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Zara.com

Zara.com review: CAS-3211696-L1Y1V4

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12:39 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I spent over $400 at the newmarket store, the cashier asked if I wanted a printed or text receipt, I went with a text receipt which I never received, I have spoken to customer service several times and they cannot located one and basically told me they cannot help me nor can I do a return without a receipt, I told them I can show them the charges on my credit card and if they could just authorize an exchange or return and no, not even a credit even though this was not my mistake! I have an email from them showing my returns on the same day, I have credit card receipts and they dont care! They will not give me the store's phone number to speak with a manager, basically I am stuck with the purchases, zara's customer service is the worst i've ever experienced, they will not do anything!

Recommendation: DONT SHOP HERE!

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  3. Zara.com emails
  4. Zara.com address
    Avenida de la Diputación s/n, Arteixo, 15142, Spain
  5. Zara.com social media
  6. Olivia
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    Nov 27, 2025
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Zara.com Category
Zara.com is ranked 1 among 27 companies in the Fashion Tech category
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