform for individuals and businesses to track their packages from various couriers and postal services around the world. Users can enter their tracking number on the website and 17Track.net will provide the latest tracking information available, including the current location of the package, estimated delivery date, and any updates on its shipping status.

17Track.net supports over 500 couriers and postal services, including popular ones such as DHL, FedEx, UPS, and USPS. The website is available in multiple languages and offers a mobile app for both iOS and Android devices.

While 17Track.net provides a convenient way to track packages from various carriers and postal services, it is important to note that the website does not actually handle the shipping or delivery of packages. It simply aggregates tracking information from various sources and displays it to users. Therefore, any issues or concerns regarding shipping or delivery should be addressed directly with the relevant carrier or postal service.
Frequently asked questions (FAQ) about 17Track.net customer service
Expand Collapse all
Is 17Track.net a legitimate package tracking website?

Yes, 17Track.net is a legitimate package tracking website that provides tracking information for packages from various shipping carriers.

Can I trust the tracking information provided by 17Track.net?

The tracking information provided by 17Track.net is generally reliable and accurate, but there may be occasional delays or errors due to factors such as carrier updates or technical issues.

Is it safe to enter my tracking number on 17Track.net?

Yes, it is safe to enter your tracking number on 17Track.net. The website does not store or share any personal information.

Does 17Track.net charge any fees for its services?

No, 17Track.net is a free package tracking website and does not charge any fees for its services.

Is there a mobile app for 17Track.net?

Yes, there is a mobile app available for 17Track.net on both iOS and Android platforms.

Does 17Track.net provide tracking information for international shipments?

Yes, 17Track.net provides tracking information for international shipments from various carriers.

Does 17Track.net provide real-time tracking information?

The tracking information provided by 17Track.net is generally updated in real-time, but there may be occasional delays due to carrier updates or technical issues.

Is 17Track.net affiliated with any shipping carriers?

17Track.net is not affiliated with any shipping carriers but provides tracking information for packages from various carriers.

Does 17Track.net provide tracking information for all types of packages?

Yes, 17Track.net provides tracking information for packages from various shipping carriers, including small parcels and large freight shipments.

Can I track multiple packages at once on 17Track.net?

Yes, you can track multiple packages at once on 17Track.net by entering the tracking numbers in the designated field.

Is 17Track.net available in multiple languages?

Yes, 17Track.net is available in multiple languages, including English, Spanish, French, German, Russian, and Chinese.

Is 17Track.net a secure website?

Yes, 17Track.net is a secure website that uses encryption to protect user information.

Does 17Track.net provide customer support?

Yes, 17Track.net provides customer support through email and social media channels.

Is it easy to use 17Track.net?

Yes, 17Track.net is easy to use and provides a user-friendly interface for tracking packages.

Can I share tracking information from 17Track.net with others?

Yes, you can share tracking information from 17Track.net with others by providing them with the tracking number and carrier information.

Does 17Track.net provide tracking information for packages sent through Amazon or eBay?

Yes, 17Track.net provides tracking information for packages sent through Amazon or eBay, as long as the package is being shipped by a supported carrier.

Can I track my package on 17Track.net without a tracking number?

No, you need a tracking number to track your package on 17Track.net.

Does 17Track.net provide tracking information for packages sent from China?

Yes, 17Track.net provides tracking information for packages sent from China by various carriers.

Is 17Track.net a reliable source for tracking packages?

Yes, 17Track.net is a reliable source for tracking packages and provides accurate and up-to-date tracking information.

Does 17Track.net provide notifications for package updates?

Yes, 17Track.net provides notifications for package updates, including delivery status

Overview of 17Track.net complaint handling

17Track.net reviews first appeared on Complaints Board on Jun 6, 2018. The latest review Ou votre livreur a t'il déposé mon colis??? was posted on Jan 5, 2024. 17Track.net has an average consumer rating of 1 stars from 58 reviews. 17Track.net has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. 17Track.net contacts

  2. 17Track.net emails
  3. 17Track.net social media
17Track.net Category
17Track.net is related to the E-commerce Delivery Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.