CB Fashion Tech Zara.com Complaints #142-161

Zara.com review: Harassing my 3 years old daughter and called us their and pigs

Rumana13 of Los Angeles, US

Dec 13, 2021 1:58 am UTC

This incident happened at 8500 Beverly blvd Los Angeles California 90048. My daughter and I went to Zara 10 minutes before closing They said I can't purchase because it's closed. Anyway I requested them bought a dress. When we were going out the alarm started beeping. Beeping sound occurred my when my daughter way exiting. A lady came and called her self manager (Israel) she started questioning us that when did I purchase the jacket and shoes my daughter wearing because it's from Zara. She told me to open her jacket and check her pockets. I was so shocked but I did what she told me. Then I told her to check the camera and explained how long we were there. She didn't even listening to what I was saying. I asked for her manager number then she started saying people like you have beeping sound always. She called us thief and pigs. My daughter start saying I didn't take it. Hearing that from her mouth made me feel so helpless I started crying. She felt embarrassed and she saw so
Done accusing her for something. I can't imagine how she become a manager?
She called the security and escorted me and my daughter. She treated us so bad. I have been going to Zara all my life and buying all my daughter clothes from there. She treated my daughter like a thief and called her that. She said I put the jacket and shoes from the store without paying. Later she throw the shopping bag. Since we came from there my daughter keep saying "she throw our bag mom" "I didn't take mommy"

I am shattered today. I want an answer

Desired outcome: Answer and apology

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Zara.com - rude staff ruined my shopping experience 44

Resolved

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Zara.com Contacts

Zara.com phone numbers

1800 800 080

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17%
Confidence score

Ireland

8800 333 6430

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100%
Confidence score

Russia

800 050 1020

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India

1800 189 272

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Malaysia

1800 011 136

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Thailand

+1 (800) 853-4389

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Mexico

+34 900 814 900

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Spain

+1 (855) 635-9272

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United States

+1 (877) 550-1108

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Canada

+44 207 851 4300

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United Kingdom

+61 293 767 600

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100%
Confidence score

Australia

+43 800 216 277

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100%
Confidence score

Austria

+32 80 081 148

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100%
Confidence score

Belgium

+45 80 347 622

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50%
Confidence score

Denmark / Norway / Sweden

+370 52 390 802

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Estonia / Latvia / Lithunania

+49 800 589 1603

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Germany

+33 805 542 062

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100%
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France & Monaco

+39 800 924 600

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100%
Confidence score

Italy

+31 205 305 660

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Netherlands

+351 800 202 600

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100%
Confidence score

Portugal

+41 800 561 660

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100%
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Switzerland

+90 444 5952

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100%
Confidence score

Turkey

+86 400 821 6002

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100%
Confidence score

China

+852 30 188 400

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20%
Confidence score

Hong Kong

+81 120 713 777

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100%
Confidence score

Japan

+63 28 908 035

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Philippines

+966 14 350 000

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Saudi Arabia

+65 800 852 6134

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100%
Confidence score

Singapore

+27 113 021 500

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South Africa

+82 804 790 880

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100%
Confidence score

South Korea

+971 43 011 000

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United Arab Emirates

+54 232 055 5100

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Argentina

+55 112 101 1900

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Brazil

More phone numbers

Zara.com emails

contact.es@zara.com

100%
Confidence score: 100%

Support

Zara.com address

Avenida de la Diputación s/n, Arteixo, 15142, Spain

Zara.com social media
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Sep 13, 2026
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