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The good, the bad, and the ugly - discover what customers are saying about Yodel Australia

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On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Yodel Australia's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Yodel Australia, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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4:25 am EDT
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Yodel Australia Scam tactics & no service

Do yourself a favour and don't ever use Yodel Australia. After signing up for a 3 month service we have now been charged for another 3 months. They claim that unless you cancel the service a month prior then they will keep charging you. So, you sign up for a 3 month package and hey presto you are suddenly locked in for 6 months. This is despite the fact that their account managers do not explain this to you nor is it on their invoice. They claim that if you refer to their T&C on the website it is clearly states that you must cancel...however, given that their T&C are over 11, 000 words, the average person could be forgiven for missing that point. Not only that but they advertise that you'll receive a report every month - we received only one and that was after repeated requests. Absolute scammers - contact your local consumer affairs about this company.

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7:21 pm EDT
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Yodel Australia Yodel is a Scam - Buyer Beware

Yet another Yodel Horror story - Yodel Australia needs to be shut down!

Yodel does misrepresent themselves as being Google.. I know because they called me stating they are from Google and that they would have Google trained reps look after my account.. that was the first lie!

Of course I loved the idea of 'Google' looking after our business. 2nd lie came when they told me that I would be put on a trial for 3 months and could cancel anytime. So I thought there was zero risk! Wrong...

When I received the receipt for my payment, it was from some Yodel company and fulfilnet BS.. I got curious and googled Yodel only to find out they were an Australia based company. When their rep called me to put together a marketing campaign he said he could help us because he was trained by Google so I thought ok let see what you can do. absolutely rubbish!

I knew a little about AdWords advertising but was keen to see how 'Google' does it... he said he was trained by Google.. Next..

Yodel took 1 month to get back to me with a draft that i was horrified with.. it was below par and absolute amateur-ish. I seriously had a mush better campaign already running. I decided then Yodel was all about hard-sell (using a mix of deceptive tactics by claiming to be Google) and requested a cancellation of my trial only to find out there was no such trial.. what they had signed me up for was a 3 month product plan (its all on their product page) It was my mistake for trusting the rep on the phone who lied to me about being from Google and the trial package BS - caveat emptor (buyer beware)

Anyway after the refund request they never replied so I had to chase them up (pathetic customer services) only to find out (like many others) that they had denied my claim and would not offer a refund. The best they said they could do was assign me to another more competent senior rep (more rubbish) or use my funds for another product.

So essentially, they STOLE my money with all their lies and deceptions. The amount in concern was $500 so it didnt kill me but thats still a lot of wasted advertising dollars!
And here's the real scam! They target small - medium operators (as well as many start-ups) knowing very well that for the majority of them, they do not have the funds to file a lawsuit.. In my case.. even if i am cashed up.. it would cost far more in time and dollars (thousands) to take them to court for a small claim and they know it!

A class action lawsuit needs to be brought against them by a lawyer willing to take it up.. but I doubt that will happen.. best you can do is lodge complaints with the appropriate authorities (ASIC and Consumer Affairs etc etc) and have a large enough pool of complaints built up against them to merit an investigation..

How about contacting news .. they love a good scam story.. ACA or 7pm Project or sth..

YODEL if not a SCAM is definitely a SHAM ! They need to be shut down!

Lesson Learnt- NEVER ever sign up over the phone when contacted no matter how good it sounds or if the 'offer expires when we hang up' rubbish.. Hang up and do your due diligence.

Also beware of USASEOPROS / Business Development Institute from USA... they are in the same business.

hope my 50c contribution catches the eye of someone doing their due diligence.

Peace!

Read full review of Yodel Australia and 33 comments
Update by scamhater2010
Dec 15, 2010 1:59 pm EST

btw yippie... the way you worded your comment makes me believe you are just one of the sales reps.. Let me dissect your statement 1. "done great things bla bla.. + ... is a bit unfair" - instantly trying to dismiss the objection in a subtle manner 2. "largest resellers" trying to establish their credibility quickly 3. "must be doing something right" - every sales rep I know uses that classic rebuttal ... its lame to the trained eye! And used by amateur sales reps.

Update by scamhater2010
Dec 15, 2010 1:53 pm EST

At yippiekiyay! That was a lame attempt at the least to build credibility for Yodel. How about substantiating your claim by providing some actual results? What business, what keywords. What you said about they being sellers is true. The only thing they are good at is marketing and hard selling their services! In terms of actually producing results for clients? Its a joke! Why is it always the case that when someone posts a comment such as yours.. they're always a new poster with only 1, 2 comments to their name? employee or friend of Yodel? highly likely! This thread is great as it is doing its bit to be transparent about Yodel's practices. I will believe you if you provide some actual evidence... kapish!

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Ghost8427
,
Jun 22, 2020 11:36 am EDT

10yrs on and Yodel is still around.. wtf ! I had a similar experience with them in 2010. absolute thieves.. every single person working for and associated with this fraudulent company should be investigated and thrown into jail. Great to see some of them getting exposed ! With social media being so prevalent today, it should be much easier to uncover this entire scam operation and put an end to it.

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Matthew Pettifer has no friend
, US
Sep 30, 2019 4:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

If you were clients of yodel (=fulfilnet australia), and suddenly you could not send or receive emails outwards, which means he ordered other workers to send an enormous amount of spam emails by using your email address to be recognized as spam mail address.

Be aware, he plotted many remote control application on your pc and mobile phone via your email account to enjoy seeing very same screen you are seeing now and listening your conversation and noise you make with your wife/husband or girlfriend/boyfriend or homosexual friends whatever (he is gay, pervert and serial hacker)

He has plotted the same applications to the numbers of famous people and politicians as well.

He will be caught for the many evidences if he were searched by federal police. I believe not so long away.

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Matthew Pettifer has no friend
, US
Sep 30, 2019 4:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Serial Hacker Matthew Pettifer is

Shame of "Bribe Island state high school QLD Australia " Matthew Petiffer !

Shame of "Raymond terrace high school, NSW Australia" Matthew Petiffer!

Shame of "Wagga Wagga Technology High School NSW Australia " Matthew Petiffer !

Sorry if you are graduates of these schools of Matthew Pettifer

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Matthew Pettifer has no friend
, US
Sep 30, 2019 4:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Matthew Pettifer seems to want to hide his criminal activities in the past!
Actually he created a few Linkedin account with SAME NAME as attached below by hiding his past employers
He deleted his face photo as well but you can see the face of Hackers here!

https://au.linkedin.com/in/matthew-pettifer-1aaa111b

https://au.linkedin.com/in/matthew-pettifer-26b81783?trk=public_profile_samename_profile_profile-result-card_result-card_full-click

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Matthew Pettifer has no friend
, US
Sep 28, 2019 6:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Matthew Pettifer has been conducting hacking activities for more than 10 years. It seems that he can not help but stop it until he is under arrested by the FBI or Australian Federal Police any time. He hacked into the computer system of ANZ Bank Cannington Branch in WA during the afternoon of 7th December 2017 and forced to sop the transactions the business activity. He wants to try his hacking skills and often hacks into computer systems of Large scale Australian companies to show off his skills to fool people. He does nothing good to the society unless he dies or something happens.
I think his parents who raised him to be a serial hacker who has no life or friend except hacking should be blamed.
They better committing suicide with him to take its responsibility or choke him to death because there are so many innocent people and businesses who have been suffered by his hacking, his existence.

https://holaconnect.com/profile/matthew-pettifer-8d4cfa27

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Matthew Pettifer has no friend
, US
Aug 31, 2019 4:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Matthew Pettifer
https://holaconnect.com/profile/matthew-pettifer-8d4cfa27

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Matthew Pettifer has no friend
, US
Aug 31, 2019 4:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I used to work in Yodel Australia to market new clients mostly by cold calling people who put business ads on Gumtree website.
Manager Matthew Pettifer and other staff taught us to ask new clients to set up their password and see if we could hack into their email and other important accounts by using the same password and it worked out...
If we found unhappy clients who complained about us in the whirlpool Forum and other website, we sent hacking email and hacked into their PC and destroyed them if we needed.

After our company bankrupted because of wrong doing to many people, he still chases them and hacked into their mobile phone by plotting remote control application which is invisible to mobile phone owners.

Matthew Pettifer has no real friend in his whole life. That is why he is still doing it...
We really hoped he would commit suicide because
He was nothing good but only evil to the society.

https://au.linkedin.com/in/matthew-pettifer-26b81783

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ownstyle
, AU
May 25, 2017 11:46 pm EDT

Former YODEL AUSTRALIA workers and managers
I walked in to their office and complained their repeatedly hacking. One of these manager in the YOUTUBE could not denied it and asked me, "How did you know it?"...

https://www.youtube.com/watch?v=fhrLdWLcunU
https://www.youtube.com/watch?v=KBeAvbBbmjw
https://www.youtube.com/watch?v=_TtSleKzIpM
https://www.youtube.com/watch?v=j5NsXxwC3DM

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ownstyle
, AU
May 25, 2017 11:33 pm EDT

By the way, former YODEL manager Matthew Pettifer mentioned "PASSWORD ANALYSIS" as his skill in his LINKEDIN profile, but took it off so with his photo... Photo taken can be seen by GOOGLE

https://www.google.com.au/search?q=matthew+pettifer&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiZ8eTn24zUAhUMm5QKHYDeCKsQ_AUIBigB&biw=1920&bih=936#imgrc=rPZOayXeS4iNyM:&spf=1495772771940

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ownstyle
, AU
May 25, 2017 11:12 pm EDT

Be aware all! Yodel seemed to make the new company doing the same after all. I got the phone call from them a few years ago saying they can restore the AD by using the same website of YODEL.. They might be serial hacker as well.
They were bankrupted since they lost credibility and did not make a profit because they repeatedly deceive clients and did not change their business style and attitude till the end.
Their notorious Website Department was led by Matthew Pettifer. He is currently unemployed after changing jobs frequently within a few month periods according to his Likedin profile.
Not only deceiving clients, they might be the serial PC and a mobile hacker as well. Google is notorious for hacking client's password to email, invading privacy so on.
After arguing with them and posting the complaints in Whirlpool, my mobile and PC was infected by virus frequently and never stopped. Mobile and PC were remote controlled and the screen was shook up and down like someone is moving mouth. Wifi and mobile service was disconnected whenever I was going to complain about the incident. I recommend the Australian Government to investigate against those hackers and give heavier Penalty for those activities. IF anyone knows how to catch the remote controlling hacker, please let me know. Thank you very much.

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