Hello, I would like to make a complaint regarding my order.
I placed this order on September 8, and the original estimated delivery date was 15. However, on September15, I received an email saying that my order had been delayed and would be delivered on September 16 or 17.
Today is September 21, and my order is still showing as "processing" with no further update.
I find this delay and the lack of accurate information very disappointing. I would like to know what is happening with my order, why it has still not been shipped and when I can realistically expect to receive it.
Please provide me with a clear explanation and an updated delivery date.
Thank you in advance!
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