ZPDI — unauthorized charges
I was charged an outrageous $23.60 for a 26 minute call. The operator did not identify herself as a ZPDI rep and I did not authorize any charges. If I'd known I was going to be charged, I wouldn't have continued the call.
When I called the company, they were totally unconcerned and inexplicably unable to "do anything", but kept repeating the same lines...I think I was talking to real people?