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Xcel Energysupervisor - neal, identifier # - 4597

1
S Sep 04, 2018

Hi,
I have recently moved to a new residence and for the first bill, I was charged a bill that was high. I called customer service couple of times and they mentioned they will come out with a solution. I spoke to a person today called Neal who was the supervisor and he was ridiculously rude and unhelpful. He was very rude to me and even after I mentioning to him that I have been calling as one of your employees had mentioned that you will help me, he was still rude and unhelpful. I really want someone to call me at [protected] and raise a case against him since he provided the most disgusting customer service ever anyone can receive. I even mentioned that this is not the way you speak to a pregnant lady like and he was still rude and unhelpful.

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