The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Zafulzaful will not take my credit card

K
This review was posted by
a verified customer
Verified customer
Review updated:

Every time I go to pay for the bathing suit I ordered with my credit card it says there is an issue with my card and to contact card issuer. I called and there is nothing wrong with my credit card, I have all the money on there, Zaful just wont take it. I put everything in right and have tried multiple times this morning to buy this item. My friend has ordered from this website and had no problem with paying, so I dont know what the deal is.

zaful will not take my credit card

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Zaful's response · Nov 01, 2017

    Dear Kayleighmd,
    We apologize for this situation.

    Could you please send us screenshot about the defect you mention then we check the issue for you?
    If any issues, you can email to [email protected] com titled as "complain from Complaintsboard".
    Once we receive the feedback, we will provide you with an effective solution.

    We are looking forward to assisting you.
    Best Regards
    Zaful Customer Service

Responses

  • Br
    Brit26 May 26, 2017

    Did you ever get your card to go through?? Or figure out the problem?
    I'm having this same issue.. first there was a problem using my Paypal. After canceling my first order, I decided the next day I still really wanted the items so I made a new order. Tried paying with just my credit card this time and I get that same response- their saying there's an issue with the card. (there is absolutely nothing wrong with my card). Again, still really wanted the items, so tried a different card and they said there's an "issue" with that one also.. wtf. NO, the ISSUE is their website and customer service. Was already really indecisive about ordering from this site..now I'm feeling it isn't worth it

    4 Votes
  • Ca
    Carla Jesus Jun 15, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I'm having the same problem! Any solutions yet?

    5 Votes
  • Ma
    MackenzieL Oct 24, 2020
    This comment was posted by
    a verified customer
    Verified customer

    @Carla Jesus Did you find any solution because I just encountered the same problem?

    0 Votes

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