CB Fashion Tech Zara.com Complaints #2-21

Zara.com review: Childrens Pants

Brad Brashier of US

Jan 02, 2026 1:42 pm UTC

Verified customer

Featured review

We purchased a pair of pants in the Dallas, TX store (stock number-[protected]) for 49.99 plus tax as a Christmas gift. They do not fit. We are 6 hours away from the nearest store. I called in to get a return and exchange authorization and was told that they could not help me and to use the chat feature. I did that and was told they could not help me and to call into to support. I called back and was told that they could not help me. I do not have time to keep doing this. I have spent over an hour and have not gotten anywhere. Please advise me on what I need to do since going to a store is not an option.

Claimed loss: 55.00

Desired outcome: Refund or store credit. My email is [protected]@gmail.com

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Zara.com - rude staff ruined my shopping experience 44

Resolved

Zara.com - refunds/exchanges 10

Zara.com - defective zippers 7

Zara.com - online ordering 2

Resolved

Zara.com - Denied sale for not showing ID 7

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Zara.com Contacts

Zara.com phone numbers

1800 800 080

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17%
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100%
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Russia

800 050 1020

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India

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+1 (855) 635-9272

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+1 (877) 550-1108

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Canada

+44 207 851 4300

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100%
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Australia

+43 800 216 277

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Austria

+32 80 081 148

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100%
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Belgium

+45 80 347 622

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50%
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Denmark / Norway / Sweden

+370 52 390 802

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+39 800 924 600

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Italy

+31 205 305 660

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100%
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+90 444 5952

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+852 30 188 400

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Japan

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100%
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Singapore

+27 113 021 500

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Confidence score

South Korea

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Brazil

More phone numbers

Zara.com emails

contact.es@zara.com

100%
Confidence score: 100%

Support

Zara.com address

Avenida de la Diputación s/n, Arteixo, 15142, Spain

Zara.com social media
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Nov 01, 2026
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