Wyndham Microtel Dalhart, TX review: Miss leading

Called Wyndham desk line requesting stay at Dalhart Microtel Wyndham hotel. Requested 2 queens, 1st floor with pet NO Carpet.
Agent said that Microtel had carpeting told him no that won’t work ( since previous night urine smell room) told him we’ll try elsewhere, but he said he had access to look for our request with another hotel. So we stayed on line with couple delays so he could find what we requested. Said that Holiday Inn Express in Dalhart had a room with our requests. He even repeated what he was booking us for. 1st floor 2 queens pet friendly and NO carpeting. Room was pricey, but we accepted the room. Got to hotel late front desk agent told us about room.
2nd floor, 2 queens, per friendly guess what had carpeting after bathroom. Was very late we accepted the room. lol
Got to room and it was nice, beds very tall, (I’m 5’5” and I had to crawl into it) but comfortable. Breakfast was good. Had to leave keys in box.
Bottom line if at all possible, will not be using Wyndham desk line to book! Rather speak directly to hotel agent or will try to book on line with option for special request.