CB Fashion Tech Zara.com Complaints #2-21

Zara.com review: CAS-3211696-L1Y1V4

DEBH0706 of US

Nov 17, 2025 12:39 pm UTC

Verified customer

Featured review

I spent over $400 at the newmarket store, the cashier asked if I wanted a printed or text receipt, I went with a text receipt which I never received, I have spoken to customer service several times and they cannot located one and basically told me they cannot help me nor can I do a return without a receipt, I told them I can show them the charges on my credit card and if they could just authorize an exchange or return and no, not even a credit even though this was not my mistake! I have an email from them showing my returns on the same day, I have credit card receipts and they dont care! They will not give me the store's phone number to speak with a manager, basically I am stuck with the purchases, zara's customer service is the worst i've ever experienced, they will not do anything!

Recommendation: DONT SHOP HERE!

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Zara.com - rude staff ruined my shopping experience 44

Resolved

Zara.com - refunds/exchanges 10

Zara.com - defective zippers 7

Zara.com - online ordering 2

Resolved

Zara.com - Denied sale for not showing ID 7

Resolved

Zara.com - online orders

Zara.com - dress

Zara.com - I m complaining about a manager Zara

Zara.com - order not delivered 1

Zara.com - I am complaining about a return

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Zara.com Contacts

Zara.com phone numbers

1800 800 080

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17%
Confidence score

Ireland

8800 333 6430

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100%
Confidence score

Russia

800 050 1020

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India

1800 189 272

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Malaysia

1800 011 136

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Thailand

+1 (800) 853-4389

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Mexico

+34 900 814 900

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Spain

+1 (855) 635-9272

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United States

+1 (877) 550-1108

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Canada

+44 207 851 4300

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United Kingdom

+61 293 767 600

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100%
Confidence score

Australia

+43 800 216 277

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100%
Confidence score

Austria

+32 80 081 148

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100%
Confidence score

Belgium

+45 80 347 622

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50%
Confidence score

Denmark / Norway / Sweden

+370 52 390 802

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Estonia / Latvia / Lithunania

+49 800 589 1603

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Germany

+33 805 542 062

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100%
Confidence score

France & Monaco

+39 800 924 600

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100%
Confidence score

Italy

+31 205 305 660

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Netherlands

+351 800 202 600

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100%
Confidence score

Portugal

+41 800 561 660

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100%
Confidence score

Switzerland

+90 444 5952

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100%
Confidence score

Turkey

+86 400 821 6002

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100%
Confidence score

China

+852 30 188 400

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20%
Confidence score

Hong Kong

+81 120 713 777

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100%
Confidence score

Japan

+63 28 908 035

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Philippines

+966 14 350 000

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Saudi Arabia

+65 800 852 6134

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100%
Confidence score

Singapore

+27 113 021 500

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South Africa

+82 804 790 880

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100%
Confidence score

South Korea

+971 43 011 000

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United Arab Emirates

+54 232 055 5100

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Argentina

+55 112 101 1900

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Brazil

More phone numbers

Zara.com emails

contact.es@zara.com

100%
Confidence score: 100%

Support

Zara.com address

Avenida de la Diputación s/n, Arteixo, 15142, Spain

Zara.com social media
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Nov 01, 2026
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