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Zone Fitness  -  Account cancelation that never took place

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4:33 am
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Six years ago I joined zone fitness, enjoyed it but then decided to cancel my membership as I was no longer using it

And had no use for it five years passed and all of a sudden I'm getting called from a collection agency saying that I had an outstanding balance of R3700 which came as a shock as it was closed and paid. I asked the agent of all call records and emails that were sent to me as she advised they had been trying to get hold of me for years which isn't true as I have the same number and email I used back then and not once did I receive a call until now the girl then dropped call today I received another call stating that I had an outstanding balance of R5000 and let me remind you three days ago was R3700 and when questioned about that this lady proceeded to tell me that I have a second account that I had no damn clue about I again proceeded to ask for all calls and all emails and the contract of the second account and was advised it would be sent I told them I want to speak to a manager and I want to raise a formal complaint and they are scamming people and are fraudsters I was given a number to call this people have nothing better to do then rip people off

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147 complaints
3 resolved 144 unresolved

Zone Fitness contacts

(added by reviewer)
Sable Square, Bosmansdam Rd, Milnerton, Western Cape, South Africa
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